I'm always here keeping updates on flights to California, USA, destination LAX. Don't let all the…read moreother travel agents and shops fool you and rip you off. This is the cheapest place to get a flight to the USA by far. The staff are very helpful, and they will offer to not just book a flight, but search for accommodation, and cool muscle cars to hire to pick up from the airport over there. You can't miss this place on Gordon street. They advertise on the window as they are proud to show off how miles better than the competitors they really are. I used them loads, and never been let down.

It's quite a large but inviting travel agents, I really liked how each section was decorated. The…read morewoman we spoke to (name escapes me) was very informative and helpful in helping us choose a package that suited our needs. My only negative would be that they asked for a phone number and sometimes the reps can be borderline pushy, still nice..but calling everyday is a bit pushy.

This is an unusually large travel agents. it has a cafe in it which is different! i have always…read morefound the staff to be pleasant and helpful.

Ian and I decided to do a last minute holiday and Ian had been searching the net on the Thomas Cook…read morewebsite and he suggested Lanzarote again, which I happily agree with. We wanted to see if it would be cheaper or not to book online or through the travel agent. We'd already booked through the agent two years previously and were absolutely delighted with our holiday hence us going back. Ian had noted all costs to compare with what the agent would calculate. It pretty much matched and they gave us a small discount as we choose to come in. Bonus! The holiday did unfortunately cost us a bit more than we hoped and this mostly due to flying from Manchester as there was no flights from Glasgow, which we already knew from checking the website. The staff are always friendly with great banter. There's just something about booking a holiday with someone who knows what they're doing. Yes it maybe works out cheaper sometimes doing it yourself online but when you're forking out a bit of money I like to make sure I'm doing it right. You also get a small discount on exchanging your money too. It feels you can get it all sorted all under one roof and feel it's all in hand so you can concentrate on the big pack. It was again a fantastic holiday and would use Thomas Cook again.

I popped in here today on my way home from a lunch date with the boyfriend. We're planning a bit…read moreof a getaway for his birthday and I wanted to get some ideas of costs and such for the time we want to be away. Not having ever used this sort of service before, I wasn't sure what to expect, but I was kinda hoping to get a little bit more help than I actually did. When I walked in, there was a massive queue for travel money and a handful of service associates either helping people, answering phone calls, or waiting for people to come in with questions, like moi. I was flagged down and asked to come over to discuss travel plans with her. Having already researched a ton of stuff at home with the boyfriend, I thought Thomas Cook had some special portal where they got all their special travel deals from. My boyfriend and his mates went away earlier this year and were able to get some crackin' deals from Thomas Cook. I wouldn't have such luck. The service associate proceeded to open up google and basically do the same search for flights that I did. After realising she wasn't going to be able to get me a good deal because apparently there are no direct flights where I want to go, she proceeded in trying to get me to change my destination all together and then suggested a coach trip which would be two times the length of the current trip we want to take. Even though I specifically told her I was just shopping around for deals and would be taking any information gathered home to chat it over with the boyfriend, she was really interested in me booking something right then and there. Nah. Anyway, I told her thanks anyway, but none of the info she gave me was anything more than what I was finding in the comfort of my own home on my own PC. She was polite enough and said to go home, speak to the boyfriend and come back and see her when we decided what to do. OK, sure.

We decided to book our next holiday via Virgin since our travel agent booked us on a Virgin flight…read morelast year but nothing else was booked via Virgin, leaving us feeling a bit short changed. The Virgin Holidays store in Glasgow (within Debenhams) is small but the staff know what they are doing and will assist with anything that you need for your holiday in order to make your time away as special as possible, maybe even some Virgin exclusives. The store is always clean and I've never had to wait to be served, unlike other big name high street travel agents. You will pay more with Virgin, but I'd rather pay more and get a better experience than pay less and loose out on something on the few days holiday that we look forward to, and plan for, for so long. We've been paying up our holiday every month, the staff have always dealt with the payments without any issues and it's great to see a confirmation e-mail coming through as well as being able to see the remaining balance on line. So overall, great customer experience, great product, sometimes exclusives but expensive compared to other high street travel agents

After trying to book a trip to LA through a "travel price comparison" website, but with far too…read moremany options (I just want the cheapest flight that didn't take 3 days to get there!), I decided to head to STA to ask their advice. Well, the guy behind the desk was amazing! He literally asked me when and where I wanted to go, typed something into his computer, then literally seconds later, *PING!* he said "right, I can book you onto this flight, for this price, whatdayathink?" Wow. Quick and painless, I can tell you that, so I booked there and then. No fuss, no panic, no annoying questions (or popups). Thank you STA - I might even send you a postcard.

I've had a few experiences with STA travel over the years but none of which have involved actually…read morebooking a flight or holiday. No, I use them for travel insurance as it is has the cheapest rates going! Their 99p a day option covers the majority of your possessions (except sunglasses - do we lose them more than other things?) and the service is always brilliant. I have however nipped in to use their holiday planning brochures which are brilliant if your looking for a holiday in a quite little places yet to be touched by masses of tourists! I'm planning a holiday to NYC this summer and the rates here are second to none if you hold a matric card. New York for 279 quid! A serious bargain as a cheap flight outwith student travel is aroud 330. And with San Fran being only 369 its also worth a visit to the west coast of the north american continent! Round the world flights are also offered from 689 pounds with a flight from every major continient and a select flight within each one as well! Definitely the place to stop by if you're planning a trip with your pals or heading solo. You won't find cheaper!

