Dr. Hayley Nguyen is still the best! She's super thorough and caring. I've never had to wait long…read morefor my visit. She has blood draws in office also so no traveling to another location to get that done. She uses a portal after the visit to communicate results and next steps. I especially like that during her visit with you, she really takes the time to listen. It doesn't feel like she's just wanting to get you in and out to move onto the next. Her notes are super thorough as well! I had a gap in coverage due to being laid off and when I came back in, she just picked right back up where we started. I highly recommend still! She's the best!

Dr. Nguyen is an absolute delight. Her bedside manner is unmatched and she goes out of her way to…read moreunderstand what your needs are and to develop an appropriate treatment plan. As a new patient, I was able to get an appointment next day! As someone who works in the healthcare space, this is virtually unheard of. While her receptionist could use a little more training on customer service and not having a flat affect, the overall experience was fantastic. 10 out of 10, would recommend Dr. Hayley Nguyen.

Clean office, nice service. Small parking lot. Lobby wasn't overly crowded. Came at 2:45…read more They have a pharmacy on location. Walk ins are welcome for testing. No very long wait time. Legacy operate with "my chart" for fast and accurate results and communication. Very clean location. Well organized.

I have received free Prep in many different places in the USA, and it was completely at no cost…read more(FREE) because of my income level. I visited Legacy Community Healthcare in Montrose twice for testing and eligibility (I am currently unemployed with zero income). After testing hiv negative the second time, I went downstairs to the Pharmacy at Legacy to see if I could get my Prep or a starter round of 10 pills. I was stopped at the reception desk and told that they do not do it that way here and I had to pay $20.00 to go into the pharmacy. I said that I did not have it since I have only $18.00 in my bank account . I was told to call Gilead pharmaceuticals myself to make sure everything had went through ok and that I would bereceiving my meds by FedEx or picking them up at a pharmacy near where I live For 2 weeks I have called Gilead myself and they have all of my previous records ,but, have received NO information from Legacy Healthcare in Montrose. Gilead has called Legacy with me on the line for a conference call and we continuously get answering machines to leave contact information and they will get back to us. It is going on one month and neither Gilead or I have received any calls from anyone at Legacy Healthcare in Montrose. However, I did receive a text message from Ambetter insurance billing saying that I owe $64.00+ . WHAT? It's been a month and no one has returned any calls to Gilead Pharmaceuticals or me and I have received absolutely NO Prep, and they want me to pay their bill? Gilead has sent me the enrollment form themselves and reached out again to Legacy HC Montrose and has received NO response. Gilead has recommended that I visit another public health department to start the process all over again.

The quality of care I have received from Dr. Maldonado has been excellent, and I truly appreciate…read morethe attention and professionalism he brings to his patients. Unfortunately, my experience with the front office has been consistently disappointing. The staff has demonstrated a lack of professionalism, poor listening skills, and an unhelpful, at times combative, approach to addressing patient concerns. The level of customer service simply does not reflect the high standard of care that Dr. Maldonado provides. I sincerely hope the practice invests in improving the patient experience at the front desk, as it would better complement the excellent medical care provided by the physician.

Terrible service over the phone. The girl who answered just said hello, no thank you for calling…read moreMidtown family medicine, just rude attitude overall. I called to make my husband who is a lineman oit of pocket at work an appointment and she wouldn't let me do that...she said my husband needs to call. No thanks. Here is a tip, if you are unhappy at your job, go find something that makes you happy. RUDE!

Great doctor and great staff. She always spend time with her patients. She is very knowledgeable.read more

Dr Ehrlich is both extremely smart and extremely kind. What more do you want in a doctor? She gives…read moreyou the time you need, and while you may have to wait a bit for your appointment, I'm wiling to do it because I know the level of care she provides. I have my daughter going to see her now as well. I noticed that some reviews were negative on the staff, but that was some time ago. I've found them to be effective, polite and responsive. I fully recommend Dr Ehrlich!

I have been going to Dr. Kelly O'Brien for about 4 years…read more She is an amazing doctor and I highly recommend her. She begins the visit by listening and answering questions. She never hurries me or makes me feel like she doesn't want to see me. I like the fact that all tests are run in the building, so there is no running all over town for blood work, X Rays and such. Dr. O'Brien is also very positive. She accentuates the good things that I have done to improve my health. This makes me want to try even harder. She is very thorough and very knowledgeable. I am so glad that a friend recommended her to me. She no longer takes new medicare patients. Another huge plus for me is that she is always on time. I have never had to wait more than 5 minutes after my appointment time. The only negative aspect is that you have to pay for parking. This makes me feel like the Group is money hunger. Medical bills are high enough, without having to pay to park.

As they say, it takes one to know one. Since starting medical school in 1981, I have encountered…read morethe spectrum of physicians. Dr. Kelly O'Brien is the quintessential physician's physician.

