1. Trailer Parts Plus

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Cantonment, FL

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Trailer Parts Plus

3.0 (2 reviews)
Open • 7:30 am - 5:00 pm

Services - Trailer Parts Plus

Vehicle battery testing

Trailer repair

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Great American RV Superstores - Defuniak Springs - Roof rust! Every Year Forever Warranty Inspection never alerted me to any issues!

Great American RV Superstores - Defuniak Springs

(63 reviews)

Recently bought a new RV at the Defuniak Springs location. Heather Senn was our salesperson…read more Heather was absolutely amazing. She is the best RV salesperson I have ever worked with. She knows so much about the RV industry and represents it with honest professionalism. If she doesn't know an answer to your question, she has resources to get the answers. This dealership is fortunate to have her.

My wife and I purchased a used 2017 RV with 12,000 miles on August 1, 2025. Before buying, we were…read moretold the RV had gone through an "extensive inspection," and we were charged for that inspection as part of the sale. The unit was sold as‑is, but we were assured it was safe and road‑ready. After only two short trips, we discovered a major safety hazard involving the slide‑out. The bottom of the slide showed rust, grooves, and soft spots. Inside, we found that someone had placed an end table over the damaged area and bolted it to the floor with L‑brackets, preventing anyone from seeing the soft spot. The couch had also been altered -- the legs were removed and the couch was mounted to a wall bracket -- again hiding the rotted floor underneath. When we removed the brackets, my wife nearly fell through the floor. This was not minor wear and tear -- this was a structural failure that posed a real risk of injury. This type of rot does not happen overnight. It should have been caught during any legitimate inspection, especially one we paid for. At minimum, it should not have been concealed behind furniture modifications. When I brought this to the dealership, the first response was simply "as‑is, no warranty," with no concern for the fact that someone could have been seriously hurt. The service contract I purchased also did not cover it. One service employee did send photos to management, but despite multiple calls and three in‑person visits, the GM never returned a single call. The lack of accountability and the complete disregard for a clear safety issue is unacceptable. I'm a local customer, and I expected honesty and basic concern for customer safety. Instead, once the sale was made, the dealership showed no interest in addressing a dangerous condition that should have been identified long before this RV was put on the lot. Buyers deserve transparency and a dealership that takes safety seriously. Based on my experience, that is not what I received.

Trailer Parts Plus - autopartssupplies - Updated October 2026

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