Simply amazing. This is the second time I've used A. Vargas Body Shop on Magazine Street in New…read moreOrleans, and the experience has been outstanding both times. In a perfect world, none of us would ever deal with car accidents. But in a city like New Orleans, they're often an unavoidable reality. When it happened to me, Alex and his talented team made my vehicle look good as new--maybe even better. The service was exactly what was promised. Pricing was more than fair, with no hidden fees or surprise add-ons--just honest work at a fair cost. And the timing was spot-on. My car was ready exactly when they said it would be, just like when they repaired our Jeep Renegade three years ago. The quality of workmanship speaks for itself. Alex never judged me for wanting to repair my 2019 Ford Fiesta rather than let insurance total it. I love that car--it has barely 50,000 miles and gets 42 mpg on the interstate--and Alex understood that connection. To top it all off, they returned the car cleaned from top to bottom. While I certainly hope I never need a body shop again, it's reassuring to know A. Vargas Body Shop is just a phone call away if I do!

Brought my car in a few months ago becuase a darned pothole bottomed out my car and my rear bumper…read morecame loose. I called my dealership and they directed me to a place with horrible reviews. So I decided to go it alone and chose A Vargas. I pull in and ask for an estimate. Instead Alex says the bumper is just loose (no damage) and everything looks fine. He then snaps it back it place. Problem solved. Alex wouldn't accept a payment! He said "it was easy" and I told him it was his expertise and availability to quickly help me that was worth money. Finally I just put some cash in his shirt pocket, waved goodbye and walked away with both of us smiling. I can't image a more trustworthy, professional, and knowledgeable body shop. Don't let the location or the cluttered appearance of the shop stop you. This is a great business.

These folks are like dealing with a family member. Most places make you feel like you are bothering…read morethem and rush you out the door. Darren and Sue couldn't have been more nice. Darren knocked out the estimate and Sue was cordial the entire time. I got my appointment and, like a dummy, I brought my vehicle in a week early. Darren said leave it that they might get to it between the other cars. I got it back and the body work looked great. You can't even tell where the damage was done. And the vehicle was washed. I couldn't be happier with the service. If you need body work done on your vehicle, this is the place. Hopefully, I won't need their service again but I won't hesitate to return if needed. Thanks for the great work!

So a car ran a stop sign... wait, no, she said she stopped at the stop sign and I wasn't there so…read moreshe zoomed out and ran into me... who knew my car had the power to materialize out of thin air? And while it was minor accident... no injuries, my airbag didn't deploy, her child was in car seat, thank goodness. My poor car had a jacked bumper, hood, quarter panel & light kit. So I limped home and called my insurance and this location was one of the recommended State Farm body shops. OK. I saw that Harry was a fan and one of my car-guy coworkers likes them too. Sold. Communication was excellent. I dropped my car over the weekend so called them Monday morning. They explained the insurance estimate process to me. And everything went smoothly. Seriously, I emailed them with questions and they answered promptly... I can't even get that sort of response time from other offices, much less a mechanic. The car was ready when they told me and they washed and vacuumed it so it looks great!

Gotta give a shoutout to ATS on the S curve! I had my van towed there from Royal Honda where they…read morewanted to charge me WAY more to fix my van than it was even worth! Ryan and Mitchell and their team of mechanics fixed my van in less than two days and for a FRACTION of what Royal was wanting to charge me! Please go see Ryan at ATS where they do way more than work on tires! This place is getting all my automotive business moving forward!!

My 25 (y/o) stepson dropped his Nissan Altima off at Automotive Tires Service (in Harahan) to have…read morethe front brakes replaced and change rear brakes if needed. When he picked up his car, he was hit with a $1,250+ bill for replacing brakes and rotors all around. With a $50+ shop fee included. UNBELIEVABLE / ABSURD !! I've done the brakes on this car several times in past and aware of material cost being ~ $300. I went to the shop the next day to discuss. Manager tried telling me that cost have gone up. I'm aware you can buy a rotor online for $45 each while he stated they go for $100. I guess they saw $$$ to be made off of a 25 y/o. Would NEVER use this shop. From what I understand, this shop is under a new owner. NOTE: Theres a BBB plaque in office but I was unable to find this business on the BBB website.

