I brought my Vehicle in on Monday for an AC service, and added on a strut replacement. A couple of…read moredays later I had a battery issue and Ray went above and beyond to take care of me with a fair price with my unexpected battery problem. Very thankful for him and the entire team.

Extremely disappointing experience. My vehicle has been at this shop for over a month, and the…read morebiggest issue has been the lack of thoroughness, urgency, and communication. I was initially given my vehicle back before the full problem was identified, only to have to return it because a major repair was still needed. Since then, there have been additional delays simply because communications weren't being checked or acted on, leaving necessary repairs sitting untouched. I should not have to constantly follow up or physically come to the shop just to make sure someone is checking messages and moving my repair forward. Meanwhile, I'm continuing to incur additional transportation and rental expenses because of these delays. Customers should not have to manage the repair shop themselves to get their vehicle properly fixed. I would not recommend this shop based on my experience.

I recently became a car owner after more than a decade without one. Combining that with the fact…read morethat I'd never owned a car while living in New Orleans, I was a bit nervous when trying to find somewhere to look at the older truck that I now own. I received referrals from two separate people for this shop. I brought the truck in early this morning due to an issue with my A/C. By noon, they had called to let me know what the issue was and that the truck was ready for pickup. The price was right and I'm more than satisfied with their overall work. I'd definitely recommend GR to folks looking for a reliable auto shop in New Orleans!

Excellent customer service, extremely knowledgeable with vehicles and fast turnaround!…read more I couldn't be more impressed. I brought my Jeep in for a blend door actuator repair. Their mechanics had it done in a few hours and it works flawlessly. I brought one of my Jeeps to them about seven years ago and they remembered me and still had me in their system. I'm impressed again! Highly recommend GR Automotive!

These folks are like dealing with a family member. Most places make you feel like you are bothering…read morethem and rush you out the door. Darren and Sue couldn't have been more nice. Darren knocked out the estimate and Sue was cordial the entire time. I got my appointment and, like a dummy, I brought my vehicle in a week early. Darren said leave it that they might get to it between the other cars. I got it back and the body work looked great. You can't even tell where the damage was done. And the vehicle was washed. I couldn't be happier with the service. If you need body work done on your vehicle, this is the place. Hopefully, I won't need their service again but I won't hesitate to return if needed. Thanks for the great work!

So a car ran a stop sign... wait, no, she said she stopped at the stop sign and I wasn't there so…read moreshe zoomed out and ran into me... who knew my car had the power to materialize out of thin air? And while it was minor accident... no injuries, my airbag didn't deploy, her child was in car seat, thank goodness. My poor car had a jacked bumper, hood, quarter panel & light kit. So I limped home and called my insurance and this location was one of the recommended State Farm body shops. OK. I saw that Harry was a fan and one of my car-guy coworkers likes them too. Sold. Communication was excellent. I dropped my car over the weekend so called them Monday morning. They explained the insurance estimate process to me. And everything went smoothly. Seriously, I emailed them with questions and they answered promptly... I can't even get that sort of response time from other offices, much less a mechanic. The car was ready when they told me and they washed and vacuumed it so it looks great!

I have to give a huge shout out to Mr. George and Mrs. Julia. I had to have a new clutch and master…read morecylinder put in my Camaro. They constantly communicated and kept me up to date on their every move. Fast service. Best service I think I've ever had. Very reasonable price. I would recommend their service to anyone!!!

I called Sunday and asked if I could come in the following morning for an oil change. The shop…read moreopens at 8am; however, the door was not open to the shop until shortly after 8:31am. I had been calling periodically to see when the shop would be open, and was given vague information like "the guy is on his way. 10 minutes." I ended up calling back several times to ensure someone was indeed coming. Once the man arrived to open the shop, he informed me the technician that was to do the oil changes would be there in 15-20 minutes after me waiting 30+ minutes after opening store hours. At no point was I told there would not be a technician on site when the doors were finally opened. There was no offer of a discount or any way to make it right. My first and last experience with this shop. Very disappointed.

