Called to check on the status of an order that was placed in store. Rep said 7-10 days when the purchase was placed. 11 days later, I wanted to see if there were any updates or info on my order. I wasn't upset that our order is overdue, I was just curious to know if they knew a date. Needless to say the girl went on to cut me off and raise her voice to tell me she has no control. I understand and know that this is a busy season. I just wanted to ask if there were any updates. I won't be doing business there again. I have spent thousands in that store and now, wish I haven't. Good customer service is so hard to come by these days. Thanks "Ashley" for being rude. read more