My auto mechanic referred me to Star Auto Service because I was having an electrical issue that was…read moredraining my battery and he could not locate the issue. He told me, "Star will find it. Trust me." I called at that moment and spoke to Frank. I explained my issue and Frank told me to bring my car. I arrived and the team checked my car in and told me they'd call when they'd diagnosed the issue and had a repair estimate. Folks, they literally had to nearly dismantle my car while tracing the battery drain. I held my breath for the famous "this was more than we expected. The price increase will be ______ thousand." That call never came. Only a call to tell me the diagnosis, another call when the part arrived, and a call to tell me the vehicle was ready for pick up. They even accepted payment over the phone, and left the car where I could pick it up after I arrived from my flight later that evening. I hope I never have another issue like this, but if I do, Star is where I'm going! Thanks Frank and the entire Star team!!

I seaux wanted to love these guys, and I still love them but am very disappointed with the service…read moreI received! Lord Help Me, I hate to report my experience, but it is what it is and hopefully this will may help some other person out. I was sent by a very trusted source, for a used car I had just bought with the suv chugging on an overpass. These guys are about as close to family as you can get and that's why I trusted them with my life, as well as my horse! 1st visit, truck stayed in their care for a week before they got around to looking at it. Then another few days to actually do the work. Not sure, if this is normal business??? ‍I was highly disgruntled, but chalked it up to a very busy, great mechanic shop! Seaux, I grumbled under my breath, and didn't bother to share my thoughts. I thought I was getting the Friends & Family treatment! Well the joke was on me! When I drove for Uber, I'd give my friends or family a nice discount to show my love for them, seaux I had hoped for a little extra care. This was Not exactly what I received here. Tho, I did purchase a new battery and they installed it free, I felt like I had gotten some special treatment. Tho, my bill came to $750 and I'm still unsure what that covered as vehicle ran the same after visit. The horse didnt make it back to the house because after making a pit stop, the truck refused to start. I was totally baffled, to say the least. Seaux, I called in and was told I had to have it towed back to shop. They found the battery cables werent properly connected. Seaux therefore: You guessed it, I got stuck using 1/5 Allstate Roadside Service events. I'm now wanting to learn automechanics myself to prevent such a nightmare! Cause if you cant trust such a trusted shop who is to be trusted? I was never offered reimbursement for the tow and I would think that would have been common courtesy or the very least they could do since their mechanic was at fault. Did they think I was made of money??? I was told by others that they shoulda paid for the tow not me. I don't understand, and can't quite get it! The first visit cost me $750ish for whatever & a new battery, with no maintenance charge to put in the new battery. Oh course, I was warned not to get any work done but, I felt the need to peck away at the long list, that me informed me should be fixed, seaux I picked a cheaper item. I do know, though I felt a little better for having it looked at, it really didn't act any different, afterwards! Mechanic mentioned it was probably bad gas, that it should self correct after I ran it abit and put new gas in it. A couple months later the battery dies and fortunately I was sitting in my driveway. Luckily it was within the 90 day warranty period. I get it towed in & they recharged battery for quite a long time and put their stamp of approval on it. Once again, I get it home and it won't start. I was told to get it towed back to shop seaux they can get to the bottom of it. I asked why they didn't replace battery instead of merely charging it and was told if machine deems battery good, they couldn't or wouldn't replace it? Well, imho it must be bad if it doesn't last more than 3 months! Sure enough I get it home and she wont start again. I could only laugh to laugh to keep from crying. I believe this time I was told she was ready,seaux I took a Lyft to geaux get her, and oppsie, they discovered she wasn't quite ready . I sat there for another few hours. Re-charging a new battery, only 2 1/2 months old??? Geaux figure! Not much later, i get the hot engine on dash, so i take it for oil change thinking it must be out of oil. I really would have thought all fluids should have been checked when seviced but, what do I know about cars & mechanics??? Seaux, the horse begins to overheat and was told to bring it in, they'd take a look. I had already gone thru almost 2 gallons of coolant. After 1st overheating, I had oil change. I believed that Walmart would check fluids/ coolant??? I guess not. They say it's not something they do. Coolant reservoir found empty. Seaux, I skip across the street to gas station for coolant. I have this sweet man- librarian fill the reservoir with coolant (after checking Google) and off we geaux. Of course, i keep a close eye on the meters quite religiously! I pulled over twice heading to Metairie as gauge neared boiling point. Sat for 10/15 mins seemed to be fine seaux away we geaux! It was the weekend and all mechanic shops were closed. Even with coolant full, it overheats, tho, I quickly pull over and allow for engine to cool. After checking coolant level, it seems to be fine. Couple days later that reservoir is empty. Contacted shop, sure enough they say, once again bring it in, they'll get to the bottom of it, lmao! I surely believe & took them at their word. I state my upset they tell me to chill in seaux many words. Seaux, I try to keep my cool!

