Went in today. I felt like I was going into an AutoZone or an O'Reilly's auto parts. I brought in a…read moregeneric fuel filter I asked for a clear one and 3 feet of hose. I got the response back from a new girl asking me. What vehicle is it for? I know she might be new, but when they're new, they don't belong on the front line and when I brought it up, they just brushed it off this place has gone down hill next time I'm going to go to AutoZone or O'Reillys. At least I know what to expect instead of getting my hopes up.

If I could leave a zero star review I would. The counter help in the parts department is…read moreincompetent at best. I will never go to Napa again. What a joke!!!

I called on the phone , I live 3 hours from any parts stores, my daughter was in Grand junction,…read moreand I sent her to the store to get my part and give them my card. I've done it multiple times but they couldn't figure out how to change it. So I bought it from Amazon for half the price. You may save a lot of money and frustration by just getting it on line

I grew up under a hood helping my dad. Over the years I have trusted autozone for everything from…read moreheadlights to tail pipes. When the master cylinder went out our only car last week, I didn't even hesitate to order what I needed from the AZ website. It was a Wednesday afternoon and my mechanic was free the following Sat, which worked out perfectly as there was a Saturday delivery option (for a fee) and we needed our car on Monday for school and work. Today is Tuesday. The car is still broke. My part still not here. When i called about it ibwas told the warehouse had actuallybeen closed both Thursday and Friday but that my orderwould process on Monday once it reopened. When i asked why wasn't their system updated ahead of time so that the customerwould have been notified they told me that i would recieve my part in a timely maner. The call went in circles after that and the onlune customer service was no more helpful. Had i known, i could have bought my part 10 other places, had my car fixed and save hundreds on ubers for round trips for work, school, and necessary errands. They haven'teven refunded the expedited shipping fee, and my part is 4 days late!!!!! Never shopping Autozone again.)

Man, I needed some parts quickly while traveling through the area. One wouldn't come in on time,…read moreand one of the guys called all stores in the states and was able to get a store to special ship - I'm not talking about the normal truck transport, this thing was custom wrapped and shipped. Wow, couldn't believe how helpful they were. Also, there is a one star review on this store blaming these guys for the part failing (which likely he installed wrong). That's crap. Grow up, that's your fault. Not the store

These guys were so helpful! We drove from California to Utah and our battery gave out and we had to…read moreget a jump. We made it to here and the guys installed a new battery for free and helped us troubleshoot the problem. They were one of only two places open and they went out of their way to help us. We are so grateful to have found them!

After using my AAA and their local company they contract with, I was told my car battery had 46%…read moreleft of its life. The next morning, my car battery died at the gas station while in Fruita on vacation. Luckily, I was able to make it over to NAPA. Their location is very convenient in downtown Fruita next to City Market. David diagnosed that my battery needed to be replaced immediately and was able to install a new battery and have me back on the road in less than twenty minutes. He was friendly, helpful, confident and thorough. After this experience, I have been reconsidering my AAA membership after the three hours I spent waiting for them the day before and misdiagnosis. The next time I need anything auto related, I will find a NAPA for sure!

Great experience Mark and Steven help me out and make sure that my car was Tip Top and even gave me…read moresome advice! It's good to have good help!

Amazing team! Installed a Blue Ox towing system on our motor home and Jeep. Spent the time to…read moreeducate my partner on use, and what conditions to avoid. Great people. Highly recommend!!

Traveling through Grand Junction we stopped for the night at an RV park, Canyon View RV Resort…read more(also highly recommend) we unhooked our towed Jeep from our Motorhome and to our disappointment it was making a very strange knocking noise I couldn't identify. We called around and after explaining our dilemma, they said they could put it on the rack the next morning. I had it towed to them and as promised it was on the rack being diagnosed to two rear caliper bolts. These bolts are back ordered 2 weeks, so in order to get me back on the road, they stripped the company Jeep and put them on mine. So I'm back on the due to the greatest shop I've ever had the pleasure to deal with. My wife and I thank them and I've never been able to say this of a auto shop, I highly recommend them with a 11 put of 10 stars! We will be back!

After having a horrible experience with line X in Montrose Colorado, these guys made everything…read moreright! Frank was so nice and re did our boat exactly how it should have been done in the first place. I would definitely recommend this place! Great customer service and a great representation of LINE-X!!

I spent a few grand having a good body shop go completely over my truck and take care of anything…read morethey found. Replaced the entire bedside, tailgate, and re-paint most of the truck. The top of the cab was original paint and had zero damage or paint defects. After paint, took it to Line-X and told Frank I wanted the cab top and lower belt-line sprayed for protection. 6 months later I noticed the top of the cab peeling back on the edge. Investigation revealed I now had rapid developing damage under the Line-X. No edge seal, no adhesion, and not even wiped down before sprayed. Took it back to Frank who informed me that mine was not the first one he's had come back. Claimed that , due to COVID, he has had trouble getting product so I would have to wait to get it fixed. Meanwhile he has plenty of product to keep spraying new customers, seemingly every day. It's been over a month and still not stepping-up. I have cut out all the damage, treated all the rust and re-primed the area at my expense. All I wanted was Frank to do was the, minimal, right thing and re-spray and seal what he missed. Guess that's asking to much....

Came here with a friend looking for a part for his car. The young man at the front desk was…read morefriendly and allowed us to enter the yard without paying the $3 per person fee that was mentioned on signs around the business. My friend and I quickly picked the part we needed out of an old Golf. Upon entering the building, the owner sternly said he wanted $30 for a piece of plastic that could be bought new for around $20-25. After a short attempt to bargain with the owner, he made rude remarks and didn't budge from his price. Needless to say my friend and I left without the part. My friend and I had visited two other salvage yards and were treated far better at both. Customer service is very inconsistent and prices are ridiculous. WILL NEVER RETURN TO THIS "BUSINESS".