I purchased my son a bike that cost $658 upon exchanging the bike because the assembly guy didn't have it ready today because he was out. I changed it for a higher bike but they only gave me a refund for 599 instead of the 658 that I paid Miss Harmony stuck by my side, trying to figure it out. She did not understand why the full amount was not refunded, but she was so nice and pleasant that she made this whole ordeal. Pleasant I will recommend the store because of her attitude and her commitment to help her customers. She is still working to resolve the matter, which I know that she will because she was dedicated today in the future I will continue to shop here because I was treated with respect.Thank you and have a blessed day.
Update guys:
I got to be honest I still don't understand and maybe it's just how their system is setup, but I did not get the refund but I really do appreciate Jeff trying his best to make me understand. I would still recommend this store only because I was listened to and not just passed along.
So even though I still want my 58 dollars or a store credit,Thank you guys for listening .So the next time yall in Alabama stop by the store and shop with Harmony and Jeff!! read more