We called at 7:30am with an emergency and had our car back running and in our possession at 5pm…read more Everyone I spoke with was really kind and they took the time to explain to me what was going on with the car, what would need to be done, and the price. My tires were looking a little rough, so I was offered tire replacement and rotation on top of the fix and oil change I'd requested. I want to add that I was not pressured at all to accept this. And, when I agreed, all three spur of the moment services were completed in a single day while Mark's had a shop full of other vehicles. The prices for the parts/repair, oil change, and tires/rotation were all really fair and I was pleasantly surprised by the entire experience. All of the mechanics were respectful and easy to talk to. By the way, I found this garage through Yelp and once again I was not let down by the community.

The transmission mounts on my care were worn out completely. I took it in to Mark's in the morning,…read moreand he had it fixed up by the afternoon. It was a good amount of work at a very fair price. When I picked it up, hold me about work that it would probably be good to have done in the future, but he didn't include it in the quote or the work because he knew it was a good chunk of change and was not a pressing issue (not as pressing as my original repair), preferring to tell me in person, which I very much appreciated. Will be going back again.

DO NOT BRING YOUR CAR HERE! I paid for a new oil pan, only to find out from my new mechanic that…read morethey patched the old one instead. This shop lacks integrity! They also refuse to show you the old part they claim to have replaced, and if you ask the receptionist, his attitude gets defensive. This shop needs to be investigated!

Really bad service I keep bringing my car to car affordable for them to keep saying they fixing the…read moreproblem the very same day car went out.

Had a NV 4500 rebuilt and a year later it was making noise, they charged me to rebuild it again…read moresaying it was a bad bearing. I had the truck 10 years and didn't have a problem until they rebuilt it. Also had a 4l80 rebuilt and now it is shifting erratically, and after 3k$ I am stuck with a truck I can't use.

These are honest and hard working people. I'm a was demanding customer in a stressful situation…read more Even I wouldn't want to have to deal with me and they did so with professionalism and grace. I wish I would have found them at the start of my journey with my transmission issues.

I recently became a car owner after more than a decade without one. Combining that with the fact…read morethat I'd never owned a car while living in New Orleans, I was a bit nervous when trying to find somewhere to look at the older truck that I now own. I received referrals from two separate people for this shop. I brought the truck in early this morning due to an issue with my A/C. By noon, they had called to let me know what the issue was and that the truck was ready for pickup. The price was right and I'm more than satisfied with their overall work. I'd definitely recommend GR to folks looking for a reliable auto shop in New Orleans!

Excellent customer service, extremely knowledgeable with vehicles and fast turnaround!…read more I couldn't be more impressed. I brought my Jeep in for a blend door actuator repair. Their mechanics had it done in a few hours and it works flawlessly. I brought one of my Jeeps to them about seven years ago and they remembered me and still had me in their system. I'm impressed again! Highly recommend GR Automotive!