I order a washer and dryer on November 30th and they were to be delivered on December 6th. Got a…read morecall at 8:30 am that the dryer wasn't here. So they would deliver on December 9th a Tues. My husband took a vacation day and stayed home so we could get said washer and dryer. They it would be delivered between 8 am and noon. I never got a call until 12:45 pm to tell me the dryer was still not in. Needless to say I was not happy. Then the dryer comes in and they say they want to deliver on a Tuesday again, it's Friday. I called and complained to a service desk employee named Skye and they are delivering my washer and dryer on Saturday. I want to thank Skye for helping me out. She is a true customer service person!!!

Terrible customer service. Didn't even ring me up. Left…read moresomethjng behind that seems to have "disappeared". Not helpful. Rude.

When we're talking Howe's were really talking about what a real hardware store should be like. Not…read moreonly does it have everything that a hardware store should have, they also do everything like a hardware store should do, but most don't. They sharpen all sorts of blades, be they knife, scissor, chain or lawn mower, and fix not only all the things that they sell but even most of the things that don't sell. I've been using Howe's, a family owned operation since they first opened decades ago, having them repair all sorts of things from generators to chainsaws for me, and I've always been more than pleased with their friendly family type of service plus the good information they have given me concerning anything or any hardware problem I might have. They have everything from bird feeders, to rodent traps and from nuts to bolts to barbecue sets; way too many to list. This is a hardware store for which the big box hardware, such as Lowe's, shouldn't present any competition threat since the big box places can't even come close to the services provided by Howe's. I'm rating them Five Stars because as far as hardware and go services go, Howe's really is WooHoo! As good as it gets.

Every time I go to Bova's Hardware I find them to be very helpful and courteous. They always seem…read moreto have what I need and on the very rare occasion they don't they promptly order it and I have it in a couple days. Nice store for our community.

From the owner: We are a small town, family owned & operated business with great customer service! We have a little…read morebit of everything, and if we don't have it, we can usually order it for you. We sell: steel, pipe, keys, send & receive faxes, make and repair hydraulic hoses, make copies, sell welding supplies, forestry supplies such as grading sticks and cant and peavey hooks and handles, hoses, rope, bolts, nails, screws, tools, paint, gloves, v-belts, pulleys, and bearings, pet supplies, grass seed, and much more!

I have always received great service and have no issues with this store. All employees try their…read morebest. I had a question for the manager and he was knowledgeable and very helpful.

Whoever Dan is. He came to install a garbage disposal unit. He had to borrow the use of à few of…read moremy tools and flash light. The unit never worked correctly. The sink and dish washer backed up almost all the time. I was told by a girl in customer service that I or my wife must have done something to the unit. We had the unit replaced after a year of nonsense. The installer showed me two rolls of electric tape used the hold the unit in place. He also showed me that the hose was incorrectly installed. I may buy at Lowes. But only if I have no other choice. I will NEVER have someone from Lowes install anything again.

Total professionals. Truth is they don't need my review or any social media. Everyone that deals…read morewith them, I'm certain, recommends them to family, friends, and neighbors. We purchased a hearth pad for under our wood burner. 5' x 4' for under $470. Inc taxes. Wow!! Ordered it on Thursday and picked it up the following Tuesday (Sept 2021 during shipping crisis). Impressive. So why am I late to review? I kept going back for other stuff and found they had tiles no one had, and more products i couldn't get at big box, so we've been busy working and overlooked doing this. And by the way they have several wood burning stoves fully installed and burning!! Just amazing to find such a wonderful and traditional hardware plus (everything for diy) store!!

I thought I had written a review for this place, but either I'm out of my mind or it was lost in…read morecyber space. Whatever the case - if you are a local or in the area for summer - when that ever arrives - check this place out because it's not just lumber at Smith's. The place has a huge selection from hot tub supplies to that little something special for the lawn tractor! Every time my wife and I go into this place - well - it amazes us! There is new items that arrive throughout the year and this is the one place in town that actually has something for every season. You will find some of the friendliest staff inside or across the street when you actually go there for lumber. Oh yeah - they have the best wood pellets, a few tools and YES FREE popcorn! Folks it doesn't get any better then this. Well - with one exception - with all this greatness - they accept credit cards for a reason - the prices are not Walmart, but then again - it's better that way. Checks and Cash always welcome and they have plenty of parking - it's FREE too! The only reason they don't get 5 stars out of me is because of the slightly higher then I'd like prices!

I strongly disagree with the review posted on AARP dated 4/6/18, I have been going to this store…read morefor many years and never had I ever experience any problems with the store and staff, they are always very helpful,and friendly. If they don't have what you are looking for they'll order for you. Right now the store is doing some remodeling which will make this store better.

They fixed my screen in 1/3 the time they had suggested and did a great job. A day and a half later…read moreI got a call that it was done, how amazing is that.

Great neighborhood store. Helpful staff. They have just about everything you need. Highly…read morerecommended.

Friendly staff, they have almost everything u would need, but only if they stayed open past 6pm,…read morewhen it used to be 8 pm, and expensive, but i quess you have to pay for convenience

I have always had good service and they've always been helpful when I've had a problem, offering…read moresolutions that work.

Get your outdoor gear here. Accidentally stumbled in here and quickly realized this place is not…read morefor me. Tons of skiing equipment and clothing. Same for hiking. Lots of staff present when I walked in. Many assisting customers.

My son goes to AU and he has been wanting these skis! Being…read more5 hours away I couldn't just run to the store. I called them and got the best service ever! They went above and beyond, within a few hours my son has his skis and bindings to match! Amazing team, amazing customer service!