I came here because I've been scared to see a doctor for a long time due to judgement and what the…read moreoutcome would be. My mom has been seeing Dr. Kuo and swore by him so I decided to go. I was blatantly honest with him about everything I have been feeling. (Not to mention I actually thought his front desk girls were awesome and very welcoming). Waiting for judgement after telling him my poor habits, he could not have been cooler and more caring. He spent a very long time with me discussing options and recommendations. I felt super comfortable, and he acted like I must have been his only patient all day long (knew that wasn't true, waiting room had plenty of people). I recommend him for a caring and patient doc. Thanks Doc Kuo!

Dr. Kuo and his staff always treat me as if I'm family. Check in is very fast and Dr. Kuo takes the…read moretime to listen to all of my concerns and addresses them as if it was his own. I've never visited a doctor who actually took the time to have a conversation with you about different options while also keeping it light hearted enough to chit chat about other interest I had.

So I agree with the reviews on here that Dr. Horsefield is knowledgeable. I don't think that can be…read moreargued. What I don't appreciate is when medical practitioners get offended when you ask questions, or challenge theories when it comes to your own health. It is my body and my life, I think every patient should ask questions and challenge conventional theories. I have a thyroid issue. I am trying to find ways to heal it. I have been seeing Dr. Horsefield for maybe 5 years now, and have noticed passive aggressiveness before... but what I recently experienced is clearly unacceptable. I saw him for my regular annual appointment 3 months ago. My TSH levels were too high, so I got on some thyroid supplements and we retested about 6 weeks later. The results came in and the TSH levels were too low. I have since readjusted my medication and sent him an email politely asking if he could order the bloodwork to retest my levels so I can ensure i am now healthy and found the right balance. His response was callous. I have attached a photo with the passive aggressive response, where he makes it clear that he wont put the test in the system because he doesn't get paid for "answering emails, ordering tests, reviewing tests, communicating test results and maintenance of records" ..... REALLY? Aren't those tasks associated with being a doctor? I would be happy to pay him, for me it isn't about the money at all. In addition, clearly SOMEONE is getting paid when I order these lab tests because I'm charged thousands of dollars for them. All I need though is the bloodwork.... and he doesn't have availability for 2 months!?! I'm extremely disappointed that someone in the healthcare field is so much more concerned about their wallet than their patients health. Also if he wanted to charge me a processing fee that is fine, but his solution is clearly not in my best interest to wait 2 months and potentially do irreversible damage to my body.

I had an appointment for annual physical examination with Dr. Horsfield. I waited in the…read moreexamination room almost an hour. No one came in to check on me. I was frustrated and left. His assistant had the audacity to ask me if I wanted to rescheduled.

Lol now a few days after posting my review the Dr's office says they are terminating their services…read moreto me, w no reason why. They loved my 1st review which was 5 stars in 9/2020. But they don't like the feed back on my 2nd review. That just shows my point, they have no conflict management skills. Just make a better effort to communicate better. And I would have gladly updated once I experienced an improvement. This has never happened to me, but I have already found another PCP and didn't plan on going back. Growth is inevitable, whether they took this opportunity to provide better service in this instance or not. It will happen again to another patient. They can stay comfortable, kicking ppl out that are dissatisfied. But that not how you run an effective business or grow. Whoever is in charge should know this.

Somebody gave me a NASTY cold with a severe nighttime cough. Dr. Manuel made a phone version of a…read morehouse call and sized me up. He prescribed me azythromycin and recommended Robitussin DM and a couple other things. I haven't finished the azythromycin yet, but I was feeling better in only a few days. My mucus switched back from green to clear in no time. I can sleep again. I'm grateful to Dr. Manuel. On my first visit, he spent much more time with me than any other doctor ever has. He got a clear picture of my family's medical history, from which we discussed my possible risks. He followed up with an emailed order for blood work, and which we had also discussed during the visit. He displayed a genuine concern for my overall well-being. I look forward to him being my physician for years and years to come.

How do you expect a returning patient to schedule a follow-up appointment is your receptionist…read moreignores their calls. Cynthia purposely did not answer or take my calls for multiple days. I know bc I called off from a different number and she picked right on up literally after I called from my original number. I asked her why she was not picking up my phone calls multiple times, only for her to be rude and blow off the questions everytime. Been in pain and calling since Tuesday asking about about a prescription refill only for her to stop answering the phone. I was not being difficult, I asked a simple question. Now I have to start this process all over again with a new Dr. SAVE YOURSELF TIME AND DO NOT GO TO THIS RUN DOWN MEDICAL OFFICE!

They don't stop calling after I told them I'm not fredy! I feel Harassed. The lady is asking…read morepersonal questions about health insurance that I didn't inquire about!! I'm going to get my lawyer involved if y'all keep calling me!!!