Auto Tech Team, Thank you! I came in with my vehicle and a…read morelaundry list of items from a diagnostic at the dealership. Not only did Auto Tech take the time to do a second diagnostic to ensure what services were needed versus what services were not, they explained every single piece to me and whether or not they would fix the part for their own vehicle. This is the first big repair my car has needed, with a huge price tag, and their price compared to the dealership or another local business was unbeatable. Stephanie at the front desk is so kind and friendly, and Jason (I believe was his name) was very patient while I asked questions. 10/10 would suggest anyone to come here.

My new home town mechanic. Had my car towed in overnight. They diagnosed my problem and had me back…read moreon the road the following day. Price was reasonable. This was not my first time with using their service. Thanks again for the huge assist!

Please note, if I could submit zero stars, I would. We had been going to Patrick for years,…read moretrusting him with two of our cars. At first, we thought Patrick was an amazing mechanic that really helped people. As time went out, we felt taken advantage of. A car would go to him multiple times for the same issue, without resolving it. We would receive a call that our car was ready, pull up to find we owed thousands of dollars. Several times I would have to ask for a quote before any work was performed, with that request being completely ignored most of the time. Our relationship finally ended after paying Patrick to fix an issue, we had to pay him and tow the car away to another mechanic due to his faulty fix. His wife has called to yell at me while I was sitting in Napa trying to figure out how to get a warranty part (that PNR had to replace) to another mechanic. I finally had to tell them to quit harassing us. We filed a complaint with Maryland's Consumer Protection division, complete with photos, text records, phone records, and quotes. PNR's response to this complaint was to call us liars, denying the validity of their text messages in the photographs. I'm saddened to see a relationship, which we thought was amazing, end in such turmoil. While I wish I could support a family run local business, I'm deeply disappointed by the immoral, unethical, unprofessional actions of Patrick and his wife Renee. (Red flags should have popped up when they were down to one mechanic in the shop.) PNR is a very small town mechanic, filled with some town drama and turmoil, unable to maintain a professional front. We intend to proceed in taking them to small claims court, and will update this review when we do. PNR is a fantastic place to take your car for everyday repairs (brakes, tires, etc.) but you will be robbing yourself if you take it there for any complex diagnosis. Stick with a reputable mechanic.

They were very fast and efficient...especially for me being a female I didn't feel uncomfortable or…read moreweird, as some will feel elsewhere. Everyone there was very polite and friendly. I'll definitely recommend them!!!

If you like your vehicle and or not getting hustled DONT go here. Don't something on my vehicle and…read moretried to say it came in like that and said something was wrong on my truck that wasn't I know because I took it somewhere else for another opinion.

Brian has been a good friend for many years, he represents an industry that has flaws but he is…read morehonest and will only fix what is truly broken At great fair prices. He's always there in a pinch and answers the phone. Thanks Brian

Sometimes you meet someone that restores your faith that there are good honest thoughtful people…read morewho run a local family business and it is like a light bulb being turned on . My 87 old father in law lives alone and has two vehicles that he attempts to get his air conditioning fixed and each one seems to be broken when the temp soars. So I reached out to Off The Grid Garage who happens to know my father in law and the customer service experience could not have been better from start to finish. Most people in the area know me or my brothers and I would recommend these auto mechanics 365 days a week as they treated us so personal and professionally like we were family. You won't be disappointed if you try their services and their location on Snow Hill road near the Board of Elections makes it a convenient trip Thanks Bryan and Mike the owners for helping my father in law . Anyone can feel free to contact me about your first class business .

I have had several cars fixed at this shop. Melvin Avila is a terrific mechanic, he has diagnosed…read moreand fixed several cars for me, he does great work and the price is very reasonable. I highly recommend this shop!

went for an inspection, needed to fix some light's & windshield wipers. called back for a re…read moreinspection, no answer i called a few days later, kept getting an older guy that kept telling me to call at different times or the next day, two weeks went by with the same thing. i use the car to get to & from work, on my paperwork the stamp said "30 days OR 1,000 miles, 25$ re inspection" they finally said they would take me i gave the lady my information she gave me the mechanics personal number. he said that since it's over 1,000 miles that it would be a full inspection. i called the lady back & told her i needed to schedule a regular inspection & she said that they are currently closed & aren't doing new inspections. very unprofessional.

No appointment required...perfect for me. Ken (owner) and his son are nice, easy to work with and…read moredo a great job. I believe in keeping the "local" and supporting local entrepreneurs. Similar repairs would have been a lot more at the dealer.

If you have a foreign car, this is the place to go for repairs. Charles and his staff have done a…read moregreat job on our Nissan Murano and Land Rover Discovery. Very quick service, great coffee, and they won't gouge you in the wallet like so many dealerships do. Great customer service by Katelyn in the office. Would HIGHLY recommend!

A locally owned business that I have always found to be trustworthy and thorough in there Work…read more They serviced a 2001 BMW Z3 I had and kept it in top condition. They also service a Mercedes-Benz that we drive. They are honest and friendly.

Hands down if you want a mechanic who's honest and fair then Rishi and Developed automotive is the…read moreplace to go I've been taken my two vehicles to Developed for 2 years now and have been pleased with the services and price every time so much I've recommended them to all my family and friends and as you know a good mechanic shop is hard to find so when I found Developed Auto I haven't taken any of my cars anywhere else and that's saying a lot. From the easy going owner to all the shop guys you know your being taken care of at Developed Auto.

Called on Thursday to get my thermostat replaced had a new one by Friday night plus an oil change…read more I feel as thought they went out of their way to help! No more Walmart oil changes for me!

Great service. Will be honest on what is needed and will not nickel and dime…read more Xxxxcccccc Xxxxx Xxxxxxxxx Xxxcxxxcxxccccx Xxxxcccccxxxc xxxxxxx xxxxxxx xxxxxx xxxxxx xxxxcccccc xxxxxxxx

There was a time, probably about 5 or 6 years ago, when the customer service at Pen Total Car Care…read morewas unmatched. I mean, multiple times I would bring in my car with an issue and they were honest and helpful. one time- they even refused to take money since they didn't think there was anything wrong with my car. Then, a year ago, my husband took his car in and it was like a completely different place! Didn't fix the issue with the car and didn't particularly care to make it right. I'm wondering if there's been a change in management or ownership because the experience was like night and day.

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.