Warren was amazing! Although he didn't have a big enough rig to help with our camper, his guidance,…read moreknowledge and expertise were so helpful as to focus us on what we needed to do and who to contact. We really appreciated him making himself so available with just a phone call! Thanks, so very much!!

Seniors beware I was very disappointed on the RV Medic crew that came and looked at my trailer…read more They charged me $200 to check a few fuses hit a solenoid with a rubber hammer and leave it wide open saying they'll be back. I was told that they would start looking for parts, but how would they know what parts need to be replaced if they have not been able to troubleshoot the problem I say call somebody else or take it to the dealership.

My wife and I were headed down 70 in our RV when the front airbags lost pressure around the UT/CO…read moreborder. We pulled off in Grand Junction and started making calls to find someone who could take a look, and hopefully get us back on the road within 24 hours as we were meeting up with friends for my wife's birthday. The problem with our plan was that it was 4:00 pm and every shop in town that I talked to said 'They were closing for the night, and that Grand Junction, being a small town, nobody would even look at our rig for the next 2 or 3 days'. That was, until I called Transwest Truck Trailer RV and talked to Marvin. Marvin told me that he would be working until midnight, and he would do his best to get someone to take a look at our rig, maybe not until morning as there were several jobs in the queue ahead of us, but he'd try. Well he didn't just try. He talked to Wil, one of the mechanics whose shift had just ended as we pulled in, and explained our situation. Wil clocked back in and was under our coach within half hour of our arrival. He determined the problem (bad air leveling rod bushing), rebuilt, and resecured it in under an hour and had us back on our way with barely a couple hours lost; and the cost was a lot less than it would have been at the Freightliner shop back home. I can't praise highly enough the care, courtesy, and professionalism shown us by Marvin and Wil. They went the extra mile for us and made sure our trip wasn't ruined.

The parts department for the semi side of their business are always friendly and helpful.read more

Shout out to K C, Lacey, and Trent! I landed on their doorstep with a minor emergency. The wall…read moreof my motorcoach had severely separated from the floor to the point you could clearly see the ground. With over 500 miles to go I knew it wouldn't make it intact. K C, the service manager, totally stepped up and made arrangements to repair it on the spot. Totally empathetic and really knew his stuff. 2 hours later I was back on the road, Who could ask for more? Thanks to Lacey and Trent for excellent and friendly customer service. And Trent, the G.M. btw, took great care of my dog. They are on my permanent go to list. Highly recommend!

BUYERS BEWARE OF HUMPHREY RV. Well. Looks like Trent at Humphrey's backed out and will not work…read morewith me. He initially said he would. I had contacted the State to see what options I had due to the fact that i had not heard from him in a timely manner. They initiated an investigation. Trent got mad and backed out when he learned of it. To be clear the state said he broke no law. Just bad practices. I really thought that a dealer would be a better route. I learned that Humphreys does not care about their customers.

Jerry from Rimrock called me this afternoon yelling curse words at me. After giving them two…read moremonths of consignment time to sell my travel trailer - during which they never ever took the time to list the trailer ON THEIR OWN WEBSITE- they got upset when I pulled the trailer and sold it myself. Can't really recommend any deal with a consignment dealer that is 'professional' enough to call their clients dropping f-bomb's. There are lots of choices to buy and sell an RV. I'd look elsewhere.

These guys were the only RV outfit in town with the right sizeRV to pull behind our Jeep. No…read morenegotiations with Rimrock regarding price- Rimrock manager has a "take it or leave it attitude". There were a few things wrong with our brand new 2017 travel trailer under warrant, we had to tow it down and one item was not repaired. Now we have an electrical problem. I called about it and Jesse said to double check it - and my husband is an electrical engineer! Rimrock needs to replace the plug. Rimrock is saying we should haul it down to the yard because they only have one person that can service it - bad service! I called today, left a message with a sales guy; Jesse did not return my call. Day # 2 I would say bad service Look around Grand Junction

If we could give them 10 stars we would! They fitted us in as we were traveling through Grand…read moreJunction. They were extremely helpful, especially Brian and Hunter, in fixing our bent/broken complete undercarriage on our travel trailer. These guys are fast, competent, and made things better than new. We could not be happier. We strongly recommend them.

Just wanted to thank Brian and the crew for taking care of my issue recently…read more Long story short...my truck was stolen (got it back minus 4 catalytic converters, radio, bottle jack, etc.) and the thieves took my ball mount/ball. I am not in Colorado, but our trailer IS and we were headed to the beautiful middle of nowhere (aahhh). So I needed to coordinate with The Spring Works for the proper timing of our appointment and the correct parts since we only had one day to get this done. I must have called Brian five or six times (or more) just being nervous about things going smoothly. He was so patient, knowledgeable and professional, he made me feel very comfortable that I was in good hands and that it would be done right. And when I got there, smooth as silk, the job was done in maybe an hour and a half and we were on our way. Vacation saved. Highly recommend this shop. Thanks again, Brian and crew!

