My family and I are staying for one night as we have a mountain bike race at the England - Idlewide…read moretrails. Do not check in unless it is with Kelly! She is the epitome of epic. From the moment I walked in I could feel her energy radiating throughout the lobby. She is a true gem. I can honestly say that I enjoyed my experience just checking into the hotel as I have never been so delighted checking in anywhere. It's such a simple process, yes? What's to enjoy as it is it meant to be a neutral experience. Well not at Homewood Suites in Florence Kentucky. Kelly greeted me with such heart felt warmth and joyfulness that is rare these days. I immediately felt captivated in such a blissful experience. She walked me to the room that was intended to be mine and gave me a short tour as she wanted to make sure it met my expectations. Thank you for starting my stay off in the best way Ms. Kelly Homewood Suites is blessed to you! My heart is filled with gratitude

We did a one night "stay-cation" here because I had promised my nephew a night at a hotel with a…read morehot tub. I called Thursday to confirm they had one but when we checked in Sunday it was out of order. Thus goes life but we still enjoyed our room, which was a great size with nice amenities. They have a nice pool and gym and the free breakfast is awesome. Worth checking out especially if you are traveling with a larger family!

Stayed here for two nights and had a good experience. Hotel was clean, staff was friendly. Free…read morebreakfast was so-so, but it's free so not very high expectations. Conveniently located to the airport and major highways.

On arrival we were greeted by Eileen, a very friendly and efficient Hilton representative. We were…read moregiven our keys and directed to the elevator. Our room was very clean and comfortable. This is our second stay in this Hilton brand. I really like the layout with the kitchen and separate bedroom. Breakfast the next morning was simple but good and more than enough to get back on the road. More importantly the coffee was delicious.

Convenient for our purposes. Clean and comfortable. I think…read morewe accidented our way in to a formerly accessible room. The room was HUGE or at least looked that way because it was very sparsely furnished. My fella was happy with the included breakfast. Despite the AC being on, it was still really dang humid in the room so one could be chilly but also feel like they were sweating. It got the job done and was in our price range, and the room was overall pretty comfortable.

The rooms are really nice, but the check in process was a literal nightmare. My friend had reserved…read moretwo rooms for two nights for a trip we were taking. She reserved these rooms from the Holiday Inn website using her reward points. Upon check in she was told that it was a third party site and that they could not honor the points. We ended up only staying one night because it was too expensive to stay two nights, which was inconvenient for us during our traveling to have to find another hotel to go to. The heat in the room wouldn't work and it was only 66° the entire time. The pool is nice but it is NOT heated, we were freezing. Good luck finding someone who is actually at the front desk when you need something because no one is ever out there. They need to put a bell out front or something so you don't have to wait forever for someone to show up.

The room are spacious and very clean and smells fresh and good. The breakfast is awesome…read moreaccommodating and go out of their way to meet your needs. The bacon was great and the granola so so good and fresh fruit cantaloupe and strawberries and blueberries. All fresh. All so delicious. The little store they have has a great variety of microwaveable food snacks , candy and ice cream, sodas , water etc. prices are not bad for the convenience.

This hotel was very generous with its room size, close proximity to the interstate and local…read morerestaurants and shopping. Very quiet and fairly clean. Some minor construction work was happening on the upper floors but otherwise quiet. I don't like to compliment or criticize without offering a solution because nothing is ever going to be perfect!! 1. Again proximity to business and interstate is great!! 2. Price was more than I expected but when you need a room and everything else is booked or too expensive you will find something that you can handle i paid 158.96. 3. No free breakfast included with that price at Holiday Inn. Holiday Inn express includes a free breakfast though. Suggest that they offer a free breakfast, it's that simple. Currently breakfast is 8.00 per person for a small buffet style. 4. Good thing I wasn't paying for a view...can't fix that. 5. Great water pressure, immediately got hot water, shower knob leaked. Fix it. 6. Ice machine on my floor broken, had to go to 4th floor for ice. Call maintenance, fix it. 7. Vending machines take credit cards and proper change, no bills. 8. Their room keys are solid and don't fail no matter how much you use them. Guest service people extremely nice, informative and professional!!

