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    Southern Paws

    5.0 (1 review)
    Open 7:30 am - 4:00 pm

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    8 years ago

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    A Puppy Parlor

    A Puppy Parlor

    (2 reviews)

    I love Puppy Parlor. Both my dogs get treated so good. They do a good job. On days they are closed…read morethey will work us in. Very accommodating and friendly.

    I received terrible service today from both the owner and his wife. They're not able to leave…read morepersonal issues at home. They were both rude and quick to anger. Owner would not let me talk to the groomer (his wife). He also didn't introduce himself. A simple "hi, welcome ... my name is ___ and I'm the owner. I'm sorry the groomer is handling a personal issue at the moment, but I can definitely get her to call you once she is in our parlor" would have been professional and totally okay with me. Instead he said she was currently taking care of their toddler and couldn't talk to me. I asked if it was a bad time and offered to come back another time, and he said no and told me I had an attitude. I just wanted to explain how I wanted my dog's hair to be cut to the groomer and not to a man that I didn't know. I left my dog there and didn't even go pass the end of the road before I decided to take my dog back home because I had a gut feeling my dog wasn't safe. When I got back I over heard him talking about me and he said "that girl's fu**ing dog!" ... soon after I was thankful the groomer was there so I could talk to her. However she proceeded to yell at me too! She said she wasn't unable to even change her toddler's dirty diapers. I guess it was because she had to come cut my dog's hair :( ... also the owner was in the middle of bathing my dog when I came to get him back. He said I had to pay for his bath. I've taken my dog there 2 times before and never saw or met her husband. Yes the place is kind of dirty and I did see roaches, but she did a good job and the price was really cheap so that's why I went. I even went another time and they were closed. Nobody ever called me to let me know they were closed. It's a good 20 minute drive for me and I was late for work. Because I'm patient and forgiving, I went back this last time. Will never be going there again because of the way I was treated. Rude, unprofessional, poor communication, dirty, and roaches. Keep that in mind if you're considering going to A Puppy Parlor.

    Southern Paws - groomer - Updated May 2026

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