The staff in Trailfinders seem to make it their life ambition to find you the best deals on…read moreflights/holidays that they possibly can. They're so friendly and enthusiastic - after explaining my needs, I fully expected the guy to say "ohmyword that sounds fantastic - mind if I come with you?!". Almost slightly scary. I used Trailfinders at the beginning of the year to help organise a holiday - I gave them dates, a list of possible locations, and my (tiny) budget, and they came up trumps with a bargainous trip, £50 below my initial budget. Needless to say, when I eventually went on said trip, we had a fantastic time, the flights worked out well, and the hotel was non-too shabby. Fantastic.

Trailfinders caters to both the student market and those looking for long haul flights. Not that…read morethey ignore other holidaymakers, but they seem to specialise in long haul flights, and have none of the stuffy, formal air of many travel agents. They are more than willing to seek out alternatives to the package approach, have access to plenty of options and know their destinations. I prefer to use Trailfinders, when I am not on the Internet looking for planet-destroying cheap flights, as I get the sense that they know their travel.

I've used Cruise Direct several times, most recently for a Caribbean Cruise for my wife and I. It…read morewas a painless procedure and Cruise Direct were cheaper than all the other websites I tried. Not 10 minutes on their site and we were all booked up. (Poorer too) Only a few days later all the bumpf came in the post and we were happy. The Cruise was perfect. I would recommend Cruise Direct to your grandmother.

We went to the Edinburgh Tattoo with Caledonia Travel in August 2023. Stayed in the, 3 star,…read moreBrittania Hotel, which was dreadful and should not even be rated a 1 star! We waited 1.5 hours to get checked in, others waited longer. When we eventually got to our room it was disgusting; filthy windows; stained and un-hoovered carpets; dirty sink/bath; no hook to hang wet towels, curtain coming off the rail and very poor decor. The view from the room was of the reception roof which had empty cans, used vapes and other litter strewn around. Slept on top of the bed due to the uncleanliness of the room. The lounge/bar area was unpleasant and poorly furnished. We were informed the bar closed at 11pm despite it being a Friday during the Edinburgh Festival. The dining room was dull and set out like a canteen. Meals were self- service so food trays had to be carried from the lounge to dining area causing some difficulty for people with mobility difficulties. The choice of food was very basic and unappetising. Desserts were also left on a counter, uncovered for 2 hours, before meal time. We ate out in Edinburgh including breakfast the following day, which was an added expense but at least it was fresh and appetising. Caledonia Travel must have been aware of the poor online reviews for the Brittania Hotel yet continued to use it for overnight trips to the Edinburgh Tattoo. Coaches cannot park directly outside the Brittania Hotel! We witnessed people struggling to climb the hill to the coach due to mobility issues and breathing difficulties. It's a disgrace. I've done trips with Caledonia Travel before but will NEVER use them or recommend them again.

Caledonian Travel failed to provide the side trip to Liverpool during an excursion to The Grand…read moreNational festival in April. They offered a totally inadequate £20 to appease me.

God I hate being dependent on people. Particularly people I don't know…read more Even more with people who are getting paid to sit behind a counter to work for a large organisation with branches all over the world and CEOs who frankly couldn't care less that you are relying on them to do a good job handling the most important decision you will make in your life. There are times when such dependency is unavoidable. Like purchasing a mortgage. Or plastic surgery. Or, in my case, a once in lifetime trip around the world. There were so many decisions to be made on issues I was clueless about. Like whether or not to start my trip in China or Japan or which is best; travelling by bus or train round the USA. Thankfully I was served by a man in this branch of STA who knew exactly what he was talking about and so much more. He guided me in the right direction every step of the way, with such enthusiasm you would think he was planning his own trip. In times like that, all you can do is take a leap of faith. Thankfully, I got lucky and, thanks to STA's help, had the trip of a lifetime.

STA Travel has some out of this world deals, but you have got to keep your eyes peeled because they…read morewill get snapped up if they are red hot. My friend got a deal for a round the world plane ticket with STA for £750!! and this went from glasgow, to Dubai to Miami, to Thailand, to Australia, etc. Well worth the money!! For holidays though, like the package kind, I wouldn't go here, they are good for flights and cheap ones! Maybe try Travelzoo for holidays of alsorts.

I can't remember the last time I actually used a high street travel agent, there seems so few of…read morethem these days as most folk book online. However, we had need of a more customised holiday trip than just a standard return flight as we want to got to New Zealand and then spend a few days in Sydney on the way back; so as we were passing and purely on a whim, we went in here to see what they could offer. As it turns out, they specialise in Oz & NZ flights and Craig, the assistant manager, was super helpful and advised us on several different options. We went home with a brochure and made a list of things we wanted to include, then (having made an appointment) we went back in to meet Craig again. After immediately saving us nearly £1000 by going with a different airline (via Gatwick, my least favourite airport, but hey ho), Craig immediately got on the phone whilst we went and did a bit of shopping. Twenty minutes later, he had put together the whole itinerary, including hotels, car hire, ferries, flights - the lot! It's probably the most expensive holiday we've ever booked, and I don't know how much more or less it would have cost had we tried to sort everything out ourselves; but I really don't care! The time it saved, and the ease at which Craig put this complete package together made it entirely worthwhile, as all we need to do now (apart from paying the balance of course!) is turn up at the airport, secure in the knowledge that every detail of the trip is taken care of.

Don't let the shabby exterior put you off. This is a lovely, cosy shop which is well-established…read moreand has been here for years. Indeed, it seemingly has great contacts around the world. The only reason, I say seemingly is because; despite having superb advice and spending hours pouring over their deals and then regurgitating them to a selection of family and friends, I have never actually booked a holiday here. Shameful, I know but money rules the world, not love unfortunately. Otherwise, I'd have been globe trotting with the help of these lovely people for some time. Therefore, if you have the finances then please go and see what Flight Centre can offer you. It's cheap, cheerful and a great place to be. The only better holiday place is being actually on holiday.