I cannot give enough stars for United PT!! Seriously AWESOME!…read more From the superb customer service from the front desk to the professionalism of their therapists. I went today for my initial consultation and was so pleased! This is not the first PT I have had to have but this will be the last and only place I go from now on!! Aggressively helping me heal without causing damage or pain, making me feel comfortable being there and encouraging me to get better, all with great bedside manner and a caring touch! Thank you UPT!!!

I wish I did not have to do this, because the therapist was excellent…read more Unfortunately, the desk and booking person needs some serious customer service training. What brought on this review is the same issue for a second time, and absolute zero customer service for second time. Basically in a nut shell, as stated for the second time in less than 5 months, I was referred to United PT, and they did not bother to contact me or set up an appointment for me. They acknowledge receiving the referrals, but just do not bother calling the patient. Then when I call or initiate the contacta month later, they tell me I need to contact the VA to get authorization. Which according to my Doctor, is BS. I was referred to them by my doctor, and if they are having an issue getting authorization they should be contacting my doctor, not telling the patient to figure the issue out. as I have stated this is the second time in 5 months my treatment has been delayed and effected by a lazy medical booker. I even asked them, so you want me to call the VA to get authorization, do you have a number for me to call "No", this seems like something your supposed to do ?? "Nope" . Obviously I will not return to this nightmare. Therapists are top notch, but the office personnel are in need of some serious customer service training.

They are extremely accommodating. I showed up with referral paperwork and expressed how much pain I…read morewas in. Luckily they had just one open slot and as soon as I finished my new patient forms I was seen. Usually this never happens so I'm lucky to have gotten in the same day to be evaluated. Jeff was very helpful and gentle. He asked all the right questions, because I could not explain the pain I was having on my own. I was given information and exercises to do at home to help myself recover. I'm very pleased with my first visit and am looking forward to a pain free future. I think I'll get that here.

I started here last week, this was my first time doing physical therapy and it really helped bring…read moresome relief to the pain I'd been experiencing. My physical therapist Erin listened to my concerns and was able to further explain some of the issues I have been dealing with. She manipulated a few spots and recommended some exercises to help address the others. This is also one of the few offices that says to show up 15 min early, you actually need to do it. Because there is so much paperwork. I look forward to future visits.

I could not pick a better physical therarpy than Reger Physcial Therapy everyone was very…read moreprolite,professional and made me fill part of the family there. And my physcial therapist Scott and his fill in Nicole was straight to the point about what I needed to do for the injured body parts and what I needed too keep doing and stay painlass and health. I have so much gratitude for everyone there. Love you all!!! Tony Eldridge

I went from hopeless and in pain to pain free in about 3 months...the atmosphere was jovial,…read morefriendly and professional. Cortland was very knowledgeable, compassionate and patient. I honestly looked forward to going and was sad when it was time to leave. I felt welcomed and cared for. I am recommending them to my friends and family. Thank you to the team at Regrr.

Their billing practices are woefully inadequate. They cannot figure out how to provide the basic…read moreminimum amount of information to receive reimbursement for an HSA or FSA account. They never provide a description of services offered and maintain you have to wait for the bills to clear your insurance first. It's maddening and time consuming for patients as it requires follow up and sometimes significant delays for reimbursement. It is beyond me that an invoice can't or doesn't allow the opportunity to include a description of services rendered. For example, was it a PT appointment, a purchase for stretchy bands, massage, etc. Ugh! The providers are skilled but the Admin side with Rev Cycle needs serious attention.

VERY VERY disappointing neighborhood business. Would NOT recommend. Booked 5 weeks post-surgical…read morep/t. Ride canceled one day (I couldn't drive due to surgery) and I scrambled to re/book. Was told $50 cancellation fee. I wasn't booking a hair or mail appt. I would have walked if I could. I canceled all my appointments and looking for a new P/T. All they care about is money.

AK F&O was recommended by another doctor and friend and we were extremely pleased with the…read moreinformative care received! We weren't able to get in to see the surgeon for a consult as quickly as we would have liked, but seeing his PA Jennifer was absolutely the next best thing! Intake was prompt, on sight x-rays and fully informed on what is most likely to come over the next several months! So far so good!

In this last year my husband and I have had a hip replacement and a full knee replacement. Both of…read moreour experiences were positive. We were treated with respect, compassion and our concerns were addressed in a way that helped ease our apprehension. I believe the attention we received aided in our recovery. My hip is like new. I've experienced no complications and have no complaints. At the end of January my husband will have finished PT. The way he walks is dramatically different. We want to acknowledge Dr Prevost and his assistant, Andrew Lamm for their professionalism, kindness and abilities. We would highly recommend them as caretakers in demanding surgery and recovery. David and Sandra H.

It took some time to find the right place for physical therapy, but this place is a game changer! I…read moredrove 1 hour into Anchorage every time I had an appointment to come see Joy because it was worth it. We worked on so much more than just TMJ to really bring balance and restoration to the whole body. Joy, was an integral part of the team I worked with for a year to bring me to a better place after a dental injury. The techniques I have been given have even helped me breathe better and she got me into the right shoes my body needed. Who would have ever known?! Thank you , Joy!

I was a patient at The Physical Therapy place in November and December of last year when I was…read morereferred by my general practitioner for short term physical therapy on what was tentatively diagnosed as a torn meniscus. The Physical Therapy Place came highly recommended and luckily was in network for my insurance so I called to make an appointment. Located in an office building at the corner of 42nd and Laurel in the medical / university district, my first appointment involved arriving early and filling out the necessary background paperwork. I then met with Corina Carlson, PT, DPT who gave me my strength and flexibility assessment and discussed my medical background with me. Given I had been dealing with other health issues for the year prior, let's just say there were quite a few limitations. And my strength was next to nil. That didn't dissuade Corina however. We spent part of the 45 minute session working through 3 different exercises at the end of which I was given printouts and shown how to adapt them to home use as needed. Of course each session came with "homework." Which I diligently did almost every evening. We decided on a course of coming in once a week over a period of two months at which time everything would be reassessed. However often due to my work schedule some of those weekly schedules turned into bi-weekly. Which Corina would gently tease me about. Corina has a great personality and was very easy to work with. It was obvious from our first meeting she has her patients best interest at heart. The office is rather small and only consists of 2-3 physical therapists. But the office staff was friendly and insurance was billed promptly. Appointments were fairly easy to make. All in all this was my first bout of physical therapy and I was released for home care at the end of December when my knee started to show improvement. In the event I ever need PT again, I would definitely return to The Physical Therapy Place. And would whole heartedly recommend it to others.

I had a very positive experience in Denali PT's work hardening program. Everyone in the clinic was…read morevery supportive, from the PTs themselves to the techs, massage therapist, front desk and billing department, and also the other participants in the program. My function and strength improved quite a bit, but what I really appreciate most is the renewed sense of resiliency and agency over my own outcomes, and what feels like genuine optimism that I can continue improving from here.

Best training spot around! The trainers are awesome, the facility is clean, and the workouts are…read moresuper effective. I've had a great experience and highly recommend them to anyone!