I order a washer and dryer on November 30th and they were to be delivered on December 6th. Got a…read morecall at 8:30 am that the dryer wasn't here. So they would deliver on December 9th a Tues. My husband took a vacation day and stayed home so we could get said washer and dryer. They it would be delivered between 8 am and noon. I never got a call until 12:45 pm to tell me the dryer was still not in. Needless to say I was not happy. Then the dryer comes in and they say they want to deliver on a Tuesday again, it's Friday. I called and complained to a service desk employee named Skye and they are delivering my washer and dryer on Saturday. I want to thank Skye for helping me out. She is a true customer service person!!!

Terrible customer service. Didn't even ring me up. Left…read moresomethjng behind that seems to have "disappeared". Not helpful. Rude.

Total professionals. Truth is they don't need my review or any social media. Everyone that deals…read morewith them, I'm certain, recommends them to family, friends, and neighbors. We purchased a hearth pad for under our wood burner. 5' x 4' for under $470. Inc taxes. Wow!! Ordered it on Thursday and picked it up the following Tuesday (Sept 2021 during shipping crisis). Impressive. So why am I late to review? I kept going back for other stuff and found they had tiles no one had, and more products i couldn't get at big box, so we've been busy working and overlooked doing this. And by the way they have several wood burning stoves fully installed and burning!! Just amazing to find such a wonderful and traditional hardware plus (everything for diy) store!!

They fixed my screen in 1/3 the time they had suggested and did a great job. A day and a half later…read moreI got a call that it was done, how amazing is that.

Great neighborhood store. Helpful staff. They have just about everything you need. Highly…read morerecommended.

Always helpful an no price gouging when other chain stores were always seem beagle get what you needread more

This is a fantastic local hardware store. They have everything you may need to do small repairs…read morefor your home, along with other types of products, such as sporting goods, boots, household supplies, etc. I have never left here without the part I needed, and everything is priced reasonably for a Mom & Pop type shop. Cheers!

Still waiting for the delivery of the back hoe we rented. 2+ hours late (so far). Called them &…read morethey told me it was delivered. NO it wasn't. They found THEIR mistake & promised to get it here ASAP. Meanwhile hours will be wasted that could have been productive. We rented it for 2 days. I want a full day's credit. They don't want to give me that. I will never rent from them again.

Our family's favorite place to get supplies. My dad goes so often he's greeted by name. We love…read morethe communal atmosphere of Stetson Brothers and trust their advice and service. They have a wide variety of supplies, for seemingly every project. Better service and more fun than the big box stores. Would highly recommend to others!

Burke's has almost everything you could need. It is much more than your typical hardware store…read more Staff are knowledgeable and helpful and prices are good.