Plain old fantastic service. Doug and i talked on the phone at length as he helped me decide…read morewhether a car was worth fixing or just to junk it. Turns out that Ford from 2015? not such a good deal - junked it. Eagle Auto went out of their way to get the car, drop off the content, collect the title from my MIL. Amazing service. Thank you Doug and staff. We really appreciated you.

Had to call twice to see about a headliner for my wife's Lexus…read more Extremely poor customer service, rude and short with you about any information, question or advise you ask of them. Do not, I repeat do not think for one second that you will get any kind of R.E.S.P.E.C.T from these people here.

Cool Green Auto has been consistently excellent to work with. Every time we bring our vehicle in,…read morethe team is genuinely helpful and patient. Taking the time to walk us through what needs to be changed, why it matters, and what our options are so we can make a confident decision. A huge shoutout for their newer online video inspection service, too. Being able to see the cause of an issue instead of just hearing a description makes the whole process so much clearer and more transparent. It takes the guesswork out and helps you make an informed choice without feeling pressured.

I encourage everyone to read the negative reviews. I'm pretty sure they're asking people to give…read morethem positive reviews. If you're going to have major work done on your car do not go there. I was given a warranty. My car did not run correctly after I took it there. They damaged the sensor for my ABS and then when I try to hold them to the warranty, they told me oh it's not what they did have to be something else wrong with the car even though when I took it in what they fixed they told me was the only thing wrong with the car. Corey is diabolical, perfect pathological, liar, passive aggressive I would not recommend.

My wife took here vehicle to isolate an issue with her Yukon and JUST TO LOOK AT IT. Was charged…read moreover $200, in environmental fees and document fees. We will never do business with this dealership.

Awesome service. Haroun helped me out and went above and beyond to make sure I was getting the…read moreappropriate services for my Chevy Colorado. Very clean and comfortable waiting area. Nice clean restrooms. Free refreshments while you wait. Very polite and professional. Highly recommend!

Both purchased my vehicle here and just went in yesterday for service. Got an excellent price on…read morethe vehicle and have been very happy with it. No problems for 4 years now. (It was used 1 year.) Yesterday's service is what most impressed me, though: I've been to 4 Kia dealerships in 4 different states with this vehicle, and this has been hands-down the best. I was served by J.R., who is an excellent communicator and a very patient and kind person. So often at dealerships I feel like the service rep is just spitting jargon at me so I'll worry and spend more money. J.R. did make recommendations for future service, but said nothing is urgent right now so I can go home and decide later if I want to. No pressure. Just informative, clear, and helpful. The only reason I don't give 5 stars is because, over the phone, I was told that my safety recall fix would take 1 hour. When I arrived, I was told it could take up to 3 1/2 hours. That's a pretty big discrepancy, and suggests that the service department isn't communicating well with the ladies who take appointments. In the end, my visit lasted somewhere between 1 and 3 1/2 hours, but I had also added an oil change, a horn check, and a car wash in the meantime, plus J.R. warned me about the possible wait as soon as I arrived. So in the end the wait was understandable; I just think the ladies taking appointments need better information! Will definitely be back here for service in the future. Thank you, J.R., for your wonderful customer care!

ZERO STARS FOR SERVICE!!!! People nice, but I scheduled an appointment for a relay switch that was…read moreshorting out not allowing me to open gas tank....2 Weeks prior to appointment. They took vehicle and changed oils and did an expensive diagnostic test to confirm indeed the relay was shorting out. They did not have said part in facility...so ordered it told me it would be in on a Tuesday, I explained my day off is Fridays, so set appointment for Friday. Showed up for said appointment which was then told I did not have. Now waiting in their lobby for the work to be a fit in. Not only are they OVER Priced, they are inefficient at getting work done in a timely manner! Would not recommend to any one. Oh and they did I not even look at extended warranty!!!!

awesome place!! BUT:Awesome place!! BUT: Do not buy any cars from Fastlane. They are horrible. A…read morelot of problems with them like transmissions issues, bald tires, engine over heating and tire suspension clanking. They will fix the minimum so they can pass inspection and then promise the customer that they will fix it when they come back and then when the customer does come back with any type of issue they go back on their promise. Craig the COO will smile in your face then turn around and talk smack about them, VERY DISRESPECTFUL! Don't trust this company please believe me. I've worked there for two years. I delt with all the cars so if anybody wants to sue fastlane car sales ILL BE A WITNESS.

Hopefully anyone reading this will go to the next car on there search list or the next dealership…read moreand save yourself the stress and hardship I'm currently dealing with. I purchased a 2015 Dodge Durango for my FAMILY from them on June 10th. PLEASE PLEASE AVOID THEM, WORST CAR BUYING EXPIERENCE I'VE EVER HAD. Tracey our saleswomen was great but Mansoor the manager doesn't care if he sells you a family car with safety issues like tie rod and shocks needing to be replaced. Here is a list of current issues I'm dealing with that I'll have to pay to fix without even making my first payment yet. Back passenger tire wouldn't hold air, had leak. Oh they were nice enough to replace it with a very used tire LOL after they told me they had ordered a new one. Additionally, I had to bring the car in and drop off due to a vibration and clunking noise I noticed. They took it to a local shop up the street who probably didn't even test drive it and stated it was fine. We'll I got a second opinion since I don't TRUST this dealership and as you can see below I'm now out another $1000 and haven't even made my first payment on the vehicle. Needs inner tie rod $200 New rear shocks $800 Thanks again Mansoor for selling my family a car that isn't safe to drive without $1000 worth of work.

I was in for service on my MAZDA, NOT Volkswagon. 2023 CX-5…read more Brandon Martin was my service writer and, as always, he was pleasant and told me exactly how long it would be. I always enjoy working with Brandon - High quality service all the time! I do wish the management would draw a hard line between the Volks/Mazda on their brouchures, etc. They are totally different companys and should be treated as such.

I planned on driving over 90 miles one-way and over 90 miles back to purchase "NEW" vehicle - just…read moreas I'm getting ready to leave, I find out the truth - it's USED! Avoid this dealership at all costs... completely deceptive business practices. Now I know for days why I didn't get answers from my questions.

I took my car to Roy's and asked them to tune it up because of a rough idle and to change the…read moreshocks as they were original equipment (2015). after the work it still idled rough. They broke a steering arm while changing my shocks which I had to buy new ones (additional expense). when I looked at the engine block, the covers for the spark plugs were still covered with dust! I received a nasty text in return when I commented on their work. I WILL NOT EVER TAKE MY CAR BACK TO ROYS!

Dwayne & his Wife Carole are wonderful Souls, which equates to speaking to genuine humans who…read morepossess empathy. In this seemingly wayward world of repair roulette, that's rare. I brought in an old vintage van, which I knew would need significant work. Dwayne informed me what needed to be done & why by inviting me to have a look underneath. I brought my vehicle to a previous mechanic & I had to ask the women 3 times "Could I look at the vehicle underneath please" and was too preoccupied to comply with my request. If you bring your vehicle here, you will get straight answers, from genuine people who also know their trade. Keep up the good work Dwayne & Carole! peace & light ~ Shawn Vanden