Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

It's a very trying time to have a family member home on hospice. OC Hospice was there every step of…read morethe way. I highly recommend them

The staff that took care of my mom during her last week of life were amazing! They were literally…read moreangels. Kind....sensitive...caring....knowledgeable and loving. Thank you Vitas! God bless you all.

Their round-the-clock care was amazing. We really appreciated Jennifer, Antonio, and Hank for all…read morethey did -- they were attentive, compassionate, and made us feel truly supported.

hospice team showed incredible compassion and professionalism during my father's final weeks. The…read morenurses were patient, explained everything clearly, and made sure he was comfortable. They also supported our whole family during a very difficult time, highly recommended.

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

Type of Care quality of care knowledgeable and passionate efficient communicate well…read moreAll home care nurses have been doing this for 20+ years and love their job

Was advised by Dr, while husband was in hospital, that husband should begin Hospice care. This was…read moreon Thursday evening. I told the hospital nurses that I wanted him home the next day. st Jude Hospice stepped in and made everything happen. My husband was home mid day on Friday and all equipment was already delivered. Nursing care was at the home waiting for him. The care provided was professional, caring and loving. The staff brought a level of calmness to the family. All care providers were sincere, well trained, and compassionate. Thank you for providing such caring, loving care!

We talked to Leanna Harrison over the phone to see if Seasons Hospice was a candidate for my step…read morefather. My wife & I immediately liked her, she was very informative answering all our questions and explained their process from the beginning to the end. We set up an appointment for my older sister (from Iowa), step father ( in La Habra) and I ( from Nevada) to meet with her. My step father really felt comfortable with her and initially not wanting to go thru hospice decided to sign up with Seasons Hospice. Within days of signing up and reaping their immediate care, Donald took a turn for the worst. The hospice nurse felt he had to be in an assisted living facility for 24/7 care. Leanna worked diligently all day Saturday & Sunday to obtain assisted living facilities which had open beds, close to La Habra and affordable cost for our step father. We were able to relocate Donald in less then a week to an assisted living facility. It would have been even faster if not for having to order a TB test & COVID test prior to him going into the home. She also let us know she was always available for questions or other possible needs at anytime. We were all so pleased with the staffing help from Seasons. They were all professionals, kind, caring and treated Donald so well. We were able to experience quite a few of the staff from their Circle of Care template. We highly recommend Seasons Hospice and special thank you to Leanna for helping a long distance relationship with the family in making this all work.

I question the high review for Seasons in Orange County, as this was not my experience as the…read moreoverseer of the care of my loved one. The volunteers were excellent but the team itself was managed poorly, thus not cohesive or aligned, and no fluid communication system. Instead the office team I heard met daily on the phone, but I don't think any meaningful organization was ever choreographed. Follow-up was rare without a call to ask the status on some request that had been requested to their staff. Seasons suggested they start their services early to develop a relationship with my loved one so that Seasons could be supportive upon death. Yet, the Nurses schedules did not allow them to schedule visits when we told them the patient would be awake daily - IMO there is no excuse - relationship development is their work. I had a daily caregiver that I managed for my loved one and asked repeatedly for Seasons Nurse to provide updates to ME after visiting - they promised to do so - NEVER - except maybe one time did I get an update - it was all in a log book on premise that I did not have access to since I did not live nearby. This again, is unacceptable as the person responsible and overseeing the daily care of a loved one. The doctors were neither impressive and did things that were not legit from a medical perspective. Since Medicare pays Seasons, I think it is very hard for them to attract good talent - which may be true for all hospice care - buyer beware. So keep your loved ones doctor til the end. I asked up front during the initial intake, if turnover was an issue, they lied and said no. Turnover IS a huge issue, and in part it was how they treated and worked their caregiver staff. During the entire time, and even following the loved ones death, I was never given a survey for Seasons services. Interesting, huh? No continuous improvement, they tried, but not the right leaders in place. I could go on, but my recommendation is 1) don't believe the answers they give you in the initial intake interview - its an undeliverable sales pitch that they were not able to deliver on, 2) their nurses are very impersonal and cold (not sure why, but just is - perhaps burned out, or should be working behind the scenes) so no engagement ever occurred with my loved one who was very loving and engaging, 3) go on referrals from families NOT on doctors that do not have first hand knowledge of hospice services. Lastly, to my surprise, Seasons was not there when my loved one was dying nor offered to be there, likely because they were perhaps over extended. Don't believe all the hype of hospice. The greatest benefit and value my loved one received was the free bed baths, and medical supplies (reimbursed by Medicare). The nurses were not impressive or helpful as you would hope in such a situation.

