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4.0 (3 reviews)
Open • 8:00 am - 5:00 pm

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9 years ago

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12 years ago

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Jefferson Lines - Jefferson lines bus at night

Jefferson Lines

1.5(151 reviews)
2.9 mi•Seward

I took a trip from MSP Airport to Duluth on the 5:10pm departure on Saturday Jan 22, 2022. It was…read moresnowing out in Minnesota that night and the bus showed up about 15 minutes late (not a problem). The driver was very friendly, very professional, and EXTREMELY good at his job. He said he thought the snow would not affect us north of Minneapolis, however it did snow most of the way. The driver handled it exceptionally well and we arrived only about 25 minutes later to Duluth which I thought was amazing. I would recommend Jefferson Lines and this driver in particular to anyone.

I had a job interview so I scheduled my bus ride extra early so I could be on time, I show up at…read morethe stop 30 minutes early and the app said the bus was around 15 minutes late. Not a big deal, things happen. They park in the parking lot and I immediately begin to walk over to the bus, I'm about 10-15 feet away when they drive out of the parking lot, they didn't even wait more than a couple seconds. I literally started chasing after it and waving my hands and they still drove off. I purchased two refundable tickets so I call the operator to explain the situation and request a refund, to which she tells me she can't refund it as the bus has already left the stop. I go to cancel the second ticket that was scheduled for a couple hours later and you have to fill out a request form, and once you fill it out you still have to wait 5-7 days for it to be approved for a refund. Luckily I was able to cancel the second ride early enough, but as of writing this I haven't received my refund yet so we'll see

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Jefferson Lines - Jefferson lines bus

Jefferson lines bus

Jefferson Lines - Jefferson lines bus

Jefferson lines bus

Jefferson Lines

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Executive Transportation - Seating up to 14 with spacious headroom and legroom, our luxury transit vans are perfect for even the tallest passengers.

Executive Transportation

4.3(33 reviews)
12.2 mi
Family-owned & operated
Certified professionals

This was a great place to book a service with and would do it again…read more Very professional and easy to book with a lot of different options and price points. We got a limo for 6 for 4 hours and it worked perfectly. Completely seamless and easy zero stress. The limo wa prompt and clean and the driver (John) was amazing and helpful! 10 out of 10 would book again.

I would not recommend Executive Transportation as they failed to deliver on all basic service…read morecommitments and expectations. I booked round-trip transportation with Executive Transportation for my father from his residence to the airport and included the additional cost of meet and greet where the driver was to be at the airport waiting for my father at the luggage terminal with a sign on the return trip. Executive transportation failed to deliver on all basic service commitments and expectations for both trips. INITIAL PICK UP: Executive transportation showed up 20 minutes late to the contracted pickup time without calling to advise they were running late. I had to call the company who stated they were unaware their driver was running late, stated they would check with the driver and call me back. The company called me back and confirmed the driver was running late but was in route to the pick up location and picked up my father 20 minutes late. RETURN TRIP: On the return trip, my father was not greeted at the baggage terminal by the driver as contracted. After my father retrieved his luggage and was looking around for the driver, he received a call from Executive Transportation that the driver was running 30 minutes late, had locked themselves out of the car, but were on their way. I called Executive Transportation to express my dissatisfaction on their repeated service level failures. The employee stated they would have Rob, the owner call me to make it right. An hour later, Rob did call me, was not aware of the first incident where his driver was 20 minutes late to the initial pick up and stated that, on the pick up, his driver had locked themselves out of the car, causing the delay. I informed Rob that I expected to be reimbursed for the Meet and Greet premium charge as well as reimbursement for the two service level failures. Rob stated that he would investigate, as it was a Saturday, he was not in the office, but promised to call me back on a Monday when he returned to the office. Rob never called me on Monday as promised, the third service level failure by Executive Transportation. I would not recommend Executive Transportation as they failed to deliver on all basic service commitments and expectations.

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Executive Transportation - Enjoy each others company and allow our chauffeur to worry about the roads.

Enjoy each others company and allow our chauffeur to worry about the roads.

Executive Transportation - Town car service available for private flight pickup available at local FBO airports.

Town car service available for private flight pickup available at local FBO airports.

Executive Transportation - Luxury transit van chauffeur service available for groups up to 14.

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Luxury transit van chauffeur service available for groups up to 14.

Contact Cartage - transport - Updated May 2026

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