Just here to leave an honest review... I bought my car there to get diagnosed and the crew is so…read morepolite, kind and honest. I got bad news that my car was a goner but they was so nice about it I wasn't even mad. I appreciate the service so much. You should definitely bring your car here for any service they provide. They're trust worthy!

My parents' car needed to be fixed and the original shop we took it to didn't do this kind of work…read more Danny was accommodating and great at communication. He explained to me what was needed for my parents' car and took the time to call around for a better price on a part. They even moved the car from the other shop to theirs. It's a good feeling to know that there are still good people today who go above and beyond what they must do to do their jobs.

This is the place for transmission replacement! They are…read morefantastic! Honest, Extremely Reasonable (transmission work isn't cheap anywhere you go), they got the job done extremely efficiently and stayed in contact through out the process! I am a decent mechanic myself and would refer my grandparents to this place. Great experience.

I know and trust Angelo, that is everything in car repair; I always check with him to get…read moreeverything fixed before I bring my car to the dealership.

I recently became a car owner after more than a decade without one. Combining that with the fact…read morethat I'd never owned a car while living in New Orleans, I was a bit nervous when trying to find somewhere to look at the older truck that I now own. I received referrals from two separate people for this shop. I brought the truck in early this morning due to an issue with my A/C. By noon, they had called to let me know what the issue was and that the truck was ready for pickup. The price was right and I'm more than satisfied with their overall work. I'd definitely recommend GR to folks looking for a reliable auto shop in New Orleans!

Excellent customer service, extremely knowledgeable with vehicles and fast turnaround!…read more I couldn't be more impressed. I brought my Jeep in for a blend door actuator repair. Their mechanics had it done in a few hours and it works flawlessly. I brought one of my Jeeps to them about seven years ago and they remembered me and still had me in their system. I'm impressed again! Highly recommend GR Automotive!

There are certain businesses I have frequented that I immediately knew I would end up being a loyal…read morecustomer, and GT Automotive was one of them. Owner Greg Roberts and his talented technicians are a class act. Kudos for the fine folks at Automotive Diesel Service (Freddie & Tom) recommending them to me. Having been there multiple times now, I feel I can honestly give them the 5 star rating I feel they deserve. My first experience at GT Automotive was for a check engine light and malfunctioning fuel gauge on my wife's SUV. Unfortunately, the diagnosis wasn't what I wanted to hear, as the fuel level sensor and fuel pump were malfunctioning. And like most newer cars, the fuel pump is in the tank, which requires dropping the tank to replace the fuel pump. Anyway, they quoted me a very fair price, and got the job done the same day. My second experience was a few months later for the same SUV, as the check engine light came on again. Greg's diagnostic equipment was telling him it was the anti lock brakes. Luckily for me, he has a great rapport with a local Nissan dealer. At no extra charge to me, a factory Nissan technician visited his shop with a Nissan "scan tool" to provide a second opinion. It ended up being a loose connection to the anti lock brake "pump" and all they had to do was crimp the wire to secure it. I got an oil change while I was there and I was out the door in a few hours with a bill that was less than $100.00. Whew! My most recent trip was for a Royal Purple full synthetic oil change for my car. For all you gear-heads, Royal Purple oil costs over $8.00 per quart in a retail store. However, GT Automotive changed my oil with 8 quarts of Royal Purple oil and a Royal Purple oil filter for under $100.00; including labor. Furthermore, I asked him to inspect my brakes and change them if needed. Being the honest mechanics that they are, they advised me that my brakes had 40-50% pad life remaining and that I was good to go. Lastly, they didn't even charge me for the brake inspection. That's what I call looking out for your customers. GT Automotive uses top of the line parts, lubricants and fluids. They feature Royal Purple lubricants and fluids, Torco race fuels and VP non-ethanol small engine fuels. For your peace of mind, they issue a 12 month parts and labor guarantee on all of their work. I even got a follow up call after my service to make sure that I was satisfied. So whether you need an oil change, suspension work or your timing belt changed, GT Automotive can handle all you vehicle's needs. Ask for Greg and relax in knowing you have found a reliable, skilled and honest repair shop.

