Fast and efficient. George identified the problem with my washer immediately, ordered the part,…read moreand was back to install it two days later. It's working like normal again. I would definitely use Pinales again!

I had a great experience. I was able to schedule an appointment very quickly. George showed up on…read moretime and was very friendly and knowledgeable. He repaired my dishwasher and dryer. The turnaround time to order the dryer part and it's installation was very quick. I would highly recommend if you need a repair man.

I've bought several appliances here. Always good experiences. They also do repairs at a reasonable…read morerate.

very honest and great service. don't listen to the negatives. My whirlpool dryer quit working, I…read morebought it may of 2023 . whirlpool wanted 350 just to look at it. I contacted Dave and it cost me 132.00. 60.00 service and 72.00 for the part. YOU CAN'T GO WRONG

NEVER and I mean, NEVER, use Fullertons for any of your appliances…read more Day 1 of installing our new washer it didn't work... had to wait an entire week for them to come out and "fix" it. After a few more weeks we had to have them come out because it stopped spinning so they "fixed it" again. About 1 month later we had to have them come out YET AGAIN because the washer was making extremely loud noises so they "fixed it" by putting plastic covered on the bottom of the washer. Here we are now almost a year out and our BRAND NEW WASHER FROM FULLERTONS is still a LEMON. They said they would be here at 9am to look at it because I work at 10am. It's now 9:45 and they are not here. Never give these people your money. in this economy of living paycheck to paycheck and trying to just make it by for me and my kids, I am now out of a brand new washer due to Fullertons selling me a lemon and making sure to not address it during my warranty still being effective.

Wouldn't even let me finish my question. Rudely stated that they don't work on anything that they…read moredidn't sell and didn't suggest any alternatives. Do not recommend.

Dugan's sent me a damaged cooktop, refused to replace it, and even messed up the natural gas to…read morepropane conversion--my contractors had to fix their mistake. Then, a random replacement cord showed up at my house with no explanation. Despite how they advertise, Dugan's is not a small family business--they're part of a large corporation (Don's Appliances in Pittsburgh), and it's nearly impossible to reach anyone beyond the local salesperson. Since sharing my story, I've heard from many others who've had similar issues with damaged products and nonexistent customer service. It's wrong to treat people this way, and since few speak up, I will. Save yourself the trouble--shop elsewhere like Fullerton's or online. Dugan's is not what they claim to be.

Needed a gas stove quick. Called Duggan's and they had the model I wanted and delivered and set up…read morein 48 hours. Thanks.

This is honestly one of the worst businesses I've ever had the misfortune of dealing with…read more Had a dryer go at our apartment so our property manager got a "new" one from them as the washer/dryer is in our leasing agreement. Took these Neanderthals almost two weeks after my PM purchased it to get it to us...we live 5 minutes up the road. THEN, when they did finally get it to us, they were over an hour late, and it took 4 of them--yes, 4--to install this dryer...for 6 hours. Fast forward about three weeks and our dryer is now screeching from the drum motor being off center and it sounding like rusty rubbing metal... Do NOT use this business, ever!! I would recommend Rent-A-Center or Aaron's or the like a thousand times over before I would ever send anybody here! How this business is even *in* business is genuinely shocking to me

Bees appliance is breaking the law selling washing machines with the safety switch removed from the…read morelid.\n That is a safety feature that they removed and Siri's injury could result Robert told me himself that they move the switch on every machine and I researched it and found that that is illegal.

Great service. Marlin is so knowledgeable and a really nice guy. He came out and fixed both my…read morewasher and dryer that I purchased used and neither of them worked properly. He did a great job and very quickly. He doesn't over charge. Highly recommend and will call him first for any repair in the future!

From the owner: We repair all makes and models of your home appliances. Washers, Dryers, kitchen stoves, and ovens…read more Reliable, fast response.

Late on a Saturday afternoon, I started a project I had no Idea was going to be so difficult to…read morefinish. A washer for a spigot needed replaced. Off to HD for the usual. "We don't sell those, only the whole thing" was not the reply I was looking for. I don't feel like chipping the stone on my house to replace an entire spigot head. I call frantically around to hardware stores. I call True Value, "yes we have that, we close in 30 minutes". So I fly across town to this place, which I admit is hard to find if you don't know what you are looking for. I walked in with the spigot handle, which had the washer attached, however the screw holding the washer had its head broken off. The guy there CUTS the washer off, and uses a Vice Grip to pull the broken screw out. If this had gone wrong, I would have been without water for the weekend, but it was no problem. He pulls out a new washer, a new screw and some graphite packing, and I am home with a fixed spigot in no time flat. I LOVE this place. Every time I go there, they are extremely helpful, and the only hardware store I will go to now if possible here in Erie. They have helped me with random fittings and build something that is what I am looking for. The Best!!

No, pick up an old mattress from my home when you buy a mattress, game changer!!!!…read moreNice people

I came in today to buy a couch & it's also my first time in this furniture store it's very nice &…read morelots of varieties of furniture. The employee at the front desk was very nice & very helpful he helped me thru every process that I needed to do & showed me a wide variety of couches, chairs , lamps, etc. I asked him what his name was he replied back That his name was lee he definitely has amazing customer service & an amazing attitude he's a great dude & everyone should come here to check this amazing store & to talk to him he'll help you with absolutely everything that you need. -Thankyou

Excellent customer service! Store manager was extremely friendly and eager to show how incredible…read moretheir products are. If you need cooking utensils, come here. The lifelong guarantee makes the value unbeatable.

Expensive but worth every penny! I recently purchased the sandwich knife - everyone should have one.read more

I was scheduled for service through Whirpool.com warranty on a new Whirlpool side-by-side…read morerefrigerator. The date was today Wednesday, August 31. I called the number for Shaw-Puckley at 3:45. Message said they were on vacation until Tuesday September 6th. I called Whirpool.com and reported this to them. They said all of the appliance contractors are to mark off when not available. We are now rescheduled with another company on Wednesday, September 7th. I would NEVER schedule another appointment with them. BEWARE, customers in Erie PA

I'd give zero stars if I could. We had them come and look at my mom's washer. The repairman seemed…read morenice and knowledgeable. He said the parts would be ordered and he would be back the next day. It is now 3 weeks later and we have not heard a word from anyone! We have left countless messages and not one has been returned! When the repairman left, he took bolts to the machine so now it is completely unusable. I would NEVER recommend them. My poor mom is so distressed.