I came in for lab results. I would assume it should only take about 30 minutes to give them to me…read more My appointment was at 2:30 pm. I was called back by 2:45 pm. I was finally seen an hour later, 3:45 pm. My provider was and has been very patient and thorough, however, after results and any questions I had I finally left at 4:00 pm. As much as I liked this practice I do not recommend it. They do advise of a 24 hour cancellation or there will be a charge and reschedule. I would, also, imagine my time is just as valuable as the office's and the providers. Right?! I'm, also, well aware that my phone call was being listened to while I waited in the room (I got a call asking about how much longer because we had plans). As soon as I complained to my partner and hung up, my provider walked in. I'm thinking of consulting an attorney just to know my rights as a patient and consumer. I want to know if I can charge for my time since the appointment wasn't honored in a timely manner. I suggest you do your homework and look for a provider that has good reviews and little to no negative feedback. Again, this is not my first visit here and ALL my visits have been lengthy.

If I could give 0 stars I would literally went for a shot never had a problem before with the lady…read morethat takes care of me if Im in a rush I tell her my info and she gives it to me but this time I got helped by a blonde young girl told her what I do with the other lady and she refuses to do it then my bp doesn't take which is a known issue with me and they proceeds to get mad at me for telling her never mind it's going to take to long and says seriously lady! Like are you kidding me? You're there to be a nurse to show compassion and you treat someone like that terrible girl can't believe they hire people like that who aren't understanding. Terrible service

WE LOVE DR, SAAVEDRA the only problem is that he doesn't…read moretake Medicare and we can't afford the visit cost.

I have been going to Dr. Saavedra for 20 years! The staff is always friendly and caring! Dr…read more Saavedra is very caring and compassionate about your health, he takes the time to explain things in detail and is an amazing doctor!

I have been a patient of Dr. Natalie Bornstein at Physicians Healthcare for over 15 years. PHA has…read morealways provided me caring, courteous, and professional medical services. I especially like their walk-in clinic for illnesses which don't require a doctor's services and can be handled by a Nurse Practitioner. Their hours are very convenient and I have rarely had to wait very long to be seen. I look forward to receiving services from PHA for many more years.

Dr. Benjamin Gonzalez and his staff are outstanding!…read more It is absolutely necessary to take care of your health needs, and to stay on top of yearly checkups, and when you're not feeling well. They do take walk-ins, but appointments are recommended. Ms. Jessica Hinson is one of Dr. Gonzalez's PA's, and she is amazing! She listens, and takes her time. I never feel that she is in a hurry to get to the next patient. When blood work is needed, it is convenient because they have a lab on the premises, you don't have to arrange to have it done elsewhere. They also can do EKG's if necessary. My entire family has all their health-care needs taken care of at Family Medical Associates!

I have been a patient of Family Medicine for more than 32 years. During that time, I received…read moreoutstanding care from Dr. Gonzalez Sr. and Dr. Rojero. They knew their patients, listened to concerns, and provided prompt, efficient service both in person and over the phone. Unfortunately, the level of care and service I have experienced recently has declined significantly. On multiple occasions, I have spent 15-20 minutes on hold after being told, "I will be right with you," only to continue waiting with no resolution. For a patient who is ill and seeking medical assistance, this is both frustrating and unacceptable. More concerning is the quality of care I received during my most recent illness. I was seen by a nurse practitioner who was unfamiliar with my medical history and appeared to dismiss my concerns when I failed to improve after taking a Z-Pak and benzonatate. Throughout the years, I have repeatedly explained that benzonatate has never been effective for me. I am asthmatic and have a history of developing bronchitis and pneumonia, making respiratory illnesses particularly serious. Eight days after my appointment, my condition had worsened considerably. My lungs became so congested that I struggled to breathe despite using my nebulizer. My coughing fits intensified, causing headaches, shortness of breath, and significant discomfort. That day, I called the office three separate times seeking assistance and possibly stronger medication. Each call involved the same lengthy hold times, only to be told that someone would see whether the nurse practitioner would respond. No meaningful assistance was provided. Out of frustration, I submitted refill requests through Walgreens for my cough syrup and the Z-Pak. The following day, I called again and was informed that the nurse practitioner recommended an over-the-counter cough medication. Frankly, I found that response unbelievable. If the prescribed treatment had already failed, and I had been seen only days earlier with worsening symptoms, recommending an over-the-counter medication seemed dismissive and completely disconnected from my condition. Not surprisingly, the refill requests submitted through Walgreens were denied. At this point, I feel as though I do not matter, not even as a patient number. I should not have to repeatedly chase medical attention when I am clearly ill and struggling to breathe. Whether the practice is overwhelmed with patients or facing other challenges, the treatment and service I have received are unacceptable. I pay for medical care and expect a reasonable level of responsiveness and attention. Even if the services were provided free of charge, patients deserve to be treated with dignity, concern, and professionalism. The care I have received during this illness has fallen far short of that standard. I hope this feedback is taken seriously and used to improve both patient service and patient care moving forward. Hilda

Amazing lady! She is kind and listens to her patients. The office staff are professional and they…read morealways have a smile for you. I would recommend her to everyone here in Cruces that needed a new Dr.

Dr. Patricia Lopez-Po and staff (Victor, Tury, & Alejandra) are always on time, compassionate,…read moreempathetic, easy to talk to and relate exceptionally well. Hands-down the most effective and efficient doctor visits I've had with Dr. Lopez and her friendly staff. I look forward to my visits, always leave feeling so much better in every way. Do yourself a favor, visit Modern MD and meet the most awesome people. Love them!!

The best clinic here in Socorro. Staff is nice they treat you with respect and care. Wait times are…read morenot long. During my appointment all questions where responded and doctor made me feel confortable. La mejor clinica en la area de socorro!!!

Love it! I was in and out in no time and the staff is very…read morefriendly. The provider can treat anyone from age 5 and up

Front office staff is horrible and rude! You will wait 5-6…read morehrs to be seen. This is not an exaggeration. Dr has good personality but what brings this clinic down is the whole staff, how they prioritize walk-ins over appointments, and their personalities. I have changed Drs since.

I love this clinic! The first appointment I had here they took really good care of my son. I would…read morerecommend this family clinic to anyone!