I would not recommend this travel agency even if it were the only way to book an all-inclusive…read morevacation - and luckily for you - it is not. Here are just a few of the problems that I and three other passengers encountered when we booked a Hawaiian cruise through Michelle's Destinations: 1) My reservation was incorrect because they misspelled my first name; 2) My reservation was incorrect because they misspelled my last name; 3) My reservation was incorrect because they recorded a wrong date for my date of birth. These three combined caused issues with boarding resulting in an additional hour being needed before being allowed to board the ship; 4) Four of us took out an insurance policy, while simultaneously taking advantage of a deal being offered by a cruise line. Unfortunately, one of us needed to cancel due to an unexpected surgery. A Michelle's Destination Agent sent an email stating, "filing a claim would not be an option due to the special that was running and was booked." This was a flat out lie. The reality was that the travel agency did not want to bother with having to wait for an insurance claim to reimburse us; 5) We were also told that a change in occupancy would result in a higher fair being charged. Again, a flat out lie. Pursuant to our insurance policy it includes a, "Cancellation Fee Waiver: refunds are also provided if you are charged a change in occupancy/single supplement charge as a result of your traveling companion's cancellation due to one of the reasons [illness]" 6) Additionally, this travel agency gave us an arbitrary date where we had to find someone else or we would be charged and that there was no negotiation of this time frame. It should be noted that this date came and went, months later we did find someone else and again this was a flat out lie; 7) Two of us were also veterans, which the cruise line offers a $250 credit as a sign of respect and gratitude. This travel agency never informed us despite knowing that some of us were veterans; 8) Two of us were sold drink passes accounting for an additional $2,000. Once on the boat, the cruise line informed us that this was a waste of money and that travel agencies get a higher commission by selling these packages. I cannot stress how horrible my experience has been with this travel agency and I do not recommend Michelle's Destination under any circumstance. Disorganized, untruthful and willfully negligent are the only words that come to mind and therefore I was compelled to leave this review.

Shelly the owner booked me two vacations within days, answered all my questions and hooked me…read moreup!!!! If you are looking for fast, friendly and an awesome travel agent call Michelles Destinations!!!!

James was extraordinarily helpful in helping us keep everything together during our vacation. We…read morehad a flight delay and he helped us find a hotel immediately. I can't recommend this business highly enough.

Hide and Seek Vacations booked our hotel and Airbnb for a family (2 adults & 2 teens) trip to…read moreGalveston. James helped us plan everything from beginning to end. Hide and Seek provided details about attractions and sites to see in Galveston. We use Hide and Seek for all our travel needs and wants. Our family highly recommends James at Hide and Seek Vacations.com!

I rarely use a travel agency (mostly because I don't travel much), but the lady I am caregiver for…read morewanted to take a solo visit to a dear friend in Rhode Island (from OKC). She has mobility issues, which left me pretty concerned about the trip, especially as her friend lived about an hour away from Logan Airport in Boston. I reached out to Sheila at Bentley Hedges for help. Sheila took care of all the special assistance needed at the airport (wheelchair, boarding, etc.) along with arranging a top-notch, round-trip car service from Logan to her friends house in Providence, RI. I picked my friend up at the airport yesterday upon her return and she absolutely raved about the service she received...both from Delta and the car service (Blacklane Chauffer, in case you're wondering). Sheila apparently left nothing to chance with Delta and Blacklane. All of the right information had been communicated to all the right people, making the moving parts of her trip work flawlessly. I could not be more pleased with Sheila and Bentley Hedges.

We have had the best experience with Bentley Hedges! Carrie has been our travel agent for our…read morehoneymoon. We gave her a budget and told her we wanted an all-inclusive resort and she sent us tons of great options! We ended up going to Punta Cana with Secrets. It was amazing. Carrie was so easy to reach. She emails back quickly! We had some issues with American Airlines on our way back and she is still helping us with insurance/refunds and everything. Will definitely recommend to anyone looking for an agent to make your trip planning effortless!

Hey everyone....if u need to book ur reservations, please give Miss Melanie a call. I needed help…read moreand she was able to help me quickly & professionally!

From the owner: Platinum Empire Travel is a full-service travel agency specializing in personalized vacation…read moreplanning, group travel, school field trips, and all-inclusive packages. We proudly serve clients nationwide and offer flexible payment plans to make travel affordable and stress-free.

Miss Netta has helped me beyond travel tickets. She helped me and my son with getting our Visa for…read moreNigeria!!! Miss Netta is wonderful, great, awesome ...

The flexibility and care given. Very helpful and knowledgeable! Highly recommended!! I found out…read morenot on my cruise, but she does land, explorer, safaris, all 7 continents or even a quick hotel or flight! Thank you!!

Victor and Mendy always help us plan and purchase a great vacation. Mendy's expertise in river…read morecruises have us lined up for a Rhine cruise next summer...ending in Lake Como for a few days! They have helped us with travel to Canada, Ireland, England, Scotland, Isle of Man, and Germany. They know what they are doing...give them a call!