Please note, if I could submit zero stars, I would. We had been going to Patrick for years,…read moretrusting him with two of our cars. At first, we thought Patrick was an amazing mechanic that really helped people. As time went out, we felt taken advantage of. A car would go to him multiple times for the same issue, without resolving it. We would receive a call that our car was ready, pull up to find we owed thousands of dollars. Several times I would have to ask for a quote before any work was performed, with that request being completely ignored most of the time. Our relationship finally ended after paying Patrick to fix an issue, we had to pay him and tow the car away to another mechanic due to his faulty fix. His wife has called to yell at me while I was sitting in Napa trying to figure out how to get a warranty part (that PNR had to replace) to another mechanic. I finally had to tell them to quit harassing us. We filed a complaint with Maryland's Consumer Protection division, complete with photos, text records, phone records, and quotes. PNR's response to this complaint was to call us liars, denying the validity of their text messages in the photographs. I'm saddened to see a relationship, which we thought was amazing, end in such turmoil. While I wish I could support a family run local business, I'm deeply disappointed by the immoral, unethical, unprofessional actions of Patrick and his wife Renee. (Red flags should have popped up when they were down to one mechanic in the shop.) PNR is a very small town mechanic, filled with some town drama and turmoil, unable to maintain a professional front. We intend to proceed in taking them to small claims court, and will update this review when we do. PNR is a fantastic place to take your car for everyday repairs (brakes, tires, etc.) but you will be robbing yourself if you take it there for any complex diagnosis. Stick with a reputable mechanic.

If you like your vehicle and or not getting hustled DONT go here. Don't something on my vehicle and…read moretried to say it came in like that and said something was wrong on my truck that wasn't I know because I took it somewhere else for another opinion.

This is a family owned business where the son, Dan, wanted to do a Facebook Marketplace transaction…read moreat with me. We agreed to the transaction and I indicated I would stop by that same day to pick the item up. Dan then asked me if I would wait until the next day to pick it up. I agreed. Later on, eight hours later, Dan sends me a message telling me he sold the item out from under me. This guy had no shame that he had specifically told me, and I quote: "Ok thank you for the fast response, I will put this on hold for you." He DID NOT!!! He then tried a bait and switch with an item more inferior to our agreed transaction. Also more expensive in comparison. I would never do business with this family business knowing how they handle transactions.

Brian has been a good friend for many years, he represents an industry that has flaws but he is…read morehonest and will only fix what is truly broken At great fair prices. He's always there in a pinch and answers the phone. Thanks Brian

Sometimes you meet someone that restores your faith that there are good honest thoughtful people…read morewho run a local family business and it is like a light bulb being turned on . My 87 old father in law lives alone and has two vehicles that he attempts to get his air conditioning fixed and each one seems to be broken when the temp soars. So I reached out to Off The Grid Garage who happens to know my father in law and the customer service experience could not have been better from start to finish. Most people in the area know me or my brothers and I would recommend these auto mechanics 365 days a week as they treated us so personal and professionally like we were family. You won't be disappointed if you try their services and their location on Snow Hill road near the Board of Elections makes it a convenient trip Thanks Bryan and Mike the owners for helping my father in law . Anyone can feel free to contact me about your first class business .

I have had several cars fixed at this shop. Melvin Avila is a terrific mechanic, he has diagnosed…read moreand fixed several cars for me, he does great work and the price is very reasonable. I highly recommend this shop!

went for an inspection, needed to fix some light's & windshield wipers. called back for a re…read moreinspection, no answer i called a few days later, kept getting an older guy that kept telling me to call at different times or the next day, two weeks went by with the same thing. i use the car to get to & from work, on my paperwork the stamp said "30 days OR 1,000 miles, 25$ re inspection" they finally said they would take me i gave the lady my information she gave me the mechanics personal number. he said that since it's over 1,000 miles that it would be a full inspection. i called the lady back & told her i needed to schedule a regular inspection & she said that they are currently closed & aren't doing new inspections. very unprofessional.

No appointment required...perfect for me. Ken (owner) and his son are nice, easy to work with and…read moredo a great job. I believe in keeping the "local" and supporting local entrepreneurs. Similar repairs would have been a lot more at the dealer.

A locally owned business that I have always found to be trustworthy and thorough in there Work…read more They serviced a 2001 BMW Z3 I had and kept it in top condition. They also service a Mercedes-Benz that we drive. They are honest and friendly.

They care and offer great quality service! The value cannot be matched. I highly recommend!read more

Called on Thursday to get my thermostat replaced had a new one by Friday night plus an oil change…read more I feel as thought they went out of their way to help! No more Walmart oil changes for me!

HANDS-DOWN the best automotive shop in the area!…read more If you've got a Volkswagen, you already know the struggle... most shops can't work on them, and the ones that can usually charge double (if not triple). But Developed Automotive? Rishi is a miracle worker. I brought my VW in expecting a long wait and a huge bill -- instead, he serviced my car IN ONE DAY and charged me literally half the price of every other estimate I got. Half. The. Price. Rishi is the kind of business owner you want to support: ‍‍ A true family man Incredibly kind Honest, transparent, and FAST Actually knows what he's doing (especially with VWs!) If you're tired of being overcharged or overlooked, go to Developed Automotive. I can't say this loud enough: this shop deserves to go viral. Local gem. Fair pricing. Exceptional service. Thank you, Rishi -- you've got a customer for life!

I came in to get advice on installing a license plate mount. They were non-judgmental, friendly,…read moreand helpful. I will definitely be coming here again!

update. Both the manager and owner were kind enough to respond quickly to my complaint and made…read moreoffers to reschedule my inspection the next day. I was unable to accept their offer(s), but i do appreciate them making contact and apologizing for the delay, and their attempt at making it right. For that reason I have increased their review rating. It is obvious that they do care about the customers who visit their business.

I had work done last week on my Hyundai Tucson. John and his team did a very good replacing the…read moresignal light assembly on my rear bumper. Many thanks.

My read bumper needed reattached and my airbags parts needed adjusted and mr don got mike to get…read moreeverything right and it has stayed fixed. I am local and like to trade there because they are a 3rd generation business whose prices and service keeps them very competitive. Their intake manager, Mr don, knows cars and insurances for decades and has always treated me right, I totally recommend their service five star.

Tristan is the most helpful, most professional and the most courteous gentleman I have ever had to…read moredeal with during a crisis. He not only helped me get my car started due to a dead battery (which is only a year old), but he took the time to explain the most likely cause and how I could buy something called a "battery tender" to maybe prevent this from happening again in the near future. He even helped me locate my warranty info. (I guess he could tell I was frazzled.) Customer service like that is hard to find these days. People helping people is so nice. Thank you Tristan!

Great service and friendly employees that are always so helpful best place around to get an oil…read morechange!