Please avoid these people. I brought my son's suv in. We told them the passenger side ball joints…read morehad an issue. They changed the ball joints on the right?? They said OOPS now you have to pay for that! They do not credit the excessive "diagnostic" fee towards the repairs which at 60 I have never heard of. I was also a faithful fan of Greg! I will find another place for my family to go.

Gotta give a shoutout to ATS on the S curve! I had my van towed there from Royal Honda where they…read morewanted to charge me WAY more to fix my van than it was even worth! Ryan and Mitchell and their team of mechanics fixed my van in less than two days and for a FRACTION of what Royal was wanting to charge me! Please go see Ryan at ATS where they do way more than work on tires! This place is getting all my automotive business moving forward!!

My 25 (y/o) stepson dropped his Nissan Altima off at Automotive Tires Service (in Harahan) to have…read morethe front brakes replaced and change rear brakes if needed. When he picked up his car, he was hit with a $1,250+ bill for replacing brakes and rotors all around. With a $50+ shop fee included. UNBELIEVABLE / ABSURD !! I've done the brakes on this car several times in past and aware of material cost being ~ $300. I went to the shop the next day to discuss. Manager tried telling me that cost have gone up. I'm aware you can buy a rotor online for $45 each while he stated they go for $100. I guess they saw $$$ to be made off of a 25 y/o. Would NEVER use this shop. From what I understand, this shop is under a new owner. NOTE: Theres a BBB plaque in office but I was unable to find this business on the BBB website.

2011 Volvo Timing Belt Replaced it, pulley and water pump …read more Great quality of work and price was great . I belong to a Volvo page on Facebook and others have paid twice as much. Some a bit cheaper but not reputable shops. I'll use them again

Extremely disappointing experience. My vehicle has been at this shop for over a month, and the…read morebiggest issue has been the lack of thoroughness, urgency, and communication. I was initially given my vehicle back before the full problem was identified, only to have to return it because a major repair was still needed. Since then, there have been additional delays simply because communications weren't being checked or acted on, leaving necessary repairs sitting untouched. I should not have to constantly follow up or physically come to the shop just to make sure someone is checking messages and moving my repair forward. Meanwhile, I'm continuing to incur additional transportation and rental expenses because of these delays. Customers should not have to manage the repair shop themselves to get their vehicle properly fixed. I would not recommend this shop based on my experience.

My auto mechanic referred me to Star Auto Service because I was having an electrical issue that was…read moredraining my battery and he could not locate the issue. He told me, "Star will find it. Trust me." I called at that moment and spoke to Frank. I explained my issue and Frank told me to bring my car. I arrived and the team checked my car in and told me they'd call when they'd diagnosed the issue and had a repair estimate. Folks, they literally had to nearly dismantle my car while tracing the battery drain. I held my breath for the famous "this was more than we expected. The price increase will be ______ thousand." That call never came. Only a call to tell me the diagnosis, another call when the part arrived, and a call to tell me the vehicle was ready for pick up. They even accepted payment over the phone, and left the car where I could pick it up after I arrived from my flight later that evening. I hope I never have another issue like this, but if I do, Star is where I'm going! Thanks Frank and the entire Star team!!

