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Transmission Physician

3.0 (2 reviews)
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Services - Transmission Physician

Auto maintenance

Auto fluids and filters maintenance

Auto repairs

3 More Services

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Transmission Physician Photos

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4 years ago

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Auburn Auto Services - Front of the repair facility

Auburn Auto Services

(39 reviews)

Quality auto shop! Had a very honest and genuine experience here. Ty is super knowledgeable and…read morecommunicates efficiently. Her customer service is amazing! I felt like they had my best interest at heart and gave me the right perspective regarding my aging vehicle. I've been to other shops who just try to slap a bandaid on issues just for additional ones to rise up. 10/10 recommend!

Terrible service and complete denial of responsibility. I will never come back here and do not…read morerecommend this shop to anyone. On May 20th, we brought our Ford Transit-250 to this shop due to a coolant leak. During the repair process, they raised the price four times: first about $1,100, then $1,800, then $2,400, and finally charged us $3,084.52. We were able to pick up the vehicle only on May 23rd, but it immediately broke down just a few minutes later. The shop was closed for three days and only performed diagnostics on May 27th. After that, there were disputes, complete denial of any responsibility, and refusal to cover the damages. They then tried to charge us an additional $4,651.70 for a transmission replacement, claiming this was a new issue unrelated to their work. We were only able to retrieve the vehicle on May 29th, and today, June 2nd, we are finally starting the real repairs at another shop. During all this time, our business has been incurring losses due to the vehicle downtime. An independent evaluation confirmed that the exhaust manifold bolts were left loose during their repair, causing significant exhaust leaks and possible thread damage. The report also found oil leaks from both valve cover gaskets, transmission failure, and the "Check Engine" light on - all of which appeared immediately after their repair. I have sent an official demand letter to the shop requesting compensation for the damages. If my demands are not met, I will file a lawsuit and will definitely obtain compensation. In court, I will seek a much higher amount, including business losses, legal costs, and compensation for moral damages. This shop not only failed to fix the problem but also wasted almost two weeks of our time, caused business losses, and is trying to avoid responsibility. Don't waste your time and money here.

Firestone Complete Auto Care

Firestone Complete Auto Care

(109 reviews)

First off: I bought those Lifetime Alignment for both my trucks. I hear that when you bring in your…read morecar for that service they don't even do a proper alignment and just try to sell you other services. 1. I recently got new tires and worked on my truck's suspension so I made an appointment @8am. I show up early 7:45 pm and checked in gave them keys everything, my truck doesn't get driven until 8:30. 45mins of waiting... why even make appointments. 2. When I request appointment, I specifically only said truck alignment. When I arrived they tried to sell me a "multi point inspection" for $10 which I denied and said I already changed my brake pads and rotate my tires and not need it. After my alignment, the guy still shows me a list of things I need (spark plugs, air filter, fuel system cleaning) which I happen to replace myself not too long ago.... I'm like why? I told you I didn't need you to inspect other things just give me what I came in for. They are just "fishing" for service. 3. When I arrived I told them I got new tires and worked on my truck's suspension, steering wheel when dead center, truck drives to right. After I left still same thing, problem was not addressed. They spend 8:30am-9am not fixing what I came in for.. but checking to see if they can sell me other things. 0 stars if I can.

Lanee, Thank you for your professionalism and heartfelt…read morecustomer service when I called in to get an estimate for an oil change. It's always nice to get that information beforehand. More so, it was a treat to get that coupon offer! Thank you so much. Also, keep up the great work with customers who walk in and call. Working with people who are experiencing car problems can be a challenge, but you handled them with noteworthy composure. Shawn, I appreciate your patience and customer-centered approach in walking me through the vehicle inspection. I truly hope you'll reconsider offering classes for the general public--there's a real need for more education around basic car maintenance. To the Crew Behind the Scenes, Thank you for working in the scorching heat with such positivity and integrity. Your dedication and professionalism do not go unnoticed! We're grateful for your patience and commitment to excellence. Keep up the great work!

Transmission Physician - transmissionrepair - Updated May 2026

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