I was pleasantly surprised by our week on the Norwegian Escape. It was a very relaxing and…read moreenjoyable trip. It had been more than 20 years since I had been on a Norwegian cruise, and I booked this one spur of the moment less than two weeks before sailing. Originally, I tried to book directly through NCL. Every time I selected a cabin and went to pay, I would get a message saying the cabin was no longer available and would be shown another available cabin instead. This happened three or four times. Finally, I went to Cruise.com, booked the original cabin I wanted, and actually paid a little less. You would think the cruise line would want people to book directly and make the process easier! The ship itself was very nice. It had a beautiful pool area with waterslides and a couple of large Jumbotron screens where they showed movies and sports during the day and movies in the evening. Our room was very comfortable. We had a balcony, and the room seemed a little larger than most cruise cabins I've stayed in. The restaurants were also very good. I remember Norwegian's food being pretty bad years ago, so this time I booked a few specialty restaurants. Cagney's Steakhouse was exceptional--we liked it so much that we ate there twice. I'm not a buffet person, so I never ate at any of the buffets. However, the sit-down restaurants were very good. There were three complimentary restaurants that were open throughout the day for breakfast, lunch, and dinner, while the Manhattan Room was only open for dinner. Never had a problem getting a table and didn't need to make reservations. Unfortunately, the weather wasn't very cooperative. It rained on five of the eight days, which definitely limited our beach time and sightseeing. Fortunately, I've been to all of the ports before, so missing out on some activities wasn't a big deal. The entertainment was probably the weakest part of the cruise. It was okay, but it became a little repetitive as the week went on. There were two comedians who alternated shows every other night. One was just okay, while the other was absolutely horrible. I've been on other ships where they brought in different comedians throughout the week, and I think Norwegian would be better off doing that. All in all, it was a really relaxing and enjoyable trip. I honestly never thought I would sail with Norwegian again after my experiences years ago, but this cruise definitely changed my mind. I would absolutely consider booking another NCL cruise again

We really enjoyed our 8 day cruise on the Norwegian Joy with the itinerary from NYC to Quebec City…read more  This was our 9th cruise.  Thanks to Hurricane Idalia the original 9 day itinerary was shortened from 9 to 8 days and we had to disappointingly skip the Boston and Portland ports but it was still a delightful cruise.   Some observations follow.  Overall, I go with 4.49 stars and it was held back from 5 mainly because several beef and fish dishes in the main Manhattan and Taste dining rooms were pretty mediocre and the meal service was on the slow side.  But we were never in a rush either.   Otherwise, food quality and variety was quite decent given the price point for this cruise.   Staffers throughout the ship and the trip were attentive, pleasant, and courteous. I was pleased and would again recommend NCL based on our wonderful trip experience.  This is a big ship with 20 levels and a capacity of 3802.  I think I saw a list that stated it was the 9th largest cruise ship by tonnage.  It didn't feel overcrowded except during embarkation and when the rooms weren't ready (it was challenging finding a sitting spot anywhere) but that's pretty normal for early on Day 1.  Embarkation from the scenic Manhattan Cruise Terminal and disembarkation at the very scenic Quebec City port were efficient.  Those are two awesome ports I must say. Elevator usage throughout the trip wasn't bad.  The elegant Observation Lounge on the 15th deck was unique with lots of cozy lounge seating, good viewing, a bar, a piano, and a snack bar.  It was a secret for most of the cruise.  Best feature of this ship! Entertainment was of good variety and availability.  Between the big theatre, the several smaller music venues, the comedy shows, and the atrium, there was always an entertainment option available.  The main Broadway show "Footloose" was an entertaining 100 minutes long, and good, and much like a regular theatre production with many stage props!  The Beatles Revolution cover band was also always extremely popular with the older crowd on board.  I heard there were only 25 kids amongst the 3800 passengers, and that looked about right. With any NCL cruise, pre-book any events and dinners that you can, but stand-by on other occasions still worked for us.  NCL's business model allows for many stand-bys to make it into their various venues, but still best to book ahead if at all possible.  There were plenty of bars and they were conveniently everywhere.   This was another relatively unique feature of this ship.  Quite nice when you have the unlimited drinks package as we and many others did.  I think I averaged 6 drinks per day so they got me and I didn't get them, but at least I wasn't in a daze all the time lol.   Cleanliness, freshness, functionality, and room layout was good and they had a quite good shower size.  On board WiFi was ok/spotty but that's kinda cruise ship normal.   Entertainment and dining venues tended to be a little smaller than the same-named equivalents on the Norwegian Epic.  That's neither here nor there but the ships are not cookie cutter designs.   Having the sparsely used casino in the middle of the ship on busy 7th deck seemed odd to me but whatever.  The Joy Speedway racetrack was unique, cool, and fun.  On top of that, it was a great value at only $15 for an 8 minute race window.  That's the cost of one drink!  Besides, I whipped everyone in my race and my experience as a Chicago taxi driver still showed even after 50 years lol! The Canadian excursions (except in QC) were lacking IMO but that was not much of an issue for us.  We enjoy just walking about in the little port towns, checking out the scenery, getting our fitness steps in, and finding some free Wifi when we can.  The best part of the itinerary and the driving force for our cruise selection was docking for a final night in lovely Quebec City and after a morning arrival.  We basically got 1.5 days to explore this very delightful and very European-like city.  Our 13th floor starboard side balcony room faced the scenic cape and the very famous and iconic Fairmont le Chateau Frontenac atop of it.  This was by far the most scenic port stop we've encountered to date in some 9 cruises.  Bring docked in spectacular Manhattan was pretty cool too for what that's worth as well.   Overall, very enjoyable and highly recommended, but with cruises you have to experience yourself and decide what you personally prefer.  Several older folks thought the ship was too big but that's them.    PS - NCL readily refunded me the missed port excursion costs and and cost of a lost cruise day but made me rely on travel insurance to make up for hotel, no airport transport, ride-share costs, and extra paid meals.  And btw, Zurich (Costco Travel's trip insurer) came through for us with prompt and total coverage of these trip delay costs.

