Great customer service and an easy to use device that saved me thousands of dollars throughout the year. I highly recommend giving it a try!

Ian with Trade Show Internet provided outstanding customer service. We had an issue that was no fault of Trade Show Internet. Ian was responsive, communicated regularly, and assisted in solving the problem immediately. Ian did all of this even though he nor Trade Show Internet were the cause of the problem. He reacted for his customer and saved the day. read more

Ian was exceptionally helpful. He helped us undertand our options and when he wasn't able to help us with our plan A, he connected us with a vendor in our geographic location who could. Our 2022 ArtPrize sculpture in Grand Rapids, EIRO: Affinity, will be successful because of the conversation I had with Ian! read more

Trade Show Internet was the most professional, communicative company I have ever used. We rented a 4G Mega kit (wifi) from them and everything went smoothly for our annual sales meeting in Las Vegas. The hotel wanted to charge us an exorbitant rate, and once I found Trade Show Internet, we were able to get a rate that was slashed in half. Definitely using them for all my corporate events in the future. read more

This is just a quick and great big THANK YOU for providing the internet router for our recent trade show. The package arrived to the hotel just as expected - Thank you! The packaging of the unit was amazing - its own little Pelican Case! - Thank you! Perfectly clear instructions - Thank you! A return shipping label - Thank you! And the icing on the cake: The $10 Starbucks Gift Card!! That was such a lovely compliment to the exceptional service you provided my Team. And we enjoyed our treats from Starbucks! Believe me when I tell you your information remains at the top of my radar for future Trade Shows. Again, thank you so much for the outstanding equipment and service. The Team from Shortcuts Software. read more

Here's the story: I had just started a new job - tasked with the organization and setup for my company's booth at a global trade show. We had procedures set in place to make the logistics manageable, so we decided to add something fun to draw people in. As the trade show fell on the starting dates for March Madness, we decided to incorporate college basketball into the theme of our booth. This meant, of course, that we would need a service to stream the games without breaking the budget... After several days of researching the costs of electricity, a TV, internet, and everything else that goes into something like this, we were forced to conclude this side project just couldn't be done on our budget. Internet pricing through the trade show providers was minimum several thousand dollars, but to stream video was considerably more :( My boss had the brilliant idea to Google "trade show internet" to see if we had any other options - enter Trade Show Internet! We couldn't believe what was advertized for a fraction of the cost (less than 20% to be exact). Not only was TSI extremely helpful in advising what kind of service we needed to stream March Madness (the basic 4G internet kit -- NO UPSALE), the product arrived to our hotel even before we did! All we had to do was plug it in and the streaming was FLAWLESS. Once the show was over, we packed the kit into the box, sent it back with the USPS label provided, and I immediately set a calendar reminder to write to them about our experience. Trade Show Internet will now be our first choice for internet at any future trade show we attend. I highly recommend - 5 Stars! read more

I used their new 4G Mega Kit on a tradeshow floor in Vegas last month and it was fast! The exhibitors around us were scrambling because their demos required Internet, and everyone was struggling with the in-house WiFi. I was so glad I had another solution (and my own mifi or cell phone hotspot was not good enough for our needs). Also great customer service!! I highly recommend them for exhibitors or small meetings--this kit we used can handle up to 100 people at once. I think they have larger solutions also, but it depends on your needs. read more

There are only a few innovations per year that truly change the trade show industry. Trade Show Internet represents a game changing solution. TSI is the answer for Internet connectivity challenges for show management, attendees, and exhibitors. Ian Framson is a super-helpful guy, and I really appreciated getting to know him during the Trade Show process. read more

I was looking for a great internet service provider for a trade show in April to use for an upcoming show, but I wanted some sort of mobile device not through the exhibit hall. The rates are always really high and for the price not that fast. Found TSI and found it really reasonably priced. We ended up not using them then because our deadline was too quickly approaching. We however ended up using them for our most recent big show, and wow! Hundreds and hundreds of transactions. Only one hiccup the whole five days, tech support got us back online in no time and it was a really great experience. We were a little skeptical especially as we had never tested it and it was our biggest show, but we kept the faith. We will most certainly be using them again for our next show! Thank you guys! read more