I would call this "business" HeartLESS Hospice. If I could give no stars I would!…read more When my mother needed hospice care during her final months, her physician handed us a couple of brochures. We contacted this place and only signed because the in-take nurse was so kind and helpful during the process. Sadly that was the only good thing. This hospice only cares about saving $. One package of wipes per week - even though more was necessary. I had to threaten legal action to get pain meds for my mother when she developed shingles 10 days before her death. This hospice would send our different nurses each week - I later found out they hired temporary nurses from an agency because good nurses wouldn't work for Mario and his friend in Human Resources. Very poorly run company with no real oversight from their corporate offices. Would never recommend this heartless place for anyone who has loved ones in need of hospice care. PS - the one good nurse quit. Sadly my mother passed before we could switch hospices.

Fantastic caring, ethical, Medicare supportive Hospice service! Best Nurses, caregivers,…read moremanagement, so kind, excellent service and quality, quality, quality care!!!! 24/7 service!!! We choose what we wanted and needed and Heartland listened.

Eva and Ed have done a superb job staffing marvelous caregivers for my mom. Communication has been…read moreclear, and prompt. All questions and last minute requests have had a quick turnaround. I would highly recommend their service to anyone with a family member needing assistance.

Ed, Eva, and "Llene" at Agape have been wonderful to have as my father recovers at home following…read morehis hospitalization stay. In Feb 2026, I came across Agape Home Care. In conducting significant research into home health care agencies in the Irvine/Tustin area, I soon noticed Agape had multiple positive reviews. After giving Agape a call, Eva quickly responded back and she and Ed made themselves available to meet with me and my family. From the get go, they have been professional, responsive, and have worked with our schedule in order to provide quality care for my father. Furthermore, Llene has been such a blessing in our lives and has treated my father like her own father and we couldn't be more pleased. We are immensely grateful for this type of care and recommend you reach out to Agape Home Care should you need assistance for your loved one.

Professional, caring, responsive, very knowledgeable, totally conversant with MAID…read more A shout-out to Marco, one of their nurses who alleviated my friend's anxiety, explaining everything and making him feel like he was wonderfully cared for - which he was. This hospice experience was excellent.

We at Guardian Angels Homes in North Tustin Ca have been using Valley Oaks Hospice. The quality of…read morecare through the nurses is exceptionally excellent. The communication is above and beyond. All of our families are very happy and of course we the administrators, Kelly, Jonathan and Sonia know quality since we have the knowledge and experience since 1995. We use other good hospices it just happen they Valley Oaks is outstanding. They treat our caregivers with respect, they engage them in the plan of care. This way we have peace of mind.

Jasmine RN, Jess RN and Vanessa RN were all so wonderful to my mother in law, she loved them and…read morefelt so comfortable throughout the process!!! I would definitely sign up with Apex Home Health in the future and have already twice . I highly recommend!

Apex has been providing good care to our residents. Within the recent interactions with Apex's…read moresocial worker Holly, she has been very caring to her patient who also lives in this B&C. The nurses Apex has sent have also been extremely kind and compassionate, for example Vivian the nurse was very tentative towards our needs and requests. Overall, their services, are reliable. As the B&C owner, I've experienced different levels of care and the staff I've met with Apex have been very supportive!