I had been without heat for over a week as no one in Libby, where I live, had time to help me. I…read morecalled AGE Heating and Cooling as a last resort. They were wonderful!! they returned my call in a timely manner and were super polite and helpful on the phone. They let me know upfront, that they would be charging me from when they left Sagle. That was ok with me because at least someone was coming to help me out! Andy was very respectful and helpful. He had me back up and running within an hour and a half. I highly recommend Andy and his company

Poor customer service they don't stand behind their work. Multiple repairs for leaks spent over…read more$2000 and they want to charge me an additional $2500 for the original repair that failed again. Horrible experience they really try to rip yo off if you did not purchase the system from them. The repair guy told me the system was a lemon and I should replace it. It's brand new and has a leak in the line set. Why would I replace the system if I have a leak in the line set. I would not recommend them to anyone.

If I could, I would leave a higher rating than a 5 star. I could not ask for any better, from the…read moreinitial call to schedule the appointment, to the diagnostic and assessment of the condition of my washer. When I called to schedule, I was given a time window to expect arrival which was 11:00 am to 3:00 pm, told that I would receive a call from their repair technician with exact arrival time. I got the call around noon, which was well within the window... And when the gentleman got to my home, he was kind, friendly, courteous, and was able to diagnose the problem in short order. Did I mention honest? Let me tell you... The gentleman that was here showed me exactly what was wrong with my washing machine, and told me that, unfortunately, it would cost more in labor and parts than it would to get a new machine. He could have told me anything, and charged me a large amount of money to fix the machine, but he did not. and he only charged me $100 for the service call. If you need a nice, friendly, honest and professional, repair technician, I highly, highly recommend Joel Arafelis. don't hesitate to call, you will be very glad you did! Thank you, Joel! It was very nice meeting you.

Joel was great and friendly . He was super efficient and had…read moremy washer fixed in a couple minutes.

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Wanted a quote to get a new AC systems installed. Nothing but crickets. I was never contacted. Not…read moreonce.

Worst experience we've ever had. Completely unreliable and unprofessional. Quality stoves in post…read morefalls is where you need to go. They have everything in stock and get the job done professionally and in a timely manner.

We are very happy that we called Pend Oreille Mechanical. They came out the same day and the…read moretechnician, Cy, was very knowledgeable and experienced. He was personable and professional and found the problem right away. We will be calling them again when we have any issues with our HVAC.

We had two mini ductless splits put into our ADU and couldn't be happier with the service we…read morereceived. Great communication and very honest and professional service people- A+!

Had my two Bryant mini splits serviced today. Jake and Daniel did a great job. They were prompt,…read moreprofessional, courteous and friendly. I highly recommend them. I will definitely use them for future needs.

From the owner: We are veteran owned and operated No pressure free estimates…read moreDirect engagement with our customers

Our AC unit decided to call it quits right as another wave of 100 degree weather came into our…read moreregion. We called and left a message late Thursday night, tried again Friday morning and Pro1 was to our place before 11am, AC fixed before noon and we were back to cooling down our house as the heat moved in. We highly recommend this company to come out and service your ac and heating units. They are timely, break down the issue in a way you can understand, and are quick to repair any issue.

So... cool story. Nick, from Pro1 installed our first central AC unit back in April of 2019 at our…read morehouse in CDA. Little did we know, we'd be moving to Hayden in 2020, into a house with.... No central AC. LOL. So nearly one year to the day we had Pro1 do another install for us. They were great again. I'm extremely happy with the results. Hopefully this will be our forever home, and these new system installs won't be a yearly tradition for us going forward. Thanks Pro1 for another great install.

Our experience started out good. Then crashed. Crashed hard!…read moreIn October we call and made an appointment for a technician to come out and fix our freestanding gas fireplace. The appointment was a week out. They showed up and worked on the fireplace. The technician was friendly and informative. He ordered a part while at our house. He said that the part would take 2 weeks (that was Nov 14th). December 10th the part was scheduled to arrive the 12th. December 14th no communication, December 18, nothing. December 20 voice mail says "NO LONGER DOING SERVICE CALLS!! Call another number for services other than service calls." I called the other number to make arrangements to get the part. NOTHING, NOTHING AND MORE NOTHING. Now it is winter.....and we won't have heat when the temp drops down. So frustrated and disappointed.

Our brand new furnace installed by Cool It Heating and Air is having sporadic issues and not…read moreigniting. Cool it sent out a technician to see what was going on. The furnace was not igniting when he showed up so he tested several components. He removed the manifold and regulator to check it out but found nothing wrong yet when he re-installed the manifold the furnace started igniting. He said he didn't really "repair" anything but thought there could be something wrong with the regulator and was going to check with the owner about ordering a new regulator since that seemed to be the issue. A month later the furnace is not igniting again. I have left three messages over the last three days trying to contact them and nobody will return my calls. They don't have an office so I can't go somewhere to try and talk to someone. Daryl did finally call me back and took action to repair the furnace. Revising my review accordingly - just slow to answer the phone and return calls.