The owner is very good at communication when he needs to collect payment from you. At no other time was he able to communicate effectively with us or his contracted workers. We paid $30,000 out of a total $40,000 project to renovate our attic into a primary bedroom suite within less than two months of the project beginning. However, the project remained only about a third complete after 10 months when we requested to end the contract.
After we elected to end the project, Giulio, the owner, did not respond but had his lawyer contact us requesting for us to determine the amount of money that he owed us due to not completing the work within the scope of the $30,000 we had paid. We requested an amount based off of quotes from other contractors to finish the project and based off of a clause he wrote into our contract where he would pay us $100 per diem for completing the project after January 31, 2026. He sent us a very rude and angry email response and deleted our contracts after we responded to his lawyer.
He once again ignored any attempt at communication after this until we posted reviews explaining what has happened. Since then, we worked with his lawyer for two months to write up an agreement that required the removal of the reviews and a BBB complaint in order to be reimbursed $12,000. However, we all later found out that BBB complaints are not possible to remove.
At this point, both the owner and his lawyer have ceased all communication with us and refuse to pay us any money that we have been owed on not one but two legal contracts. We were also advised by the BBB to contact the Michigan Attorney General due to possible infringement on the FTC Consumer Review Fairness Act and have done so.
I also strongly advise that anyone considering Transparent Construction for their projects look into court filings against the owner. Maybe some people have had good experiences with him, but I would frankly advise anyone to not risk having the experience that we had where our home has been in disarray for 13 months and where we will likely never receive reimbursement. read more