I've bought several appliances here. Always good experiences. They also do repairs at a reasonable…read morerate.

very honest and great service. don't listen to the negatives. My whirlpool dryer quit working, I…read morebought it may of 2023 . whirlpool wanted 350 just to look at it. I contacted Dave and it cost me 132.00. 60.00 service and 72.00 for the part. YOU CAN'T GO WRONG

Fast and efficient. George identified the problem with my washer immediately, ordered the part,…read moreand was back to install it two days later. It's working like normal again. I would definitely use Pinales again!

I had a great experience. I was able to schedule an appointment very quickly. George showed up on…read moretime and was very friendly and knowledgeable. He repaired my dishwasher and dryer. The turnaround time to order the dryer part and it's installation was very quick. I would highly recommend if you need a repair man.

No, pick up an old mattress from my home when you buy a mattress, game changer!!!!…read moreNice people

I came in today to buy a couch & it's also my first time in this furniture store it's very nice &…read morelots of varieties of furniture. The employee at the front desk was very nice & very helpful he helped me thru every process that I needed to do & showed me a wide variety of couches, chairs , lamps, etc. I asked him what his name was he replied back That his name was lee he definitely has amazing customer service & an amazing attitude he's a great dude & everyone should come here to check this amazing store & to talk to him he'll help you with absolutely everything that you need. -Thankyou

Excellent customer service! Store manager was extremely friendly and eager to show how incredible…read moretheir products are. If you need cooking utensils, come here. The lifelong guarantee makes the value unbeatable.

Expensive but worth every penny! I recently purchased the sandwich knife - everyone should have one.read more

I was here roughly a month ago buying supplies for a duplex renovation. I usually go to 'that other…read morehome improvement store' located near the airport but I was given some Home Depot gift cards and wanted to use them. One thing I like about Home Depot is I can cut wood and pay for it by the linear foot. This is much appreciated. In general, they have a decent stock, overall, when it comes to everything in the store. What sucked is the employees. I had a question about light bulbs and one worker told me he'd go get the lighting specialist and I stood there waiting for ten minutes. Frustrated, I decided I'd buy the bulbs elsewhere and continued on my shopping. The ONLY employee at this Home Depot who asked me if I needed any assistance was a gentleman named Rich. He was very helpful and I wish the other associates at this store were as helpful as he. There were some other associates who helped me when I needed assistance (they had to get the lift to grab a pedestal and a sink off a shelf many feet up) but they weren't super impressive, friendly-wise. As mentioned, based on my list, this Home Depot had a decent amount of items in stock. I would give them a 3.5 out of 5 but rounded down due to the lack of help by everyone with the exception of employee Rich.

We ordered a DreamLine Sapphire shower door through Home Depot's website. What followed was two…read moreweeks of misinformation, endless hold times, and a pickup that never existed. We were told it would ship via UPS. Instead, it showed up on a 53-foot tractor-trailer with no liftgate, on a residential street that couldn't handle it. The lone driver nearly wrecked the box getting a glass shower door off the truck. The glass survived; a door bumper didn't. Customer service put us on hold for up to 10 minutes at a time, then promised a replacement bumper. A week later, we learned that was "misinformation." The manufacturer wanted the entire door returned. Home Depot emailed us a scheduled pickup with a tracking number. On pickup day, nobody called. When we contacted the carrier ourselves, they told us the tracking number belonged to an order closed in 2017, and there was no pickup scheduled and no truck in our area. Home Depot's phone rep, after a 20-minute hold, suggested we leave a huge, heavy glass door on our porch. When asked why the carrier never contacted us, her answer was, "Oh well, that's the way things go." The next rep kept reading us the same 2017 tracking number. The one bright spot: the staff at our local store went out of their way to help, even though they told us the online side operates separately and they have limited ability to fix .com orders. The door was eventually picked up and refunded, but only after hours of phone calls and a corporate escalation. If you're ordering anything large online from Home Depot, be prepared to manage the whole thing yourself.

This is honestly one of the worst businesses I've ever had the misfortune of dealing with…read more Had a dryer go at our apartment so our property manager got a "new" one from them as the washer/dryer is in our leasing agreement. Took these Neanderthals almost two weeks after my PM purchased it to get it to us...we live 5 minutes up the road. THEN, when they did finally get it to us, they were over an hour late, and it took 4 of them--yes, 4--to install this dryer...for 6 hours. Fast forward about three weeks and our dryer is now screeching from the drum motor being off center and it sounding like rusty rubbing metal... Do NOT use this business, ever!! I would recommend Rent-A-Center or Aaron's or the like a thousand times over before I would ever send anybody here! How this business is even *in* business is genuinely shocking to me

Bees appliance is breaking the law selling washing machines with the safety switch removed from the…read morelid.\n That is a safety feature that they removed and Siri's injury could result Robert told me himself that they move the switch on every machine and I researched it and found that that is illegal.

I've shopped at Arthur Schultz, many times in the past, and have never had a problem of always…read moreenjoyed customer service and the furniture. I went in there very recently and hardly got the words out of my looking for and the one salesman we don't have it and I tried to show him that they had it on their said no we don't do that anymore very rude so we found someone else and he was pretty much just as bad. I am disabled and I have an and I don't really know if that was the problem or what it was, but I am never ever been treated so badly will purchase here again.

Poor customer service. 3 months past what we were originally told to expect delivery with no…read moreattempt to make it right. They had a chance, but chose not too.

I have been late on a couple of payments and even when i actually make a payment they continue to…read morecall my phone and show up at my house. They even call my family members. They do not know boundaries. I know that I will not be buying from there again.

I purchased a tv that had been rented prior to me signing my 120 day purchase program. We had it…read morefor maybe 2 wks and had an issue with a HDMI channel. So I called and spoke with the Mgr " Chris " who was very helpful and set up a delivery of a brand new one; for the same price !! The delivery guys were very knowledgeable and did a great job .. Denise is the other Mgr who has been great. I will refer my friends and family and be back in the near future. Thanks