Gotta give a shoutout to ATS on the S curve! I had my van towed there from Royal Honda where they…read morewanted to charge me WAY more to fix my van than it was even worth! Ryan and Mitchell and their team of mechanics fixed my van in less than two days and for a FRACTION of what Royal was wanting to charge me! Please go see Ryan at ATS where they do way more than work on tires! This place is getting all my automotive business moving forward!!

Drove by 1pm Monday, saw sign saying "oil change - no waiting today". Stopped in and was told to…read morecome back in an hour. Went back 2:15pm and was told 30 min wait then 1 hour for service. I agreed to wait. I said you might want to take down that no waiting for oil change sign. He replied it was above his pay grade. Geez. Exactly 90 min later I pay and go to leave but my air conditioner was making a humming sound. I go back in and the same guy comes out to listen. Says oh its probably debris in the interior cabin filter or fan blower, we looked at it and it did have debris in the filter. Just drive it around it will go away. WTF? I said oh no, get someone out here now. The filter is just 18 months old, if there were leaves shouldnt they have shaken it out? And it wasnt making noise when I brought it in. They drove it back into the bay, cleaned it out and returned it to me. The manager, a female, spoke to me apologizing. I hope she adresses these issues. Apparently they are under new ownership in the past 3 months. Then I get home and get a text with their recommendations. 1 was that the under carriage splash guard was missing screws. Recommended replacing. Again WTF? Could you have told me and we could have addressed it? Biggest concern is that the splash guard was newly replaced early 2025. The only service I have had was an oil change here in late 2025. Why wasnt it mentioned then? Did they not rescrew them all back after the service? My last oil change there was $79, today was $96. Frustated that I have to look for a new service garage now

This is the place you want to take your car to get it repaired. They have put a new catalytic…read moreconverter on my car; repaired my radiator; de-carbonized my engine; fixed my brakes; repaired a broken motor mount; replaced my ignition coils, and fixed my cv axle. Not in that order. New Orleans is hard on vehicles, but they've kept my 2016 Toyota corolla running all these years. In their shop is a sign that reads "Quality work at an affordable price." That is what you get. One of the best things about them is how they traige your vehicle; they tease out what needs to be done today from what can wait, and they tell you how long it can wait. Because they ate so good and affordable, they are very busy; so you will HAVE to make an appointment.

I've been going to this mechanic for 30 years they don't try to rip you off they give you a…read morereasonable price and a guarantee and I've never had to bring my automobile back again for repair that they previous I know I'm going to get a fair price and as a woman I'm not going to be ripped off like I was before Icame here

Keith and Shirley are fantastic and have been in business for many years. They really take care of…read moretheir customers. I'm driving back to California and wanted to get a check up to make sure my car is in good shape for it. No appointments needed as its first come first serve. If you're in a time crunch like me, I would recommend coming here. In less than 3 hours, they called me back letting me know my results. I ended up getting a conventional oil change, that comes eith battery check and air in tires. There is a 60 dollar but if you get service done, it's incorporated in the price. All in all I spent $87. If you're local or like me, I highly recommend coming here for thorough service and hospitality

I was misquoted at Best Chevrolet for a repair they wanted $1,400 so I called Keith's and was…read morequoted $750. I dropped the car off the next morning and explained the situation. They walked me through exactly what they'd do and even called to let me know they needed a $9 gasket. That level of honesty, even for such a small amount, really impressed me. My car was ready that same afternoon, and when I picked it up they even showed me the old part to prove the repair was done. Outstanding customer service and incredibly honest people Keith's has definitely earned my business.

Highly recommend this business. As a busy mom of 3 little kids I honestly don't have time to think…read moreabout car maintenance or service. Thankfully the employees are always available and helpful to schedule service for my 2 cars.

I was on New Orleans, LA for spring break with my daughter and her family when in route I had car…read moretrouble. My son-in-law did a search and found Complete Automotive Repair and Service near the hotel we were staying. Even though Julie and her staff did not have an available appointment for me, she took the time out to look a my SUV. And even after servicing it she even called to see if we made it safely home. I would recommend CARS service to anyone in that area and I am forever grateful and thankful to Julie and her staff.