We have never taken care of a pool before and recently purchased a home with a pool. We needed a…read morepool service and met with several companies. Craig's price was competitive. We chose him because of his responsiveness & great communication. We are going into our 2nd month with the pool and we are thankful we went with Saddleback. The prior pool guy actually charged more and was using the wrong chemicals to maintain the pool. The prior pool guy actually broke the pool heater because of this and it was only 5 years old. Thank God we did not keep him. We have run into several other hiccups along the way (noticed in the first weeks of moving in) and Craig's team usually comes the same day to assess the issues.

Craig and his staff are awesome. The are honest and trustworthy. Everyone that comes has been…read morefriendly and professional.

Quality pool service. They've been servicing me for a few years and do a great job. They've pool…read morelooks great and they helped get it back running after storms and equipment failure.

Poor communicator, Came to the property, Gave me an estimate, Never responded from that point on..read more

Okay this man deserves like... 10 stars out of 5 because WOW…read more I don't say this lightly--my pool was gross. Like... questionable life forms, not inviting, absolutely not getting in that water and now?? It's literally crystal clear, sparkling, and 100% swimmable again. The transformation is actually insane. Aside from the results, he is super professional, shows up when he says he will, and communication is on point (which honestly is half the battle these days). No chasing, no guessing, just gets it DONE. And the pricing?? More than fair. I feel like I'm getting way more value than what I'm paying, which never happens anymore. If you've been putting off pool service, or you're not happy with who you're using--this is your sign. Just switch. Save yourself the headache and let someone who actually knows what they're doing take care of it. Highly, highly recommend AMG Pool & Spa Cleaning. My only regret is not calling him sooner.

Anthony provides monthly service as well as general upkeep to my in-gound pool. He is professional,…read moreprompt, and communicates well. I am very satisfied and would highly recommend his service to anyone.

We have had the pleasure of hiring Adam for 6 years. He is great. Professional, punctual and…read moreknowledgeablable. He also goes above and beyond to make sure we have a clean, safe pool and hot tub for our family. I highly recommend. He also loves our dogs which is a huge bonus

If I could give minus 1000 stars, I would…read more I am writing this so other homeowners are aware. This is my experience with CLEAN CHOICE POOL & SPA, and these are the facts. During routine pool service at my home, their employee opened my main water valve - that was closed for a good reason - without my permission while I had stepped away to Home Depot to buy a shower cartridge. When I returned, water was pouring into my garage. My home flooded from the top level down. One week before Christmas, EVERY room was water damaged and had to be demolished. When it happened, the employee called the owner on speakerphone and said he had made a "huge mistake," explaining what he had done. The owner responded, "Do not tell this to the lady," not realizing he was on speakerphone. That alone says it all. Instead of coming to assess the damage, he claimed that he was out of town and that he could not recall the name of his insurance carrier. From that moment on, they never showed up, neither the owner BOB, neither his son ADAM. I was left alone dealing with the consequences. What followed were more than 4 months of construction, two years of stress, a $5,000 deductible loss, and additional out-of-pocket expenses. Because I had to file through my own insurance, my homeowners policy was not renewed. In California, if you have a single water claim -- regardless of fault -- it is extremely difficult to obtain new coverage. To this day, I have been unable to secure a house insurance, and my mortgage has increased by $600 per month due to this lack of coverage. This experience has had serious financial and personal consequences for me. I have been fooled by their fake smiles and I regret it every day. Now you know and it is up to you to decide who you want to give your business to.

Jacob from Nordic Pools is an outstanding business owner who truly takes pride in his work and…read morecares about his clients. I've worked with several pool service companies over the years, and Jacob is easily one of the best. He and his team consistently take great care of both our pool and us as customers. On top of that, his pricing is very competitive, which makes the level of service even more impressive. I highly recommend Jacob and Nordic Pools for any of your pool or spa needs. This isn't a paid endorsement--just a real customer who genuinely appreciates great customer service.

Nordic Pool and Spa has been servicing my pool for the last 5 years or so. I cannot recommend Jacob…read moreand his guys more. They let you know when they are on their way to your house and then send a report and photos of what they did while they were there and pictures to prove that they did what they said they did. Even when it's dumping rain they show up if it's the day they are supposed to service my pool. I never have to wonder if they came while I was gone or not because I get an email with photos and a report. Jacob does a great job of communicating and texting if I ever need anything. Before Jacob I tried to do my pool myself and I just ended up with algae and frustration. Since hiring Nordic Pool and Spa I haven't been to a pool supply place once and my pool is always sparkling clean. I can't say enough good things about Nordic Pool and Spa.

I had an experience that was uncommon these days but in an extremely positive way…read more When I called for an appointment my call was returned very quickly and a time was set, later in the day I received a text updating me on the appointment time. He arrived on time and quickly diagnosed my electrical issues with my jacuzzi J435 spa. I now have a reliable jacuzzi technician who I can trust who is reliable and trustworthy

After trial and error, Sam with patience was able to deduce my spa leak. Appreciate the time and…read moreeffort, Sam!

Consumer Beware - Absolutely Horrible Experience…read more If I could give zero stars, I would. Hiring this pool company was one of the worst decisions I've ever made. Not only did they completely neglect proper maintenance, but they actually managed to turn my pool green with algae--yes, green, like a swamp. It was crystal clear before they touched it. Their customer service is equally atrocious. Calls and messages were ignored, and when I finally got a response, it was dismissive and unprofessional. No accountability, no apology, and certainly no urgency to fix the mess they created. They acted like it was no big deal, while my pool was literally unusable. This company is the definition of negligence and incompetence. Do yourself a favor--stay far, far away. There are plenty of other companies out there who actually know what they're doing and treat customers with respect. Learn from my mistake.