I seaux wanted to love these guys, and I still love them but am very disappointed with the service…read moreI received! Lord Help Me, I hate to report my experience, but it is what it is and hopefully this will may help some other person out. I was sent by a very trusted source, for a used car I had just bought with the suv chugging on an overpass. These guys are about as close to family as you can get and that's why I trusted them with my life, as well as my horse! 1st visit, truck stayed in their care for a week before they got around to looking at it. Then another few days to actually do the work. Not sure, if this is normal business??? ‍I was highly disgruntled, but chalked it up to a very busy, great mechanic shop! Seaux, I grumbled under my breath, and didn't bother to share my thoughts. I thought I was getting the Friends & Family treatment! Well the joke was on me! When I drove for Uber, I'd give my friends or family a nice discount to show my love for them, seaux I had hoped for a little extra care. This was Not exactly what I received here. Tho, I did purchase a new battery and they installed it free, I felt like I had gotten some special treatment. Tho, my bill came to $750 and I'm still unsure what that covered as vehicle ran the same after visit. The horse didnt make it back to the house because after making a pit stop, the truck refused to start. I was totally baffled, to say the least. Seaux, I called in and was told I had to have it towed back to shop. They found the battery cables werent properly connected. Seaux therefore: You guessed it, I got stuck using 1/5 Allstate Roadside Service events. I'm now wanting to learn automechanics myself to prevent such a nightmare! Cause if you cant trust such a trusted shop who is to be trusted? I was never offered reimbursement for the tow and I would think that would have been common courtesy or the very least they could do since their mechanic was at fault. Did they think I was made of money??? I was told by others that they shoulda paid for the tow not me. I don't understand, and can't quite get it! The first visit cost me $750ish for whatever & a new battery, with no maintenance charge to put in the new battery. Oh course, I was warned not to get any work done but, I felt the need to peck away at the long list, that me informed me should be fixed, seaux I picked a cheaper item. I do know, though I felt a little better for having it looked at, it really didn't act any different, afterwards! Mechanic mentioned it was probably bad gas, that it should self correct after I ran it abit and put new gas in it. A couple months later the battery dies and fortunately I was sitting in my driveway. Luckily it was within the 90 day warranty period. I get it towed in & they recharged battery for quite a long time and put their stamp of approval on it. Once again, I get it home and it won't start. I was told to get it towed back to shop seaux they can get to the bottom of it. I asked why they didn't replace battery instead of merely charging it and was told if machine deems battery good, they couldn't or wouldn't replace it? Well, imho it must be bad if it doesn't last more than 3 months! Sure enough I get it home and she wont start again. I could only laugh to laugh to keep from crying. I believe this time I was told she was ready,seaux I took a Lyft to geaux get her, and oppsie, they discovered she wasn't quite ready . I sat there for another few hours. Re-charging a new battery, only 2 1/2 months old??? Geaux figure! Not much later, i get the hot engine on dash, so i take it for oil change thinking it must be out of oil. I really would have thought all fluids should have been checked when seviced but, what do I know about cars & mechanics??? Seaux, the horse begins to overheat and was told to bring it in, they'd take a look. I had already gone thru almost 2 gallons of coolant. After 1st overheating, I had oil change. I believed that Walmart would check fluids/ coolant??? I guess not. They say it's not something they do. Coolant reservoir found empty. Seaux, I skip across the street to gas station for coolant. I have this sweet man- librarian fill the reservoir with coolant (after checking Google) and off we geaux. Of course, i keep a close eye on the meters quite religiously! I pulled over twice heading to Metairie as gauge neared boiling point. Sat for 10/15 mins seemed to be fine seaux away we geaux! It was the weekend and all mechanic shops were closed. Even with coolant full, it overheats, tho, I quickly pull over and allow for engine to cool. After checking coolant level, it seems to be fine. Couple days later that reservoir is empty. Contacted shop, sure enough they say, once again bring it in, they'll get to the bottom of it, lmao! I surely believe & took them at their word. I state my upset they tell me to chill in seaux many words. Seaux, I try to keep my cool!

We called at 7:30am with an emergency and had our car back running and in our possession at 5pm…read more Everyone I spoke with was really kind and they took the time to explain to me what was going on with the car, what would need to be done, and the price. My tires were looking a little rough, so I was offered tire replacement and rotation on top of the fix and oil change I'd requested. I want to add that I was not pressured at all to accept this. And, when I agreed, all three spur of the moment services were completed in a single day while Mark's had a shop full of other vehicles. The prices for the parts/repair, oil change, and tires/rotation were all really fair and I was pleasantly surprised by the entire experience. All of the mechanics were respectful and easy to talk to. By the way, I found this garage through Yelp and once again I was not let down by the community.

The transmission mounts on my care were worn out completely. I took it in to Mark's in the morning,…read moreand he had it fixed up by the afternoon. It was a good amount of work at a very fair price. When I picked it up, hold me about work that it would probably be good to have done in the future, but he didn't include it in the quote or the work because he knew it was a good chunk of change and was not a pressing issue (not as pressing as my original repair), preferring to tell me in person, which I very much appreciated. Will be going back again.