Type of Care quality of care knowledgeable and passionate efficient communicate well…read moreAll home care nurses have been doing this for 20+ years and love their job

Was advised by Dr, while husband was in hospital, that husband should begin Hospice care. This was…read moreon Thursday evening. I told the hospital nurses that I wanted him home the next day. st Jude Hospice stepped in and made everything happen. My husband was home mid day on Friday and all equipment was already delivered. Nursing care was at the home waiting for him. The care provided was professional, caring and loving. The staff brought a level of calmness to the family. All care providers were sincere, well trained, and compassionate. Thank you for providing such caring, loving care!

Amazingly efficient and caring staff. Choosing to place a loved one on hospice care is a different…read moredecision to reach. There are so many choices and no yard stick to measure them by. I let "yelp" help ;) The great reviews proved to be spot on. From the intake process, they came to the hospital the day of discharge to the final visit, OC hospice was compassionate and knowledgeable. Cody RN was so caring and patient, always finding the positive in any situation. He frequently called with updates if I was unable to meet him during his visits. Anything that my Mom needed was made available the same day. Thank you all for everything and every day that you help make our loved ones' lives a little easier.

Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

My wife Myrna has been treated with great care and compassion these last four months. CompassioNate…read moreCare walks the talk. Grateful for their many visits!. Greg & Myrna Lakewood. CA

Excellent Hospice/Home health care company, responsive and not shady with services like some…read morecompanies that exist out there. I would definitly recommend this agency to any families that are seeking end of life care.

Not knowing the hospice process or services was very scary for my family in dealing with and…read morewanting the best for my father who was 88 years old at the time when he suddenly and unexpectedly was diagnosed with stage 4 colon cancer. From my first call to Lou Cobb, she explained in great detail the initial steps that needed to occur. That same day, they sent staff to the hospital to meet with me. Their staff from South Orange County Hospice helped put me at ease as they were so kind and understood the difficulty of our situation. They were very empathetic. I knew then they would do the best they could in caring for my father. All their Hospice staff were very calm, caring, loving and patient. They didn't hesitate to respond to our numerous daily questions and to explain the step-by-step process of what would occur in the days ahead. Hospice isn't easy but it was a blessing for my dad, as well, as for all his family and friends. It allowed us to have my dad in his home where he wanted to be. He was surrounded by his kids, grandkids and great grandchildren in a very loving and supportive environment. That's what my dad wanted and we know this would not have been possible in a hospital setting. The equipment: bed, oxygen, wheelchair, etc. we're all transported and delivered before he arrived home from the hospital, basically within an hour. They provided plenty of supplies. That was critical as my father's discharge was very abrupt. All in all, it is important to note that every nurse and care-provider were very attentive, caring and patient. They made an unpleasant circumstance much better than we could have ever anticipated. They are all truly earthly angels who work in a very difficult field. We have nothing but praise and sincere appreciation for the team which also included a Chaplain. These people have huge hearts for those in their last days and also for their families. Thank you again Lou Cobb and Hospice Team for all you did to help my father be as comfortable as possible until the end. You are a great blessing to so many. God bless you all.

Great aides!!! Well trained, timely, and professional! Totally recommend this home care service!…read moreFive stars

I have nothing but praise for this organization! About 9am…read moreon a Monday, our doctor informed us that we had to start my father-in-law (or Dad, as we called him) on hospice care. I had no idea who to use for this, so our doctor made the call for us. About an hour or so later, I received a call from Charmayne, and about an hour later, she was meeting with me to get everything all set up. Now, Charmayne was a blessing to us.. as was everyone from Evergreen Hospice. Charmayne was very professional in handling all of the paperwork, easing our fears, joking with us at the right times to help relieve some stress and anxiety that we had stored up. I can not think of a better person to have representing a hospice than Charmayne. She made you feel secure in everything that was happening.. as well as what was going to happen down the road. By 2pm the same day, medical supplies were arriving at our home for Dad's needs: the hospital bed, a walker, oxygen tanks, and more. Shortly after that, Regina (the nurse) showed up. Regina was just what we needed. Dad is Korean with very little English comprehension. Regina is Korean and she was able to fully communicate with Dad (and Mom) everything that she was going to do for him (and Mom) to make everything as comfortable as possible for the both of them. Regina is a very sweet lady who really knows her stuff. She's great dealing with patients and has great patience dealing with the family's questions and concerns. Regina stayed with us for about two hours to make sure everything was taken care of (vitals, information for everyone, prescriptions ordered.. everything!). Around 8pm, Dennis arrived to check on Dad. Dennis was a sweetheart. Very kind and compassionate and he was wonderful with Dad and the family. Regina visited again on Tuesday as did Dennis. At no time did I feel that they were rushing through the visit to get to another patient. As far as I'm concerned, they treated Dad as if he was the most important person to them, as he was to us. Wednesday came... and we knew Dad's time was running out. regina was there for a few hours, talking with Dad.. talking with the family... doing everything she could to make everyone feel better. Later that night, Dennis was there for dad's final hour. Both Dennis and Regina stayed in contact with the doctor overseeing Dad's care, and this was very important towards the end of Dad's life. After Dad passed, Dennis didn't just pack-up his bag and say "See ya!" He stayed to talk with the family, did the final paperwork, contacted the mortuary (that we had already designated), prepped Dad's body for them, spent more time talking with the family.. and he didn't leave until almost 90 minutes after Dad's passing. During Dad's care, Evergreen made sure that all of Dad's needs were being met: we had great nurses, immediate delivery of medical equipment and prescriptions, they arranged for a representative from Social Services to visit to see what they could do to help. They were there at the beginning and they were there at the end. I received a few follow-up calls from everyone that I encountered from Evergreen. All of them were very sweet and compassionate. At no time (still almost a month later) have I received any calls from them (or any affiliated organization) to donate to a church, donate to them.. or received any other kind of intrusive or insensitive requestor comment from them. Evergreen is a Five Star business that treats your family like it's their family. And Charmayne... Thank You for EVERYTHING you did for us!