We had a fantastic tour with them. Now Miami has many tours but this one stood out for its prompt…read moreand generous customer service. We went on the 3.5hr mini bus tour. It was about 12-15 ppl and we made stops at south beach; wynwood; Biscayne bay; star island for mansion watching. Our host scala was amazing and professional. Do give these guys a try

They had a new 14 passenger Ford Transit van. Jay, our tour guide was great and showed us…read moreeverything of interest including South Beach, and a section of town with murals amd grafotti art. We also went to little Havanna. We stopped numerous times to walk around and take pictures and go in shops. Great tour for the money..

I cannot speak highly enough of this company. They are extremely fast, efficient, fair and…read moreattentive. I travel extensively and I always have extremely last minute and time sensitive situations and they always deliver on time. Tim Shea is beyond amazing, he answers quick and always finds the best solution to any problem! I highly reccomend using them for any visa or passport needs!

Our family truly enjoyed all the locations we visited. ..missed not having local tours of towns but…read morereally felt safe the way it was conducted.  A lot of plane travel but we realized no way around that with the airlines schedules.  The only surprise was the intensity of the humidity on Amazon. . Our guide at Zuma Lodge, Herman, deserves a lot of credit.  He is a contractor but his knowledge and personality held the week to a high standard for us - we experienced so much by being in his group.  He is a standout. All the covid work was a bit nerve-racking because we weren't assured of availability and outcome but everyone was where they were supposed to be precisely as stated.  So Please give our deep appreciation to all involved.  You provided a 5 star logistical travel plan.  We are happy we did those three locations - but Iguacu Falls is so spectacular it gets top billing from me - everyone should see it at least once.

We had an excellent experience with Ideal South America arranged trip. The COVID pandemic made it…read moremuch more challenging, but the company and Senior Travel Consultant Max Levitt went out of the way to assist through this difficult and lengthy process. We had a fantastic experience traveling in Ecuador and Peru. We definitely highly recommend this company for South American and other travel.

efficient, fast friendly service, convenient prices. they explain the entire process, and what…read moreexpect next. we received response letters from, homeland security in a very short time. we're thrilled with the way they responded make you feel like you are their most important case. I highly recommend!

I had to renew my passport and realized everyone i asked kept telling me the same thing, about how…read morethe lines where long and unprofessional. I thought I was crazy not going to Coral Gables or anywhere else by coming here a place in Hialeah, I was getting ready for a long wait. I was wrong walked in and was helped by Luis really nice guy and very helpful. I was in and out in almost half an hour. I recommend this place.

I had an extremely frustrating experience with American Airlines that completely disrupted my day…read moreand night On 5/2/26. My flight was scheduled for 3:35 PM, and I arrived at the airport at 12:00 noon--well ahead of time. From there, everything went downhill. The flight was first delayed to 4:15, then to 5:50, then again to 7:00 PM with little to no meaningful communication. When we finally boarded, we sat on the plane only to be told there were mechanical issues and had to return to the gate. During this time, the cabin became extremely hot, and passengers were visibly uncomfortable and sweating. After deplaning, we were sent from one gate to another multiple times with no clear direction. The chaos continued when we couldn't board another flight because the flight attendants had timed out. Then, after replacements were found, the pilot timed out as well. At 10:30 PM, we boarded again, only to sit until 11:30 PM waiting for yet another pilot. We didn't take off until midnight and I didn't get home until 2:00 AM. This entire experience was exhausting, time-consuming, and completely unacceptable. To make matters worse, there was no real effort to compensate passengers for the inconvenience--just a $12 voucher emailed while we were still stranded in the airport. I understand delays happen, but the lack of organization, communication, and customer care made this a terrible experience. I expected much better from a major airline.

This was the best place to book excursions in Cuba. The agent was very nice and accommodating…read more We booked the modern cars tour. Everything promises to us was delivered. The car was beautiful. My guide was the best! Lorena spoke perfect English and was so gracious in educating us about her country. Our driver, Jose, was so courteous and careful. We felt comfortable with them. This was a educational, enjoyable, wonderful experience. The price was even better! Thanks OnCuba Travel! We highly recommend and wi definitely use your services again!

Wonderful third time stay for our week vacation exchange at Vistana Beach Resort, Hutchinson…read moreIsland, Jensen Beach, FL Thank you to the Manager and Staff!

great accommodations. Great staff - very friendly and helpful…read more Close to the strip but be prepared for a lot of walking.

I worked with Isis Sanudo on a recent trip to Russia and she was absolutely top notch! The level…read moreof attention was spectacular. I recommend this company highly!