This location is a 10/10 for me based on customer service. When I first visited I found a coffee I enjoyed quite a bit but upon my next few visits, I noticed they were out of said coffee. On the third occasion I decided to inquire about it because I was disappointed to not be able to restock. The care I experienced made me think to myself "this is somewhere I want to shop".
Immediately an associate walked over to the coffee selection with me and asked which coffee I was looking for. After informing him, he looked up when the next shipment would be coming and told me he would hold some back for me. And he didn't stop there, he identified the whole bean version and asked me if I would like him to grind up a bag for me-- asking additional questions to find out the appropriate coarseness for the grinds. Guys, this is all over an inexpensive bag of coffee. Talk about impressed.
Days later, I came to pick up my coffee reserve as promised. They also decided to start stocking two rows of said coffee rather than just the one row seeing as how it was a popular pick.
Just overall there is so much to say about the kindness and care of the associates. I love doing my shopping there. Everyone has an amazing attitude and willingness to assist you in whatever you may need. The quality of the flowers always amazes me and I love trying all the fun snacks and seasonal goodies, the freeze dried fruits and the produce is always very fresh. Love the touch of their produce bags being biodegradable as well.
Loyal customer. Really appreciate this location. read more