This business is located in a small strip mall off Main Street…read more I called to schedule an appointment for grooming and asked for pricing for a toy poodle. I was quoted about $48. I don't know if that's reasonable since I have never owned a dog before. I thought I was team cat but after having Max I'm surely loving every minute of his love and affection. I digress! They need 24 hrs cancelation notice or there's a $25 fee. The business is old and needs major updates. It doesn't have aisles merchandise. Selection is limited. Groomers are friendly. I dropped my dog off at 8 am and he was ready by 2 pm. He looked so handsome with his fresh new cut. I will bring him back here again. I want the dog to become familiar so he's not terrified. It's a small business. The staff is friendly and knowledgeable.

After being groomed, my dog came home dazed and unresponsive--never had this happen anywhere else…read more BEWARE. I'll let you judge. The owner claimed they didn't give her anything, but the photos and videos say otherwise. One star because I'm forced to select.

I went into the store today to get some propane. The girl asked me if it was thundering outside and…read moreI said no. He said that she wouldn't have a clerk come and meet me to fill up my tank. The clerk walked out the store went to the right of the store which there's no propane tank there as I was sitting to the left of the store where the propane tank was he walked back into the store and nobody came out to tell me that they could not sell me propane. I called the store and the girl that answered the phone said sorry we're out of propane. Why did they not tell me that when I was in the store. So now they have lost a customer I will never come and get propane at the store again.

This is what TSC should be. Nice location. Nice, clean, well stocked store with plenty of parking…read more I went in looking for an item out of stock at most other locations. I walked in 20 min to close. I was immediately greeted with a smile. I was then assisted to find what I needed for my animals. I bought vaccines and was asked how far of a drive I had. When I answered, they dug an ice pack out for me and included it at no extra charge. The cost of everything here is very reasonable and good quality. The vaccines are the same manufacturer as the ones my vet uses.

We have used April's grooming since she started her business 16 years ago. Never had any issues…read morewith customer service or quality of grooming. Even though we moved to Waxahachie seven years ago, we still bring our oldest dog to get nails trimmed, and she fits us in every time. I recommend giving Aprils a chance to earn your business! Thank you, April!

I moved back to Texas about 2 years ago and took my dogs to Aprils Grooming and they love it and I…read moretrust them with all 3 of my dogs. They are very reasonable for what they do as far as prices and the best groomer I ever had for my fur babies.

Always prompt and professional service! They are absolutely wonderful and they always send email…read morereminders of your appointments!

I tried taking my rescue dog to get his nails trimmed and before even getting in the door he was…read moreanxious seeing the pictures of the dogs on the windows so he started barking. I walk in, and a lady was behind the counter, shaking her head, immediately said, "ma'am, we can't help your dog!" I was so embarrassed I was treated that way. I understand he is an anxious dog and we are training him but he is a rescue and he has anxiety. I was hoping that maybe someone would've come out and talked to me to explain why they can't help me instead of shaming me in front of other customers.

I recently moved to the area and needed a groomer. I picked this one based on Yelp reviews. I'm…read moreso glad I did. They were so nice when scheduling. The staff was super friendly. Most importantly, they did an excellent job grooming my poodle baby. He looks so good! Will definitely use them going forward.

Just moved to town and was worried about finding a new groomer. Bow-Wow Barbers did an amazing job…read moreand my dog came home looking beautiful!

Beautiful and very clean facility! Offering boarding, daycare, professional training and full…read moreservice grooming. Wonderful staff as well!