I was introduced to Trade Show Internet around Sept of 2013. Upon my very first call with Ian, I knew he was the real deal. He understood just how archaic and ridiculously expensive internet/WiFi is in the trade show world. He answered all my questions with authority and patience. It was very clear Ian was extremely knowledgable about all things internet - and that put me at ease. But talking about the good stuff is easy. It's the difficult situations that really demonstrate a company's character. Cut to present day - I've been exclusively using Trade Show Internet's WiFi kits but run into a big issue this past Mar at an upscale hotel in TX. Our WiFi goes dead, after working just fine earlier in the day, and after reaching out to the customer service team, they patiently walk through a few tests over the phone with me. Ian and his team deftly identify the main issue - the hotel's internet team has illegally blocked our signal. Ian approached the hotel's internet team with a very logical work around - the hotel refused. Ian explained to the hotel that their actions were illegal and provided data points - the hotel tries to scurry around the issue. Even though the hotel did not cooperate with Ian, as a customer, I felt Ian and his team demonstrated the utmost professionalism with all involved parties. I almost felt bad for the hotel's internet team who were far and away less knowledgable about the law than Ian. Ian called me later that day to follow up and answer any questions I may have had - the difference between good customer service and great customer service. Furthermore, I recently contacted Ian about his services at a trade show in the UK. Ian politely let me know that they don't serve international venues just yet and recommended a local vendor. As my team and I were sorting out the WiFi issues beforehand, I found that we had a lot more questions than answers - which made me anxious. I reached out to Ian for his expertise and he answered all our questions again with authority and patience - mind you this was questions about another vendor's products. Will I work with Trade Show Internet again? Yes. Would I recommend Trade Show Internet to my colleagues? Most definitely. read more

It has been such a pleasure working with Ian Framson at Trade Show Internet! We have been collaborating on projects for a few years now and could not be happier with our partnership. We have had nothing but good interactions, successful events, and happy mutual clients since working with Trade Show Internet. Would highly recommend them if you are looking for temporary Internet Solutions! read more

Deplorable product and customer service. While most people know that in all business, some mistakes happen, but it is the way those things are handled that really makes a lasting impression, and this company failed dismally on both fronts. I spoke to the sales person--and while I had the distinct impression that I was talking to approximately 50% of the entire company--he still convinced me that trusting our most important trade show of the year, where we'd be having a large event in our booth to celebrate our company's 60th anniversary, would be a good idea. He promised that the system would arrive on Friday before the show on Tuesday, and it did not. I called to find out the status, and his demeanor then was far less polite. The system finally arrived at about 4pm the day before the show started, so we did not have time to become familiar with it or test/troubleshoot in the the booth. When we did try to use it at the show, the speed of the connection was horribly slow, even for only one computer--we'd try to open an image or webpage from our site and stand there with a customer, unable to access what we needed. We'd purchased an expensive touchscreen computer to use as an interactive display to show booth visitors our website, and we were unable to open pages, show images, etc. for the entire time, despite our expectation, according to their site's information, that up to FIVE devices could use it simultaneously. I called their technical support, which was one of the big selling points that made me consider this system in the first place, and spoke someone who sounded like they were on their cell phone driving, who claimed he did some cursory diagnostics. He said that the system was working perfectly, and dismissively said that the issue had to be with our website. I had our team verify that our site was working fine, and when I told him I felt it wasn't our site, he disagreed, and then sarcastically said " Our system is working fine, but I can't be expected to fix your website." He quickly backpedalled, realizing quite correctly that that was an inappropriate response, but at that point, as I was having this challenging conversation in our booth during our trade show, I ended the call, and asked him to take my number and contact me if he was able to think of any other possible solution for the issue, as we were dead in the water. I never heard from him, or anyone else from the company after that. I even wrote an email to the person who sold me on trusting the system in the first place after the show, and asked for a response, and never heard a word. I really put my faith in this product to enable us to successfully use just one computer as a key component of our display at a critically important show of the year for us. We were put in a terrible situation in not being able to access the internet reliably. It would have been better and more cost effective in the long run to have paid the convention center for their internet connection. read more