Type of Care quality of care knowledgeable and passionate efficient communicate well…read moreAll home care nurses have been doing this for 20+ years and love their job

Was advised by Dr, while husband was in hospital, that husband should begin Hospice care. This was…read moreon Thursday evening. I told the hospital nurses that I wanted him home the next day. st Jude Hospice stepped in and made everything happen. My husband was home mid day on Friday and all equipment was already delivered. Nursing care was at the home waiting for him. The care provided was professional, caring and loving. The staff brought a level of calmness to the family. All care providers were sincere, well trained, and compassionate. Thank you for providing such caring, loving care!

Tried to get service for my mom. They guaranteed communication would be better than her previous…read morehospice. Was told someone would call the next day. 3 days later nothing. Called back. Was told admitting nurse was out. Said they would get with me the next day. Nothing again. Called 2 days later and cancelled. They didn't seem to care. Can't recommend. Wasted a week of time where my mom could have had care.

It's a very trying time to have a family member home on hospice. OC Hospice was there every step of…read morethe way. I highly recommend them

My wife Myrna has been treated with great care and compassion these last four months. CompassioNate…read moreCare walks the talk. Grateful for their many visits!. Greg & Myrna Lakewood. CA

Excellent Hospice/Home health care company, responsive and not shady with services like some…read morecompanies that exist out there. I would definitly recommend this agency to any families that are seeking end of life care.

Great aides!!! Well trained, timely, and professional! Totally recommend this home care service!…read moreFive stars

My mom recently started home health care. Ronaldo Cabrera, Barbara Bivens, and Andrew Modesto…read moreFormilleza all of you therapist are truly amazing. Their special techniques at helping my mom with Physical & Occupational therapy are so very helpful. Thank you for caring so much.

My mom was bedridden for a while, and I spoke to June Geronaga, whom I have known for a long time…read more She recommended that I put my mom in Evergreen hospice care, and I did. She helped me get my mom in. Evergreen made my mom comfortable and pain-free; her RN Vince was very caring and helped my mom alleviate her pain. RN Ronel was very sweet and kind; he gave my mom a sponge bath on the last day of her passing. I met Dr. Frilling he was very kind and compassionate. For a short time, they made my mom comfortable, and we, her family, were very happy for their service. Thank you so much, and I highly recommend Evergreen to all families who need help for their loved ones with terminal illnesses.

Try are such a professional and caring group of people. They got me through the whole process of…read morecaring for my mother even after she passed. I felt so comfortable with them. A very social thanks to June and Regina. They made things easier. I highly recommend them for the best hospice care available!

hospice team showed incredible compassion and professionalism during my father's final weeks. The…read morenurses were patient, explained everything clearly, and made sure he was comfortable. They also supported our whole family during a very difficult time, highly recommended.

Update (April 2026)…read more Compassionate Care Hospice's response illustrates their unprofessionalism and willingness to provide dishonest information. Below are OFFICIAL findings directly from the FINAL report by the California Department of Public Health (Complaint Number 2641478), which indicated that Compassionate Care was being investigated based on multiple serious complaints within a short period of time -- yet it continues to misrepresent the findings by the Department of Public Health. If they spent as much time combating negative reviews by their customers and fabricating disinformation as they do on patient care, maybe they wouldn't have so many one-star reviews to begin with. "The initial plan of care, updated plans of care, initial assessment, comprehensive assessment, updated comprehensive assessments and clinical notes - This STANDARD is NOT MET as evidenced by: Based on record review and staff interviews, the hospice failed to ensure completion of clinical record to reflect the family member's concern regarding a change in the patient's condition. This failure created the potential for not having the patient's current condition to provide necessary care and services for the patients. " "Signed copies of the notice of patient rights in accordance with Section 418.52 and election statement in accordance with Section 418.24 - This STANDARD is NOT MET as evidenced by: Based on staff interview and record review, the hospice failed to ensure the written addendum showing diagnoses and non-covered items was completed with the actual date completed/provided to the patient/family member... This failure had the potential for not having an accurate information on the patient's clinical record." Read the above for yourself and see if you believe the official report found no deficiencies as asserted by Compassionate Care. There is a clear lack of ethics and humanity toward their patients. A simple phone call or email to the grieving family with an apology would have been a good start, and yet they are incapable of admitting their shortcomings and chose to fabricate results of the findings. I urge anyone considering Compassionate Care to contact the California Department of Public Health regarding the complaints and think hard about whether you would want this organization to care for your family member during their last moments.