This is a very nice hotel. I say that because it has amenities and finishes like a typical Marriott…read morehotel. Its location is convenient to the Cincinnati airport (which is actually in Northern Kentucky), the Florence, KY mall area, I-75/I-71, numerous restaurants and other businesses. The lobby area, which is bathed in bright natural light, offers complimentary water, coffee and tea. Also, on that same level is the fitness room and pool. I was a little disappointed that there was no bar/restaurant, then I realized that this caliber of hotel usually only has a store (market) and not a restaurant. So, my disappointment subsided and I focused on what the hotel did offer. The room was really nice and was laid out very well. It had a kitchenette that contained a microwave, a small refrigerator and of course, a coffee maker that could also be used to make tea. The desk area was nicely partitioned from the sleep area by a floor-to-ceiling hutch. In this way, someone could work at the desk with the light on and not disturb anyone sleeping in the bed. The toilet and shower were separated and in different rooms. The compact room with the toilet had a very small sink, large corner mirror and space for a towel rack. The larger room with the sizeable (two-person) shower had dual sinks, a huge, back-lit mirror, outlets galore and floor space grand enough for one person to comfortably do yoga. The lights in the main room and washrooms were dimmable, which was a really nice feature. The complimentary breakfast was exceptional. It contained all the staples both hot and cold. I had a very enjoyable stay and would choose this hotel again.

Very nice hotel. Large rooms and quiet. Had to leave early so couldn't enjoy the breakfast, but it…read moreseemed pretty traditional. Would stay again. Front desk staff lady was very smiley and friendly. Only complaint is that I wish there was more lighting in the room. Was very dim even with all lights on and windows open (was cloudy out).

Easy access to interstate but far enough not to hear it inside the hotel. Mini fridge & microwave…read moreincluded. Plenty of towels, but tub looks dated. Continental breakfast but no fruit or yogurt. Friendly staff.

One of the worst stays I've had in any hotel. Bed smelled of urine, spoke to the desk clerk and…read morethey neither apologized nor offered any concern regarding it. Breakfast was a mess, sausages looked as if they were boiled, eggs were cold and English muffins were old and stale. Wouldnt spend a night there again if you paid me!

Gosh dang it. I forget to put the actual channels that I would have wanted to watch…read more They do not History and/or Travel channel. They have them listed, but the channels go to other channels. ABC news is not available as they did not renew their contract with Scripps. History goes to FXX. Travel is FX.

The room was clean and the shower spacious . Front desk helpful . The room was clean every day …read more The breakfast buffet was great .

Fairly nice hotel. Clean, modern, good shower, plenty of plugs where you need them…read more One star off for the lousy breakfast. I don't expect a heap for $150 per night, but if you purport to offer "free hot breakfast," a scoop of Gordon Food Service scrambled eggs and a cup of coffee isn't much to ask. According to the hotel, no hot food because COVID. Apparently, viruses are only a problem for serving spoon handles, but not (1) tongs for bread, (2) scoops for breakfast cereal, (3) pitcher handles or (4) toaster levers. Or anything else touched by literally every human in the place. Huh, who knew.

Stayed at the Hyatt that was closer to the airport last time I was up but some how this place is…read moreway louder other than that pretty nice place

Roaches in the rooms !!! Woke up at 1 am to use bathroom saw a roach looked around and room was…read morecompletely infested. Had to pack up myself and two toddlers and get out was in the towels tables cracks along the baseboard by window looking to pool area . Disgusting don't let pictures of the place fool you pool was nice but after booking they then disclosed that the pool was being closed due to health department shutting it down ! Do not book here

Clean theme room (Venetian). Staff were helpful and efficient. Price was decent. Had a great night.read more

Good location close to many options for shopping and restaurants. Easy to access the nearby…read moreinterstate. I chose this location for an event that I was attending in Cincinnati. It was cheaper than staying in downtown Cincy and just a short drive across the bridge. The hotel itself was nice and clean, staff was friendly, parking is free, there's not much to complain about here. If you are a light sleeper, you may want to request a room that doesn't face the road because you can hear traffic noise/sirens at night. Complimentary breakfast is what you expect. It's the standard buffet options that include a waffle maker with sprinkles, whipped cream and flavored syrups. I would stay here again if I wanted to save a few coins versus staying across the bridge.

We had an excellent experience with this hotel. The manager, Sheila, was so nice and so…read moreaccommodating. The first room we were in had a noisy air conditioner so Sheila moved us right away, no questions asked. She also credited us for the inconvenience (which we did not expect). Our room was nice, comfortable & clean. We also asked for a referral for dinner and it was a 10 out of 10 and within walking distance. The next morning, the shuttle took us the airport at 4:30 am. Sheila offered soft drinks, yogurt and fruit for us to take the night before so we wouldn't be starving on the plane. The shuttle made it so easy. When we returned on 7/31 at 11:30pm, we just called the hotel & the shuttle came to pick us up right away. The shuttle driver was so much fun to talk to and very courteous. It was a great way to start and end a trip.