Great pool service and they always do a great job in cleaning our pool. Darwin is also easy to talk…read moreto and we had a pump issue and he replaced our pump right away and gave me 3 different options before we decided which one to go with. I would recommend Darwin to anyone in the OC area

Had Anthony come out to check out a saltwater pool - we had thought there was an issue with the…read moreequipment that we wanted to repair. Anthony took a look and turns out - there wasn't anything wrong with the equipment actually. Anthony is very knowledgeable, friendly and honest. Will be recommending him for everyone who needs pool service and repair in south county!

Beware !!!Unprofessional -Anthony canceled my service the day before it was supposed to occur due…read moreto the fact that yelp sent him a second request for a quote for a full service as opposed to just filter cleaning. Definitely find a more reputable pool service!!!!!

I highly recommend Chance and Flow State Pool Service. I have been with Flow State for over a year…read morenow and am very glad that I moved to Flow State. I found Chance from Yelp after my previous pool company began providing inconsistent service. Chance provides great communication and service. Moreover, once Chance began servicing my pool, I realized that the previous pool company was cutting corners on service and product. Once Flow State began servicing, my pool was clearer and the water was softer (salt water) than before. I trust Chance to take great care of my pool - and isn't that what we are all looking for in our vendor partners?

Chance is awesome! I'm a new pool owner and had no idea how to even turn on the equipment for my…read morepool or care for it. Also, I knew the pool heater was broken before I bought the home. Chance to the rescue! I called him 2 days after moving in. He was at my house within 10 minutes and assessed the situation. Showed me how my pool worked and setup a regular weekly maintenance service (reasonable pricing!). In less than a week, he had a repair person out to replace the heater and by a week later he was out and cleaned everything out, including the filter and replaced the filters with shiny new ones. He is friendly, responsive to communications between services, knowledgeable, and reliable.

Matt does great work. His prices are fair. They do quality work he is local to me in point pleasant…read moreRobert sammarco

**CUSTOMER BEWARE**…read more I bought a house back in 2021 and Matt's service came with the pool. As far as I knew, everything seemed like it was being maintained properly, and I kept him until Jan 1st 2024. At that point, as a New Year's resolution, I decided that based on the economics (he had called me and told me most of his customers were bumped up to $150 a month back in Oct or Nov), I should just take over handling my pool since I work from home and keep a vacuum plugged in about 99% of the time. He was always very friendly about payment, and extremely affable in general. Never an issue with him *at all*. This is all pretty much still the good part. Long story short, I went and tested my pool. Mind you, he hadn't been there for about a week already and they had always put 2-3 3" tablets in a floater, every single week, all year long. Chlorine demand is a lot less in the winter, but actually testing the water would have told him he didn't need to keep adding so much. When I tested my pool, I found my CYA at 167. Chlorine was 3.4 times max (5.0ppm is max, it was 16.7) Max CYA should ever be is 100, and at that point you should drain either fully or partially and refill with fresh water. When the CYA is that high, chlorine doesn't work as well, to the point that from 30 to 40 ppm CYA, chlorine is 7.8% less effective at killing algae or bacteria. CYA is what comes as "pool conditioner" and it never evaporates or leaves the pool once added. For as high as it was, my only recourse was a full drain, pressure wash, and refill / re-balance. What's worse is that it's included with all of the "stabilized" chlorine products like the 3" tabs I'd watched him put in my pool for over 2 years. On top of it, he charged me for "conditioning" my pool as part of the monthly service, which only made it worse. And it was complete fraud because it only needs that when you do a fresh fill. CYA *NEVER LEAVES YOUR POOL EVEN WHEN THE WATER EVAPORATES*. Matt wasn't the guy who normally worked on my pool. The guy who did never used a test vial to test the pool, he'd just drop a few drops directly into the pool and "look" at it to see. He also never, ever, tested for CYA, but instead just charged me and added it. Also, you can never use tablets in a pool and not have to do that. So any pool guy who uses tablets rather than powder or liquid chlorine is literally screwing up your pool. Then there's the every 3 months charges for filter service. This should mean cracking the filter case open, cleaning it all out, putting back in the specific amount of DE specified by the manufacturer. In my case, I had been charged for it in October, but based on the condition it was likely not done for at least a couple of years, and they would charge me every time he spent 1.5 minutes doing a simple backflush. Then he'd add back DE roughly guessing with no measurements, how much he should add in. Too much DE and it bypasses the filter, making the water cloudy, and this is also why when I drained out the pool the final 1/4" inch was grey DE sludge. The process to properly clean out the filter, and replace the filter o-ring which their's no way he would have gotten the lid back on without replacing it, shows clearly I was charged and the service wasn't performed. **BUYER BEWARE** Also, after the fact, about 2 weeks after I had told him we're gonna try handling it, I ended up texting him with all the crazy stuff I found. Amazingly, the guy who always answered phone calls had not even a single answer. I won't say I completely hate the pool stores. Spare parts and basic chemicals if they price match is pretty good. Free water testing, that's pretty comprehensive and matches my own reagent test results is great. Highly recommend everyone who uses this dude go read up at https://troublefreepool.com/ and stop getting hosed by stores and contractors. I'm not sure Matt's unique in the local industry, but the fact is I can do everything they would do and more with about 5 minutes every couple of days, and maybe 10 minutes on Saturday. Every 3-6 months I might put 30 minutes effort into thoroughly cleaning my filter grids and total cost of chemicals might put me in the $6-800 a year range. With Matt I was running around $2k a year with the upcharges every few months and they did virtually none of the work I was happily paying for, thinking it was well being well maintained. He also indicated he'd been doing my pool for nearly 20 years. What a guy!