1. J & W Paint Company

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Ashtabula, OH

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J & W Paint Company

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

Services - J & W Paint Company

Window treatment installation or replacement

Motorize existing window treatment

J & W Paint Company Photos

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4 years ago

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Lowe's Home Improvement

Lowe's Home Improvement

(15 reviews)

I had a leak in a new gas water heater from the pressure valve. When the plumber came to replace it…read moreI made him aware that he had set the temperature at over 135* which is scalding. His reaction was an angry so what. When I pointed out the possible liability problem he just said he hated lawyers. I had no claim for injuries. When Lowe's claims department called I said that I had no damage to my house but calculated I lost about 1000 gallons of water and the gas to heat it. Just mentioning this minor loss triggered a hostile reaction. The AO Smith water heater works great. The plumber was very competent, fast and efficient. He had no customer service skills and it seems Lowe's claim department also needs further training. I made these issues clear to Lowes in a customer survey but they have not followed up after 3 weeks.

Was rudely informed by the morning manager on 09/21/26 that I couldn't make a purchase at the…read morereturns counter anymore. He abruptly stated you see the sign behind me. I don't go there much and didn't realize the sign or policies had changed, but there are still the same amount of people standing around doing nothing as usual almost like WalMart anymore. I used to think the brother had a bright future there but it's going down hill fast with his shitty attitude and his partners in the retail stress positions. Most likely will travel twice as far and pay twice as much if it affects their bonus or performance reviews. I'll travel as far as it takes not to buy anything at that location again. Customer service sucks. Guy in the paint section was Awesome though today!

J & W Paint Company - paintstores - Updated October 2026

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