My mom was bedridden for a while, and I spoke to June Geronaga, whom I have known for a long time…read more She recommended that I put my mom in Evergreen hospice care, and I did. She helped me get my mom in. Evergreen made my mom comfortable and pain-free; her RN Vince was very caring and helped my mom alleviate her pain. RN Ronel was very sweet and kind; he gave my mom a sponge bath on the last day of her passing. I met Dr. Frilling he was very kind and compassionate. For a short time, they made my mom comfortable, and we, her family, were very happy for their service. Thank you so much, and I highly recommend Evergreen to all families who need help for their loved ones with terminal illnesses.

Compassionate Care Hospice lives up to its name. They…read moreprovided compassionate care to my dad his final two months. Every team member demonstrated this compassion; from the bathing aid (Ronnie), nurse and case worker (Anastasia), social worker (Sandie), Admissions Director (Gaza), to the Bereavement Coordinator (Nathan). Please forgive me for other team members that I didn't have the honor of meeting in person but I thank you as well. This team constantly updated me on my dad's condition and made sure I was well informed as to what to expect next. I don't know how the owner (Joey) accomplished such a feat of finding an entire team with compassion, but I am thankful that he did. We never had a need for supplies or equipment, and when a team member made a suggestion for different supplies or equipment it was immediately executed. Thank you Joey and your team for going above and beyond the "standard of care".

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Healing Care Hospice was there for my father and our family during the last months of his life…read more Everyone on the team was professional, compassionate, and attentive. All the equipment my dad needed was delivered promptly and without any delays. The staff was always responsive, and care providers were sent to our home within just a few hours when needed. Thank you so much for helping us navigate this difficult time and for being there for us every step of the way.

Highly recommend Vitas Hospice Orange County. The best I can do is to share a message I sent the…read moreTeam Manager that summarizes my mom's & my experience thus far. Happy Friday Jacqueline! Thank you for the thoughtful email & for summarizing my thoughts & wishes so concisely & effortlessly. (I know I can be wordy) Thought you should know that after meeting Eva today both my mom & I feel a sense of peace, calm, & can take a deep breath. Eva is wonderful! She's kind, patient, gentle, & compassionate. Eva, Marisol, & Margarita all have calming & reassuring demeanors that both my mom & I need & appreciate as we settle into this hospice transition. I know this ride started out a little bumpy for various reasons (myself included), but I'm kinda thankful that it did... it gave me the opportunity to interact with you & know that we have the support of a wonderful team. You've been incredible! I can't thank you enough for your time, attention, & presence. It truly means a lot & you should know that you've made a difference for the better. My apologies for being anxious & emotional during this transition. I'm someone that thrives in structured & organized environments & I fully admit there's a lot I don't have control over in life but it's especially challenging when it's a declining loved one. I know better & the truth is the Lord is in control & we accept that. We are finally in acceptance but it took awhile to accept the current path my mom is on. We are so thankful to have you and your team by our sides during this season in life. Have a blessed & restful weekend.

I strongly advise against using Vitas Hospice Care. In San Jose, CA. During the most vulnerable…read moretime of our lives, when my mother was in her final stages of life, most of the staff showed a shocking level of insensitivity, disrespect, and lack of basic human empathy. The individual assigned to wash and comb my mother's hair was incredibly rude and pulled her hair roughly, treating her as if she wasn't even a human being. I had to report her conduct to the nurse. To make matters worse, while my mother was actively dying, a male staff member who came to switch shifts with another worker started laughing and making fun of her snoring right in front of us. Seeing a worker make fun of a dying patient during her final hours was heartbreaking and infuriating. Throughout our experience, the nurses and staff spoke to us and evaluated my mother without an ounce of compassion, treating her like a task rather than a person. The only person who showed true compassion and kindness was the bereavement counselor / medical social worker (the therapist). Hospice care should provide dignity and comfort to every patient, but overall, Vitas provided coldness and disrespect. I would never recommend this company to anyone.

New Haven continues to care about my emotional and spiritual health, 3 months after my family…read moremember passed away.

From the owner: Living will a serious illness can impact every part of a person's life. You may experience new…read moreemotions or have spiritual or psychological questions; you may notice some physical changes. The information and support is available to you in our website. With hospice, we are committed to making quality hospice care available and accessible to seriously ill persons and their families with the highest hospice standards of care. If you have any questions, you can call us 7 days a week.

My Husband was there for a few days short of a month. His CNA's Carolina & Leticia were wonderful,…read morecaring and just so pleasant to have around. The PT's helped him so much....shout out to Paul & Tina. My husband did so well there. Highly recommend.

Ratio of staff to patient's is excellent. In three days I've had three people review my menu like…read moreand dislike. They really care to be sure you enjoy and you . Look forward to meal time.. i'm here because of a fall and they are very attentive to assist me in getting out of bed.