Leevi and Cody, saved the day with a slide out that would not close, great service and prompt…read more I highly recommend this company for your RV needs

Levi was at my RV yesterday he came so fast when I told him of my hot water heater problem and that…read moreI had no water he was here within an hour and a half did a wonderful job fix that heater in a minute and he just put it all new together back just like brand new and better and very reasonable too works with a flat rate give him a call if you need help with your RV maybe even with your house thank you

I bought my first VW here at the Grand Junction VW. First, I love my car. It's beautiful,…read morewell-running, and drives like a champ. The VW dealership here is clean, which in this COVID 19 day and age is important. They take excellent care to make sure one feels safe here. I had my 20,000 service today and the staff was efficient, kind, and did an excellent job to make sure my car ran smooth and safe...important since I transport my family around. I recommend GJ VW for sire

People STAY AWAY. They tried to sell me a vehicle that the brakes were at 3MM thickness ALL the way…read morearound, and it needed rotors. Having been in the business a long time, dealers I worked at in 2 different states would NEVER sell a car with under 4MM. 2-3MM is UNSAFE and causes LONGER stopping distance. But they do not care here. I only found out after asking for the Used car Inspection report on the car. ALWAYS ask for that if a dealer refuses go somewhere else they are hiding something. I am still considering reporting this dealer for this, lord knows they are surely NOT able to be trusted if they would let a vehicle leave with unsafe brakes. SEE BELOW UNDER ITEMS REQUIRING IMMEDIATE ATTENTION !!!!! Brake Pad Thickness Levels New (8 mm to 12 mm): Full performance and maximum stopping power. Worn (4 mm to 6 mm): Mid-life; plan to change them soon. Critical Unsafe (2 mm to 3 mm): Dangerous zone; stopping distance increases and risk of damaging the metal rotor grows. Fw: RO# 224562 | 11 NISSAN XTERRA (BC502657) FromBayer, Michael Michael.Bayer@sonicautomotive.com Date Tue 2026-09-15 11:57 AM To Brown, Travis Travis.Brown@sonicautomotive.com From: Grand Junction Volkswagen email@dealerlogix.com Sent: Friday, July 17, 2026 2:33 PM To: Bayer, Michael Michael.Bayer@sonicautomotive.com Cc: Maestas, Brayden A. Brayden.Maestas@sonicautomotive.com Subject: RO# 224562 | 11 NISSAN XTERRA (BC502657) Multi-point Inspection Report Dear Valued Client, First we would like to thank you for having your vehicle serviced at Grand Junction Volkswagen. Below you will find the final results of your service which includes information regarding the current health of your vehicle. You will notice healthy items are highlighted in Green, while items suggested for immediate attention or requiring attention soon are indicated in Red or Yellow. Please keep this report with your records for future reference when scheduling your next service. Thank you for your business and loyalty, Brayden Maestas VEHICLE INSPECTION CHECKLIST R/O NUMBER: 224562 VIN: 5N1AN0NW8BC502657 MILEAGE: 134790 SERVICE ADVISOR: Brayden Maestas RO/TAG #: 224562 C CAR INSPECTION PER SONIC PLAYBOOK PHANTOM FOOT PRINT USED CAR KIT USED CAR RECONDITIONING PACKAGE INTERIOR EXTERIOR DETAIL ITEMS REQUIRING IMMEDIATE ATTENTION DECLINED FRONT BRAKES LEFT PAD: 3 LEFT ROTOR: PADS AND ROTORS * REPLACE DECLINED REAR BRAKES LEFT PAD: 3 LEFT ROTOR: PADS AND ROTORS * REPLACE DECLINED CHECK POWER STEERING FLUID STEERING RACK LEAK LF AND ALIGN * REPLACE ITEMS REQUIRING ATTENTION SOON DECLINED CHECK LIGHTS AND HORN TPMS ON * REPLACE SENSORS Grand Junction Volkswagen 653 Market Street Grand Junction, CO 81505 (970) 255-6677 Service Hours Monday - Friday: 7:30am - 5:30pm Saturday: 8:00am - 5:00pm Sunday: Closed https://www.grandjunctionvolkswagen.com RIGHT PAD: 3 RIGHT ROTOR: RIGHT PAD: 3 RIGHT ROTOR: LOOKS LIKE THEY WERE PREPARED TO SELL A VEHICLE WITH UNSAFE BRAKES !!!!!! I HAVE THE DOCUMENT SAVED AS A PDF FILE I COULD NOT POST THAT HERE

Had extensive damage to the back of the cab involving the frame of the rear window. Was traveling…read moreat the time. Spoke to Nick about the damage and sent him photos. He assessed the problems and by the time I returned back home with the vehicle he was prepared to hit the ground running. He communicated with me regularly during the repair process and ended up completing the job early. Could not be more happy with the entire process and result.

What a great experience getting my car fixed. Friendly staff. Steve did such a great job of keeping…read moreme informed on the repairs and they did a great job of fixing my van! I will use them again if necessary!