They are the nicest rental car employees ever! I've used them twice in 6 weeks. Both times were…read moreperfect transactions with them, the employees, and the cars. Will use again & again!

My company rental car came from this location and the customer service was outstanding. I…read moreaccidentally forgot my driver's license (duh on my part) when picking up my rental. I had walked to this location since it's just a few miles away but wasn't looking forward to walking back home and then coming back again lol. Without hesitation, one of their staff members offered to drive me the few miles in the rental to my house to pick up my license so I wouldn't have to come back again. I really appreciated the extra step he took, especially since it was completely an error on my part, not theirs. Safety measures for covid included us both being masked, my sitting in the rear of the vehicle, and his wearing disposable gloves to drive (and they leave an individually wrapped disinfecting wipe inside as well). Great service and a convenient location!

My car stopped working in a company garage - terrible service - rear trunk refused to open…read more Terrible terrible terrible. Phone system even worse! No customer service options to select.

So we booked a minivan with Avis because it was the best price we could find. We get there and…read morethey tell us that they are still transporting the care from ILLINOIS. It got there 10 minutes after our scheduled pick up time. When the minivan got there is still needed to be cleaned so it was an additional 30 minutes. Finally we get the car but they didn't even fill it up with gas so we had to go and fill it up when we were already supposed to be leaving for our trip. The car was supposedly cleaned but it didn't look like it. The cup holders were dirty and the side door compartments as well. The care also did not smell good. It took them forever to get the minivan to us and we were the only people there. Very disappointed in Avis.

Lady had door locked when location was said to be open. Horrible attitude when she finally opened…read morethe door. Rude while talking about reservation confirmation. It was such an unpleasant experience that I canceled my reservation while in the office. Due to her unprofessionalism and lack of customer service skills, I was forced to go through another company at the last minute and spend more money due to my new last minute reservation. I would not recommend this location to anyone if that employee is still employed there. Worst customer service experience ever.

Friendly and accommodating service by Pauline! Make sure you go to the location you rented from -…read moremy error.

Terrible customer service here. Go to any other location. Aren't willing to help or adjust any…read morereservations, told me to rebook or change myself.

I rented from Andrea at this location & she is second to none! Very professional & I don't think…read morethe process took longer than a minute. She is exceptional & I wish I had friends that kind. Haha. Thank you again!!!

My son used this location as recommended by aaa. His car was in the shop and he needed a rental for…read morea couple of weeks. They allowed him to make the reservation online, but when he showed up to pickup the rental, they said he needed to have someone over the age of 25 use a credit card for the reservation. The agent was extremely rude and used profanity in front of my 80 year old mother who happened to be dropping my son off for the car. She reluctantly agreed to put it on her card. When he called to extend the reservation for week 2, and give them my information and payment details, they took it over the phone and said we did not need to come in for any paperwork. When we did return the car, three days early, corporate called my mother and claimed it had never been returned and charged her a late fee. We're still fighting it with corporate. I can't recommended them based on lack of civility and communication.

Car smelled of smoke very bad. They wouldn't switch it out and hung on me twice. I bought cleaning…read moresupplies and cleaned it myself. Renting a car isnt cheap and there are many choices, dont go with a company that doesn't care about its product

Loooooooooooooooooooooo, slooooooooooooooow lines with horrible customer service. Stood in line…read moretoday, watched someone up and quit their job, people rented cars and were given the wrong keys, and 2 catty women behind the counter who argued with people in line. After 60 minutes and no progress was made, my spouse took the shuttle back to the airport (while I stood patiently in line at Budget trying to rent a cat that I had reserved), and he caught another shuttle to Alamo, where they had him in a car in less than 3 minutes. This Budget site is a joke. All the while that the line in the lobby continued to grow, the far girl at the desk was loudly talking about how when she gets off in an hour and just didn't care. Do yourselves a favor folks. Go to Alamo. This place is a disgruntled hot mess with no customer service in site.

Hard pass. Slow and inefficient. Well over 20 people waiting in line. Avoid this mess at all costs.read more

I made a reservation in advance. I was late to pickup the car by a little over an hour since a…read morework call came up. When I arrived they did not have a car since I did not call to confirm my reservation, which I have never had to do. They did call but none of the voicemails said that they had an issue with the reservation. When I asked to see where the policy is stated this it could not be provided. I also asked where I could leave a review since they are always so willing to take good feedback when returning a vehicle. Reed Goodin the manager could not provide me anywhere to leave the feedback other than yelp.

The Page Enterprise in St. Louis Missouri and at the St. Louis air port are liars and are very rude…read moreand when calling customer service a person not able to speak English very well got upset when I asked to speak to Another person that I could understand better or that could understand me. Not being disrespectful. Was hung up on. Called and asked for a return call by management 4 different times to Report all of the issues I had had over a month's time while in a rental vehicle and was never called. I would give enterprise a 0 star rating. Very poor

I am a native St. Louisan. I remember when Enterprise was Executive Leasing, founded in the…read morebasement of Lindbergh Cadillac. Jack Taylor had a vision: first to lease cars to the wealthy, then to start his daily rental business. With the help of Charlie Reis at GMAC, Now Enterprise Leasing slowly expanded the daily rental business. He first put them near dealerships, then near bodyshops. Over time, they became ubiquitous across the nation. The last iteration is Enterprise Leasing at the Airports. What sets Enterprise Leasing apart from other companies is its focus on taking care of the customer. One big difference is that you are escorted out to the area, where you can pick out your car. After that, the escort goes over the car and answers any questions you might have. This company is still privately owned by the Taylor Family. Andy Taylor is now the head of the company.

The weekend staff was amazingly nice and very accommodating! They was very busy but were…read moreon-the-ball.