Trip of a Lifetime With Knowmad Adventures
My husband and I recently returned from an adventure to Argentina and Chile (focus on Patagonia) custom planned by Knowmad Adventures. It is difficult to describe in words how amazing our trip was, but I will try, with a focus on what made Knowmad's assistance crucial to our unforgettable experience.
First, we initially planned this trip in 2019 but it was delayed until 2022 due to COVID. That means that we spent over 2 years corresponding with our Knowmad contacts (Carmen and all) regarding rescheduling our trip due to COVID (twice), including rescheduling international and regional flights, hotels, etc. During that entire over 2 year period, Knowmad was immediately responsive, helpful, and even secured us deals with hotels that were opening back up in 2022, specifically including the Explora hotel in Torres del Paine. Knowmad's efforts on that front resulted in an over $2K discount on our stay at the Explora and an upgrade to first/business class on a regional flight within Chile. So even before we departed for our trip, Knowmad had held our hands through the mess of figuring out how COVID was impacting travel to South America, had saved us money, and had improved the quality of our trip.
I want to make a side note here regarding a review I read on this site posted by a person who apparently had a different experience with Knowmad while attempting to re-book a Patagonian adventure during COVID. While I am certainly sorry this person apparently had a negative experience, I have to say their description of communications with Knowmad is just a 180 from what we experienced. Clearly, neither Knowmad nor the resorts/flights they book had any control over COVID restrictions, and our experience was that we were expertly guided while we patiently waited to take our trip. I also want to note that, unlike what the negative reviewer stated, we were not charged (and it is my understanding that Knowmad does not charge) for the balance of our trip until 60 or so days out. So my experience was that even though I booked the trip in 2019, I didn't pay the vast majority of the total trip cost until September 2022, when we knew we would finally be able to take our trip in November 2022.
Moving on - second point about traveling with Knowmad - I hate to admit this, but neither my husband nor I speak or understand much of any Spanish. But this was not an issue due to our handlers through Knowmad! We had signs with our names at every airport and hotel held by folks wearing professional Knowmad gear. We couldn't have been lost if we tried. Even when our itineraries noted that we had only Spanish speaking drivers on certain legs of our trip, we all understood enough to accomplish what was needed. I previously planned several of our international trips myself, and I have to say that the ease of mind when you are just picked up and carted off to your next destination without having to think about it is well worth the cost. Vacations should be relaxing! Of note, this included a private car transfer across the international border between Argentina and Chile, including customs etc. - and it was a breeze!
Third point about traveling with Knowmad - while Knowmad, like other travel companies, has packaged vacations to places like Patagonia where we traveled (which I'm sure are amazing), my husband and I had a few specific things in mind for a Patagonian itinerary which were not contained in the proposed adventures featured on Knowmad's website. We have traveled a good bit with other well known companies in the past, and I have experienced push back with several of those folks when I want to propose a more customized adventure. That was not the case with Knowmad. Instead, they incorporated all of my preferences into what turned out to be my "dream" itinerary. Knowmad's responses to my specific requests regarding my proposed changes to a well-established itinerary frankly made me wonder why other high end travel companies I have dealt with in the past didn't accept my input (particularly when we are talking about paying 5 figures for a vacation). My experience with Knowmad was so much more positive than with prior travel companies which imposed rigid itineraries, regardless of personal preference, with the result that I will without a doubt be contacting Knowmad again for my next adventure.
Last point about traveling with Knowmad, particularly in South America: their contacts are superb. They can get you the best deals at the best hotels and the best contacts with regional flights etc. I generally try to do a lot of this on my own, but it is just not possible to create the adventure Knowmad can create for you in South America. As indicated in my "title" to this post, we had the trip of a lifetime thanks to Knowmad, and we couldn't have done it without them.
BRB booking my next Knowmad adventure.... read more