Forever Grateful to Healing Care Hospice for the Care They Gave My Dad…read more I don't even know where to begin in expressing the depth of my gratitude for Healing Care Hospice and their incredible team. When my dad's health began to decline and we were told it was time for hospice, my family was heartbroken and scared. We didn't know what to expect, and we wanted to make sure he would be surrounded by love, comfort, and dignity. From the very first moment Healing Care Hospice stepped in, we felt an enormous sense of peace. The nurses who cared for my dad were absolute angels. They treated him like he was their own family -- always gentle, patient, and respectful. They explained everything to us with compassion and honesty, making sure we understood what was happening every step of the way. It never felt rushed or routine; it felt deeply personal. Even during the hardest moments, their calm presence and kindness made such a difference. The aides and caregivers were just as amazing. They made sure my dad was clean, comfortable, and pain-free. They noticed the little things -- fixing his blanket, massaging his hands, talking softly to him when he couldn't respond -- small gestures that spoke volumes about their compassion. The social worker and chaplain also brought so much comfort, not just to my dad but to our entire family. They gave us emotional support, listened when we needed to talk, and helped us process everything we were feeling. It meant the world to have people who didn't just focus on medical care but truly cared for the human and spiritual side of what we were going through. One thing that stood out was the way the team communicated. They were always available -- day or night -- and made sure we never felt alone. Whether it was a question about medication, a sudden change in my dad's condition, or just needing reassurance, someone was always there to help with warmth and patience. When my dad passed, the hospice team was with us, guiding us gently through those final moments with compassion and respect. They handled everything with such grace, giving us space to say goodbye in peace. Even after, they checked in on us to see how we were doing, which meant so much. I can honestly say Healing Care Hospice helped my dad transition with comfort and dignity, and helped our family find peace in an incredibly painful time. They weren't just caregivers -- they became part of our family during those last weeks. To everyone at Healing Care Hospice: thank you from the bottom of my heart. You made an unbearable time a little easier, and you gave my dad the care and love he deserved. We will never forget what you did for us. If anyone reading this is searching for hospice care for a loved one, I can say with complete confidence that Healing Care Hospice is the kind of team you want by your side. They bring heart, compassion, and genuine humanity to every moment.

Healing Care Hospice was there for my father and our family during the last months of his life…read more Everyone on the team was professional, compassionate, and attentive. All the equipment my dad needed was delivered promptly and without any delays. The staff was always responsive, and care providers were sent to our home within just a few hours when needed. Thank you so much for helping us navigate this difficult time and for being there for us every step of the way.

They took good care of my brother! The best care ever!!! I had no complaints with them at all! From…read morestaff to grieving council!!

Care was ok Just had over 7k deducted from my bank for…read moreservices provided in August! No invoices along the way just one huge deduction! Surprise!!! Not good

New Haven continues to care about my emotional and spiritual health, 3 months after my family…read moremember passed away.

From the owner: Living will a serious illness can impact every part of a person's life. You may experience new…read moreemotions or have spiritual or psychological questions; you may notice some physical changes. The information and support is available to you in our website. With hospice, we are committed to making quality hospice care available and accessible to seriously ill persons and their families with the highest hospice standards of care. If you have any questions, you can call us 7 days a week.

I'll start by saying that Terrace View is a truly 5 Star facility. I'd give it 10 stars, however,…read more 5 is the max allowed. The staff are truly amazing. In my 2 1/2 month stay at Terrace View I interacted with all the staff. From my personal experience they have been extremely helpful and encouraging for my recovery and eventually return home. I took the time to do a lot of walking around the facility and doing so talked to all the staff (nurses, nurse assistants, cooks, physical therapists, maintenance workers, cleaning crew, etc., and to a person they all loved their jobs and most importantly they truly cared for and loved the patient/residents. Most of the employees have been there for 15 + years. Many over 20 years. The facility is being cleaned on a daily basis. Floors buffed, rugs vacuumed and buffed, all patient rooms swept and mopped daily. Beds were made up cleaned where needed. Patients were given showers on a weekly schedule and the nursing assistants were caring, respectful and very patient. The facility just smelled clean every day. Overall the food great. You also had an alternative menu for other food choices. The dietician would work with you to get you the needed nutrition. The tilapia was exceptional. My favorite. Deserts were plentiful as well as ice cream and sherbert. My physical therapy was more than I expected. Paul, Jong, Hanna, were the best. I don't recall all their names, but to a person, they were very professional, extremely knowledgeable and very caring. I can't thank them enough for their care and encouragement for me. There are some patients who are long term care. I think if I was in than medical condition, there is no better place to be. The care, respect, professionalism and love is the very best. This truly starts with the facility administrator (Brendon Dahl) whose leadership doesnt come any better. His professionalism and care is reflected in every employee. Terrace View is the very best.

This review is long overdue giving excellent marks to Terrace View. My Dad spent about 3 months at…read moreTerrace View after being bedridden in the hospital for many months after a horrible accident. In just a short time, Terrace View had him out of bed, in the chair and doing bike and weight exercises and practicing standing. He also transitioned from continuous tube feeding to three meals a day by the time he left! Our family is grateful for their hard work, dedication and patience. He has continued to recover and get stronger using everything he learned at Terrace View. Since then he no longer has a feeding tube, is on a regular diet and is walking in physical therapy. Everyone at Terrace View including the caregivers, nurses, therapists, cooks, activities team and office staff all gave 100% and went above and beyond. Thank you!