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    Trapp Insurance Group Inc

    5.0 (1 review)
    Closed 10:30 am - 5:00 pm

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    9 years ago

    Five-star treatment all the time. They definitely helped me tremendously with all my questions and needs. They made the process seamless.

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    Carolina Insurance Group

    Carolina Insurance Group

    (2 reviews)

    My husband and I get all of our insurance (home, auto, health, etc) through Carolina Insurance…read moreGroup. You WILL NOT find better rates from another agent! Toward the end of last year when we had to add our new baby boy to our health insurance, we went straight to Ray, knowing he would give us options with the best rates and coverage, and he indeed, delivered. If you're like us, you're probably paying for Homeowner's Insurance throughout the year via an additional amount on your mortgage, which is put into Escrow. Again, like us, you enjoy the convenience of allowing the mortgage company to pay the insurance from this Escrow account, so you don't have to think about yet another large bill (hello, property taxes) every year. If this sounds like you, CALL CAROLINA INSURANCE GROUP, because you're probably overpaying! We have the same coverage we've always had, but after asking Ray to price some Homeowner's Insurance for us, we're paying $800 LESS per year! We still don't have to worry about an extra bill, since it's built into our mortgage payment, but we're now paying less on that bill every month (without even refinancing)! You owe it to yourself and your family to make sure you're not overpaying on your insurance. Think about what you could do with that extra cash each month!

    Ray has always helped me by finding the company that works best for my budget and needs. My…read morecurrent insurance company, Travelers, did an awesome and thorough job with both my car and house damage. Very quick turn-around and very professional!

    Insurance Direct - Elona Duell, agent/broker for over 28 years

    Insurance Direct

    (2 reviews)

    Elona is by far the best insurance agent I've ever worked with. She is attentive, on top of things…read moreand very friendly. She always calls me right back and keeps me abreast of any issues while we were trying to find the best fit for our business needs. I would highly recommend her for all your insurance needs!

    I called this company based on a recommendation from one of our subcontractors, looking for a quote…read moreon cargo insurance. Elona Duell, the agent/broker, answered the phone and the conversation started out nicely. I told her about our business and explained that I was trying to get a quote on cargo insurance and in less than 3 minutes she told me that we should get cargo insurance with our current insurance company, because it would be more expensive to do it separately. Since I already knew that getting insurance with our current company was an option,, I explained again that I was looking for a couple of quotes from different companies, just to weigh our options, so if she could give me a quote that would be great. She then proceeded to talk to me in "insurance" lingo and said it wouldn't make sense to get cargo insurance separately from our current insurance carrier. After asking her a third time for a quote she said, with attitude, "probably $1800 to $2500 annually, with 30% down or something like that." If you want someone to give you information without a condescending attitude and trying to count your money, then I would suggest that you NOT call Elona at Insurance Direct!! No more bad customer service in 2018!!

    Trapp Insurance Group Inc - insurance - Updated May 2026

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