Approximately two weeks ago, we were notified that a grooming appointment--scheduled months in…read moreadvance--was being canceled due to the groomer needing the day off. While I understand unforeseen circumstances arise, there was no effort made to accommodate us in a timely manner. Instead, we were told the next available appointment would be nearly two weeks later. During that gap, we received a call stating certain vaccinations needed to be updated and documentation provided to avoid further delays. Wanting to ensure everything was in order, I contacted the office this morning to confirm exactly what was needed for our upcoming appointment. The experience that followed was disappointing from start to finish. After explaining the situation to the first representative, I was placed on hold--only to be unexpectedly transferred to another employee, Alfonso, without explanation. When I expressed confusion, he responded abruptly and informed me our pets needed an updated Bordetella vaccine only. Mind you, their current vaccine expired at the end of March with them being home this entire period. I calmly asked what documentation was required, and at that point requested to speak with a Manager to address my broader concerns. Alfonso repeatedly interrupted me and stated no Manager was available "at the moment." When I asked to leave my number for a callback, he responded, "I don't need your number if we already have your contact info on file," despite my attempt to clarify that multiple numbers might exist on the account due to there being two possible contacts. His tone throughout the interaction was dismissive and unprofessional. I also requested basic contact information for an owner to address directly and denied. When I questioned the inconsistency--being told initially that a Manager was unavailable "for the moment," then later that no one would be available until the following day--I was transferred again, this time to Taylor who was shared to be the Assistant Manager. Mind you, I was just informed that a Manager was not present. Unfortunately, the experience did not improve. Taylor consistently interrupted and deflected my concerns with explanations rather than listening. I ultimately had to ask her to allow me to finish speaking, after extending her that same courtesy. She then attempted to locate additional leadership including a Facility Manager, citing possible shift changes, where the call continued to be picked up and placed on hold multiple times with no clear communication. The call was eventually disconnected by picking up and hanging up; no one returning my call. Shortly after, I received an email confirming receipt of vaccination records. However, I was then told I would need to reschedule yet again because the vaccine had not been administered at least two weeks prior--despite our pet being routinely vaccinated. After consulting both our veterinarian and regular daycare provider, I was informed that this "two-week rule" is not standard practice for pets who are consistently up to date on vaccinations. It is typically applied only in cases where a pet has not previously received the vaccine. For this particular vaccine, routine dog daycare facilities will provide this service of vaccination on same day allowing dogs to remain and play has always been our experience. We went through this same ordeal of providing documentation in the fall of last year and also provided documentation the day prior to a groom without incident and email receipts as proof. The lack of consistency, communication, and basic professionalism throughout this process is unacceptable. There was no ownership of the situation, no attempt to resolve concerns, and no demonstration of care for the Customer experience. This facility has the potential to be great--but currently falls short due to poor communication, lack of accountability, and an absence of genuine Hospitality. At this time, I would not recommend this boarding or grooming facility. Should Leaders (Manager and or owner) reach out and take meaningful steps to address these concerns, I would be open to updating this review and possibly using this establishment in the future.

Loved it! They provide everything you need to give your pup…read morethe best bath ever. Even nail clippers and blow dryers. Super impressed by everything. 10/10 WILL RECOMMEND

I usually take my boys here to get groomed. I have had a couple of issues on different occasions…read morewith them that has nothing to do with the actual service. It's the customer service of these young girls in the front office. Today I was trying to use the DIY dog wash. I wanted to pay ahead because I have no hands to use when I have both dogs on leashes and moving around so I left them in the car when there was one tub open. The lady told me to get my dogs to check the sizing. even though I had just been here three days in a row. I get the dogs and she give my tub to someone who walked behind me while I'm walking back in It was ridiculous. My car is in direct view of the shop.

Cynthia at Pets of Perfection has been grooming Bella for over five years. She always looks like a…read morelittle black teddy bear and groomed her perfectly. She also grams our grand dog Dior!

Called on a Friday morning which the woman who answered put me immediately on hold, no problem. But…read morewhen she got back to me she made it known that they just opened and are very busy which I said that's fine, I can always call back later since her response made me feel guilty for calling during business hours. She said no, she could help me out now meanwhile she keeps giving direction to other workers rather than giving me her undivided attention. I only called to inquire about a cat grooming service and if I could make an appointment but she came back with no there's not a guarantee that if I drop him off at a scheduled appointment time that she would get to him at that time which to me is pointless to even make an appointment then. I also told her my experience at a previous place which is why we're looking for a new place and she defended that company. My cat is 5 and has been groomed since he was a kitten... he's long haired, but it seems she really didn't want my business. Would not recommend solely based on customer service and the immediate defensiveness expressed from the woman on the phone.