No. Just no. 100% markup on parts makes them even more expensive than the dealership. Don't EVER go…read morehere. Nice waiting room. Nice bible in the waiting room. prepare to be fleeced.

Excellent customer service. Above and beyond very informative and caring…read more Also great value

My experience with Honest-1 (Brandon T.)Auto Care was great. As a transplant from Michigan, after…read more6yrs I've finally found a repair shop I can trust here in Georgia.

The staff at Honest-1 Auto Care are professional and helpful. This was the second time they have…read moreassisted me with auto repair services. Each time they did a quality job with a quick turnaround time. I would definitely recommend. Thank you!

Very dissatisfied with the customer service here. Went in for an oil change. The technician, Kyana,…read morehad such an attitude. I had questions and she looked overall annoyed and kept rolling her eyes. The interaction was unpleasant enough for me to leave and take my business elsewhere.

they had an issue with my payment, and I had to return 2 weeks later to resolve it. when I did,…read morethey wouldn't take my coupon, even though it was still valid. Not only did I loss time, I lost money compared to going to an alternative. would not recommend or be returning.

This is second review of this business. This time around I got :…read moreMain drive belt replaced Tension kit replaced 2 new tires Rotors and pads in the front New brake pads rear Tire pressure sensor replaced Oil change A few days after I noticed that my tire was once again low on air. I assumed that the wrong sensor was replaced, and I was wrong. I had a nail in the opposite tire ! Kevoy , an awesome and super friendly technician helped me out and I was back on the road in less than 25 minutes.

Horrible customer service for my elderly father. Will not be going back. Manager is not helpfulread more

Bad customer service. Went in to repair two front shocks on my vehicle and was called a day later…read moresaying my cv axle was cracked when I had lifted the car up myself a few days prior and saw it was not. Then was charged a large fee to repair it. Basically, they damaged my cv axle while repairing the front shocks and charged me money to fix it. Was able to confirm this after going to a different mechanic. Would not reccomend.

They price gouge you . Talk down on you with terrible customer service. And then in the end your…read morecar still not repaired correctly. They say well you purchased bad cars. Over $8000 later I need a parent to take my car to Mercedes dealership to repair it correctly

Just had repairs done here and pleasantly surprised. Brandon is the new manager and if you had a…read morepoor experience like I did last year (late 2024), then give the new team a chance. I was impressed and no one told me to write this. Definitely a good experience this time and hope Brandon stays. Thanks.

I drove into Pepboys when an attendant at a car wash told me a drape covering my engine needed…read moreimmediate attention. An employee looked it over and tacked it up for me. This was very reassuring and the employees couldn't have been more helpful. Chris Irwin

This was the WORSE service experience…read more We checked in at 7:25p and checked checked out at 8:27 with no cars in the bays. It took over an hour with no other cars in the bays. We needed to replace 2 tires. I spoke with the service mgr at 8p asking why the tires are just being replaced. Kevin Story asked me if I wanted "fast or safe." Iris tried to assist me in determining the delay, but Kevin Story made it real difficult with his attitude. You NEVER want to hear from a tire company saying do you want safety or fast work. I witnessed the techs not wearing eye protection and no gloves. Kevin said the delay was that a person was on break. Not sure why as a manager you send someone o break at closing. There was grease on our steering wheel and no cover for the seats which means that they sat on our clothes seats with their dirty and greasy uniform. Kevin said one hour for two tire changes and an wheel alignment is consistent with standards. I told hom I didn't ask for an alignment, then he said we didn't do an alignment at that point I was confused. This tire store is near our house and that's the reason for the visit.

Sharronda is such a joy! Helpful, professional, and delightful. Great service! We got exactly what…read morewe needed. Would definitely recommend.

I had a good experience here with the manager and his team pertaining to the purchase of a new set…read moreof 20 inch/255 Tires for my Land Rover. They had a promotion of buy 3, get 1 free but all stores seemed to be out of stock towards the end of the promotion. This store worked with me and we set up a delivery date a month later and they honored their promotion. The tires were installed promptly and I left satisfied.

if you have a Lyft rental vehicle, do not come to this location matter of fact if you have a…read morevehicle at all, do not come to this location specifically when it comes to Lyft, they are very lazy like AT THIS POINT FIND ANOTHER PROFESSION they don't want to do the work and there's always an excuse as to why they cannot and as far as time goes, it always takes way longer than it should. There have been times before where I've been here for at least 2 to 3 hours doing an oil change, which should only take at least an hour if that avoid this place at all cost especially if you rent through Lyft...we are clearly lower priority to them and their customer service is ass. 0/10 IF I COULD GIVE 0 STARS I CERTAINLY WOULD UGH IT'S JUST A HEADACHE COMING HERE IT REALLY DOESN'T MATTER WHETHER THEY ARE OPEN ON SUNDAYS OR NOT THE SERVICE IS SHITTY EITHER WAY I RECOMMEND GOING TO 633 RUSSELL RD in Lawrencville they are way better. They are honest with you and and they just have a great team there who actually acts like they want to help you. MANAGEMENT AT SUGARHILL NEEDS TO BE RE-EVALUATED PRONTO !!!!

This family run small business is excellent. They do everything, big and small, for new cars and…read moreolder vehicles. Went in to get my 2008 Rav checked before I drove it back to CA, not only did they give it the complete once over, and consulted with my mechanic at home, all for free. Please use these guys (father and son)! They are fantastic!

This is a top notch mechanic shop. We have been dealing with them for over 20 years. They will…read moretell you what your issues are and give you a fair price without pressuring you. They will actually test drive your car, so there is no guessing based on some pre published schedule.

I came by to have my brakes checked because I was sure that I needed a new set of brake pads. They…read morelooked at brakes and actually told me that I could wait another 5,000 miles before doing the service. Who doesn't want that kind of great service with honest mechanics. I will definitely be back!!!

Took my care in for (what I thought was) a potential engine issue. It ended up being something…read moreminor, but I appreciate them for being honest about what was actually going on. Very kind, professional folks at J&L. They aren't looking to take advantage of you like other companies are.