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    RV Precheck

    5.0 (1 review)
    Open 8:00 am - 4:00 pm

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    RV repair

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    8 months ago

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    Humphrey RV

    Humphrey RV

    3.1
    (32 reviews)

    As I have come to find out, buyer beware when buying a used Motorhome. Thank God I went through a…read morereputable dealer who stands behind the products they sell. As a business owner, I understand issues happen. What is important to me is how a business addresses those issues. They had gone through and checked the unit completely. When we got it home we noticed a couple of minor things and those were fixed right away. When we got ready to leave on our trip, we had one of those moments where you literally think you are going to puke. We went to flip a mattress and the board was warped. No big deal I thought. I'll just flip it over. Except for it turns out there was water under it and the bed supports had failed. Our trip was planned. I made a minor adjustment to the bed and gave them a call. My salesman called me while I was driving and told me to bring the unit in when we got back. We picked the unit up today, all the damage had been repaired, all leaks were sealed and spots that were not leaking were sealed again. Bottom line is the paperwork said used and as is but they had said if there was an issue they would take care of it and they sure as heck did. No questions asked

    I'd like to share my recent experience with camper trailer repairs at the Grand Junction location…read moreof Humphrey RV. I chose this business because of strong online reviews. Let me preface by saying that I understand that repair shops face staffing, scheduling, and supply-chain challenges. That said, my experience was poor enough that I do not plan to use this business again. The first issue was timing. It took months to get the camper in for service, which I accepted because they were busy. However, after I dropped it off, it sat for about two more months with very little progress. The work was completed shortly after I asked about its status, which gave the impression that it had been forgotten or pushed to the back burner. I cannot know that for sure, but the service was extremely slow. Second, the shop was ultimately unable to complete repairs they initially said they could handle. After all that time, they decided the repair could not be completed because the problem would likely recur. I was also told they tried to order replacement parts, but that shipping from Australia was more than the estimate "because of tariffs." That struck me as odd because the trailer was built in Texas. In the end, one substantial repair was not completed during the time they had the camper and their explanation for why was lacking. Third, they also attempted to repair or replace the combination air/water heater, which I had been told by the manufacturer that it was under warranty and needed to be handled by an authorized technician. To me, "under warranty" implies there should be no cost to the owner unless additional charges are clearly discussed ahead of time. I was not notified of any additional cost before the work was done, but I was presented with a bill of more than $700. The most concerning issue came during the first trip after the repair. The heater was not performing well, so when I got home I opened the enclosure and found that the unit was not even attached to the camper. Two of the three air ducts were partially disconnected, and the unit was leaking water. I do not understand why the heater would be left unsecured inside the enclosure, especially without any communication to me about it's partially fixed status. The water leak caused additional damage, and I ended up doing follow-up work myself that should have been handled by the shop but my trust in them had been lost. I have been very frustrated by this experience, but I am trying to stick to the facts. Overall, I was surprised and disappointed that this level of work and communication came from a professional shop with such strong reviews. Based on my experience, I would caution others to inspect any completed work very carefully before leaving and to be very clear upfront about warranty charges, timelines, and what work will actually be completed.

    Centennial RV

    Centennial RV

    3.1
    (30 reviews)

    Really bad customer service at this place. My wife and I went in there ready to buy and we put…read moredown an offer. We were told they had to contact the seller with our offer and would let us know when they received an answer. After three days and no news, we reached out. They said they weren't going to contact the seller unless we put money down. The salesman never said this was a requirement when we were there, he just gave us the option and simply said that not doing so would just keep it on the market for the other potential buyers in the meantime. So, we were waiting on a call that was promised that they had no intention of making. It was just a massive waste of time. This would have been our 4th RV purchase, all from different places...this was the worst experience we have had with service at a dealership. If you're buying your first RV, you can do much better.

    Edited to add- not only did they not honor our appt (see below) but the work they did led to a…read moremajor water leak in our motorhome around the washing machine. As soon as you turn on the water pump, water sprays everywhere. Since they are closed on Sunday and Monday, we will not have access to any water for at least 3 days. Extremely Disappointing Service and Lack of Accountability in the Service Department We scheduled an appointment a month in advance and dropped off our motorhome at 8:30 AM on the day of our appointment, specifically requesting a price quote before any work began. By 3:30 PM, we still hadn't received any updates, so we called--only to find out they hadn't even pulled it in to look at yet. My husband had to push hard and even go up there the next day just to get things moving. After speaking with the GM, we finally received pricing information in the afternoon of the second day. They assured us the work would be done by noon the following day. The most frustrating part? The actual work took less than a day. If they had honored our appointment, we wouldn't have been forced to spend extra money on an Airbnb while waiting. To top it off, when we picked it up, no one offered any apology or attempt to make things right. We really felt a lack of respect for our time and money.

    The Spring Works

    The Spring Works

    4.4
    (13 reviews)

    We broke a spring on our trailer while we were traveling east on the 70. Spring Works was the only…read moreplace within three hours of us with the part. Over the phone, they gave me instructions on how to rig my trailer to make the trip to their shop to avoid an expensive tow. They also gave specific instructions on where to park when I arrived (our motor home and trailer are over 70' long) so they could easily grab my trailer with their forklift. As soon as I pulled up they were their with the forklift ready to get started. When I went inside I was impressed with the clean and neat appearance of the store and the professionalism of the entire staff. They noticed one of my brakes locked up as I was parking and said they'd take a look at the problem while they were replacing the spring. They made the repairs while we had lunch. Before we left they pointed out a couple of issues we should address when we returned home after our trip. As a stranded traveler they could have easily taken advantage of our situation but instead they made the necessary repairs and got us on the road quickly and the bill was actually less than I expected. Great work Professional staff Clean shop and facilities Fair price I wish they were closer to my home to do all my trailer maintenance. I would highly recommend this business.

    If we could give them 10 stars we would! They fitted us in as we were traveling through Grand…read moreJunction. They were extremely helpful, especially Brian and Hunter, in fixing our bent/broken complete undercarriage on our travel trailer. These guys are fast, competent, and made things better than new. We could not be happier. We strongly recommend them.

    RV Precheck - rvrepair - Updated June 2026

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