I called them in behalf of a foreign visitor to my retail location who spoke literally no English…read more It took them quite a while to send someone however, the person they sent was very kind to these people, and assured me he would get them to there destination safely I believe he spoke their language a little bit. So their service lacked but the gentleman who came to get them was very very nice. Thank you to the business owner for responding, it shows you care and again the driver was very kind to these people. Thank you and best of luck to your business.

I had cab driver khall #475 pick me up today and im telling you this car was so nasty I wanted to…read morego home and shower afterwards and this seems to be a on going issue with this company along with the drivers being on there phones and I mean Facebook or YouTube while driving even after asking to get off phone. I have a broken back and if they get into a car accident I would be paralyzed. This company needs to do something to get the vehicle clean and drivers to stay off there phone. Also this driver must know w trick to speed cause he kept tipping his dash camera up and then it didn't trigger the thing to say slow down. Awful awful awful what is it going to take someone to get really hurt in a accident for them to do something and since covid I would think they would have to clean there vehicles nightly but guess not gross here are some pictures.

Excellent. Markos was on time, helpful, friendly and professional. Good value for our transfer from…read morehome to the local airport. We will request his services again in the future.

Zero Stars. Avoid this taxi service. Cab 5911 picked us up February 11 2025 at the airport around…read more3:45. He acted like he was inconvenienced by being there. There was 5 of us and luggage. He was definitely not happy to have to put out luggage in his van. We loaded two suitcases upfront with us. We gave him the address that was 4 miles away. His sign said $2.75 per mile but he said $25 flat fee. We agree to the price. On the way to our vehicle he asked why we didn't use a hotel shuttle. He stopped at our vehicle and as he unloaded a couple suitcases I unloaded the others and was placing them in our car. My wife paid him and he started swearing at her about a tip and said to use the shuttle next time. He never put anything in his computer or called in on his radio like I see all other cabs do before they start the route. I am sure he pocketed the money dishonesty to the company he drives for. Never again will we use this company. If I wasn't with I don't know what he would have done to intimidate my wife and kids. This man deserves to be fired immediately!

My car had died earlier that day. I called for a ride at 1:30AM, three hours before I had to leave,…read moreto ask if it was better to set a pick-up time or to call closer to the time I needed to leave. The dispatcher said to call back when I was ready to go and give it an extra 15 minutes just to be safe. I called back at 4 and requested the ride. He asked for the pick-up and drop-off addresses, which I tell him are Burnsville and Prior Lake. His response. "No, we don't have any cars." Hangs up. Terrible, terrible, terrible customer service. I will never use this company again. I try to use local taxi companies when I can, but if this is how they are, then let Lyft run them out of business. Avoid them like the plague and don't trust their answers to your questions to be true or correct.

The driver was on time and was friendly. But he had me load my suitcase into the trunk. I have a…read moresore shoulder; would have been nice to have him load it. He did take my suitcase out at the airport.

Despite occasional driver issues and essentially zero live customer service, I've had pretty good…read moreluck with Uber. A couple times I got charged extra for time as the driver stalled before picking us up or parked blocks away, but I got it back disputing the charge in-app. Upfront pricing makes it infinitely better than the tradition cab model as far as the getting ripped off potential, besides better cars and service. Uber's been more expensive lately though, making it about 20% higher than Lyft on average in Minneapolis. Lyft's app is sketchy however and drivers less reliable.

I am never able to get a ride. I have to keep requesting a ride and maybe by some miracle I would…read moreget a ride. It SUCKS

I have used this service several times for rides to the airport. They are always punctual…read more Actually, they are always there about 15 min early and always let you know they are outside waiting. The cars are immaculate with bottled water on the divide. The driver is friendly and helpful. I recommend them highly if you are looking for a reliable service.

I wasn't a customer, but I had a driver from Eagle Taxi spend more than a half hour helping me get…read moremy car unstuck in the snow. If they are that friendly with a stranger, I'm sure they are just as courteous and helpful to their customers.

Their cab nearly ran me over when I was legally crossing in a cross walk. I'd never get in a car…read morewith someone that was driving so recklessly. I tried to resolve this with Eagle, but Maria kept hanging up on me.

Wow in town for Bette Midler concert. Driver didn't turn on meter local trip 6.00 min for dinner…read more He was around and dropped us @ concert. I left my hat in taxi, called cab co. Dispatcher left message with driver to drop hat @ our hotel. Imagine my surprise when I called front desk and hat was there. very busy night for cab company but they came through. Keep up the great work.

Always on time, dependable, clean and comfortable. Pleasant drivers. Definitely recommended.read more