I've been very pleased with the dental work delivered by this practice but am unbelievably…read moredisappointed with the office billing personnel. On all of my visits, they require the patient to pay their higher Usual and Customary Fees as opposed to their contractually obligated in-network PPO fees. Refunds are made down the line to square the account but in the interim, the patient has forked over significantly higher dollar amounts. Why should the patients serve as their bank? I pushed back on this practice and was met with arrogance, smugness and general ugliness. The billing personnel clearly did not display any interest in understanding how the in-network PPO reimbursement worked. They even threatened to withhold treatment until I acquiesced to their higher fee payment request. It's a shameful way to treat patients and a black eye for such talented dentists and hygienists.

Charged me $200 for a referral and didn't provide any treatment very expensive just to get told to…read morego somewhere else

I cannot recommend this dentist enough. I needed a root canal and crown. Dr. Patel and his team…read moremoved at my pace, informing me of every next step before doing it, always checking my comfort level. After the procedure that night I didn't even need a Tylenol... pair that with some of the nicest people you could hope to meet. I have found my family's dentist!

From the owner: First in Smiles Dentistry offers extensive dental care in Matthews, NC. Our wide range of services…read moreincludes Bruxism Nightguards, Dental Sealants, Fluoride Treatment, Oral Cancer Checks, Sleep Apnea Treatment, Sports Mouthguards, TMD Treatment, and Wisdom Teeth Removal. We also specialize in Crown & Bridge, Dental Crowns, Dental Implants, Endodontic Surgery, Full & Partial Dentures, Full-Mouth Restoration, Inlays & Onlays, and Root Canal Treatment. For cosmetic needs, we offer Crown Lengthening, Gum Sculpting, Invisalign®, Porcelain Veneers, Smile Analysis, Teeth Whitening, Tooth-Colored Bonding, and White Fillings. Our team of experienced dentists can address a wide range of dental needs, from routine checkups to complex procedures.

Very nice staff and have always been satisfied with the quality of the dental care…read more I would recommend them ...

Going back to my childhood in the 1970s, I had some questionable dental work done…read more Cut to ten plus years ago, when I met with Dr. Betancourt. He has painlessly brought my teeth into the 21st century! The office is immaculate and everyone is very friendly! They do great work!

I was new to the area from another state. I liked my last dentist quite a bit. I was scared to…read morestart over. I went to Idlewild Family Dental because they had good reviews and are close to my house. It been 4 years now and Dr. Reeva is by far the best dentist I've ever had. She is very thorough and so gentle. She is friendly and sweet and her smile lights up the room. I actually look forward to seeing her. She makes it much easier to go to the dentist!

They were patient with my son for his first dentist visit, and have been super helpful for my…read morehusband and I.

Dr. Broome and team is fantastic. I was referred to him from my dentist for a chip on my front…read morebottom tooth that my tongue just wouldn't leave alone. After a quick visit my life was changed. Very professional and friendly. The office felt like home. A huge thank you to the team for eliminating my constant distraction. I highly recommend anyone seeking dental care to call Dr. Broome at Charlotte Center for Cosmetic Dentistry at Soouthpark.

Very friendly staff and quality work. It's not cheap but if you are already considering cosmetic…read moredentistry, you're probably aware that it's a pricey endeavor. If you're to the point that you are prepared to spend the money then I recommend this place wholeheartedly. I'm so happy with the outcome of my work! I had veneers put on, after having braces. My biggest concern when this was recommended to me was that I would end up with obviously fake teeth, a'la George Hamilton. The staff here completely understood and took this into consideration when building out my plan. The result is a beautiful smile, with teeth that look good but natural (kudos to Burrow Orthodontics for getting my teeth positioned ahead of the work I had done here). Everyone is really friendly and glad to answer a million questions (because that's about how many I asked). The environment is comfy, even as someone who hates the dentist office this experience was pretty pleasant for me. Like I said, if you've swallowed the pill of what work like this costs, and are now trying to find someone to do the work right -- come here!

Can't speak highly enough about dental care from Dr. Tran, Juanny, and the entire staff. They are…read morevery professional and make you feel comfortable, even with more involved procedures.

This dental office isn't my favorite. We had multiple issues with them not being conservative…read moreenough and either doing work on something that could have waited, or possibly didn't need at all (for my husband) or saying I needed thousands of dollars of work (and after seeing my previous dentist whom I trust in another state, I needed none of that work.) I switched dentists and wouldn't return.

Dr Tang and Kirsty have been taking care of me and my family since they opened. They are excellent…read moreand efficient always. They respect my time and aim to guide my health the right way. We trust them and that is because they have earned it through great care and genuine concern. I highly recommend this group and because they are well trained is what separates them from the masses!

Incredibly well appointed facility. No concept of how to maintain a calendar…read more Each room has TVs and all of the equipment that you could imagine. The staff have always been very friendly once you are being worked on, but don't count on your appointment being on time. On one occasion I was sitting in a chair waiting for a cleaning and one dentist saw that I was there and for some reason insisted that I was their patient and removed me from the calendar of the other dentist. So I got to sit and wait for the dentist to finish with someone else rather than who I was scheduled to see. Today I was there 10 minutes early for my appointment, an appointment that they confirmed 4 times via text, so I know they knew the time. 20 minutes after the scheduled start of the cleaning, they let me know they were ready for me. I had already left 5 minutes prior. So if you want all the bells and whistles and don't care about a schedule, these folks are a great fit. Otherwise, use a dentist that actually respects your time.

I broke one of my teeth length wise. My family members referred me to Dr Denisovich and he did an…read moreexcellent job with the repairs. Thank you Dr Denisovich and crew.

I had a wonderful experience at this clinic. They extracted a tooth from my 6-year-old child…read morewithout any pain. I was shocked! It's usually painful, and kids cry, but here, the dentist was experienced, knowledgeable, and a very pleasant person. Thank you, Sergey Denisovich!

WOW! Our Last Dentist who remain unnamed blew it when it…read morecame to the wife and a broken tooth and Thank Goodness for that, as we would have never found these guys! The building is easy to find, centrally located for us, Front Desk staff is very friendly and professional and BUSY, but always welcoming. The Docs and hygienist always refer to you by name which makes it a great environment, I also had a tooth broken off, I called as a new patient and they took me right in and scheduled me the next day, having never seen me before. In My eyes that is amazing customer service and I was and continue to be impressed. I highly recommend Dr Stuckey (The Wife) and Dr. Mudd (Me) professional caring and entire time i was in the chair he kept asking am i okay, during an extraction. He really should have been a Navy Dentist. (inside Joke) They have me for life if the service continues like this. Saved for the Highest Respect HOOOO YAH!

Love my neighborhood dentist ! My cleaning and subsequent crown process went smoothly. My dentist…read moreexplained every part of the procedure, post recovery and I felt safe .