I did a pickup order. I check in only to sit and no one came with my order. Made several calls only…read moreto be disconnected. finally after thirty minutes I walked inside and lady identified herself as a manager - said she has my package - and the phones was acting up- but no one thought enough to inform me what was happening. Rhia is the third time I had problems with pickup orders. first two times happened inside the store. customer service training is needed .

I visited Belk for the first time while visiting family in Alabama. It reminded me of a Kohl's, JC…read morePenney, or Sears. Clothing is its main attraction I felt. I spent about 45 minutes in the store while browsing for clothes. I was smiled at by two employees, but not offered any further assistance. The store was organized and clean, but there was a LOT of inventory which made it a bit difficult to move through the sections. While ringing up my items, two employees held a full out conversation about another employee. The one assisting me did not engage in any type of small talk. While I waited for my family member to get rung up, I observed another employee behind the register trying to hide the fact she was using her cell phone. Because I had flown there, I didn't browse any of the home goods sections. Prices seemed a few dollars higher than what I am used to paying for similar items however there was a good buy one get one sale going on so that helped my budget. I have received quite a few compliments on the clothing that I purchased at Belk so that is a motivator to return next time I visit family. I just won't expect much engagement with the staff.

When we broke down this afternoon at the Walmart auto center. Your mechanic came out to see if it…read morewas something he could repair. He realized we would need to go elsewhere to get our old Cadillac worked on. He made suggestions and guided us to someone that was able to get us back on the road. We were blessed to have him help us. I'm sorry I didn't get his name. Thanks walmart in Millbrook,AL for encouraging your employees to put the customer first.

The bakery was heavily lacking and the fruit and vegetables were a far cry from other supercenter's…read morein the area. Freezer section was needing stocked and the clothing department had poor taste also.

I love TJ Maxx, but I do not like the employees to stand around gossiping and just shooting the…read moreshit. Zero employees wanna help check you out. You have to ask every single time to get them to stop bullshitting and take care of the customers. That was about 15 of us in line and one person ran it up in three at the other end of the counter. Just giggle on having a good old time. You need a management in there is somebody that's a leader because whoever was there now flat out sucks

This location is clean and very convenient to the other stores. There is plenty of parking and you…read morecan find some good stuff that you are looking for as well. If you get tired of shopping, of course you can come and get something to eat.

My husband and I got out tires there. when it's time for balancing rotation. They turn us down…read moresaying that they don't do it. Everything's broken. We can need to go somewhere else. We paid for it now we can't even get the service. The guy said the lift is not working. He lied his ass off, I saw them putting others people installed tries.

Walmart in Prattville, AL should be ashamed of how they handled the recent power outage. When the…read moreelectricity went out across the entire store, there were no Walmart leadership giving direction or updates. The backup generator failed to kick in, leaving customers stranded in a long line for 30 minutes with no guidance. Despite the confusion, shoppers remained calm and patient--but where was management? What is the store's protocol during a power outage? It certainly didn't feel like there was one. The only staff who made any effort to help were a man named Mari and a young red-headed woman--both of whom were kind, professional, and thanked us for our patience. They deserve recognition for stepping up when no one else did.

BEWARE!!!Awful! Just awful! No security, no money for security, drab,cheap. Teenage and gangster…read morehang out. No families, children for old people seen on my visit today. People are scared to go since they had that shooting in the parking lot out front last year. More than likely, it will close soon. And they'll turn it into another Police station like they did the old Montgomery Mall. So sad, goodbye Eastdale Mall. This used to be the Place to hang out in the '70s and '80s. There are a lot of urban clothing stores gearing towards a particular demographic. I still don't see any mall security driving around the times I take my grandkids to chuck e cheese, and it's dark when we leave. I don't feel safe if you go in there.I don't feel safe taking my family there. There is no security. Although they have a sign saying, teenagers must be accompanied by a parent in the evening on weekends, it is not enforced. I see people teenagers being dropped off there. There's also a sign on the door no weapons allowed. Wouldn't have many customers if they put up a metal detector as I can guarantee you most of those rough looking gangster.Types are packing heat when going inside the mall. What today and made a photo of Spencer's, have fond memories of when I took my son there. I wanted to send him a photo. I don't see many cameras around inside the main mall corridor or in the parking lot. The food court is closed totally and got it out. They need to update their google facts about them mall. It is inaccurate, the ice skating rent closed years ago. There is a roller skating rink. Now, that was totally dead in the late afternoon. There was some kind of restaurant that used to be there that has closed. It is not a welcoming place. You feel like a minority in a secret membership club. Dirty floors and bathrooms. Selling cheap cell phones, cheap jewelry stores, cheap kids toys, cell phone repairs. Cheap sunglasses, watches every kiosk that can sell cheap stuff Is there. Meanwhile, all the nice stores are closing and leaving for good reason! It's very sad. It used to be a nice small, you used to see families and children but not anymore. Even my kids don't want me taking the grandkids after that shooting, they say, "Go to Eastchase!" There are no more nice decorations. There is no money, no more flowers in the planters outside. Since the home store closed over a year ago, no one knew has moved in in that spot. Before that, it was Sears, before that, it was Montgomery.Ward, when I used to work there. Maybe that's why the renter cop didn't want me making photos of all the stores that closed. He said, people don't want their photos taken and posted, I explained to him one picture I was making for my son and some other pictures of different and new stores to post on facebook check in as free advertising. Guess they don't want free advertising their businesses booming without it! I still shop at Dillard's outlet there. But they have the entrance to the mall blocked off. Chuck Cheese has very slow busines. The manager told me they were trying to relocate to Eastchase Mall, Iguess it didn't work out. I honestly don't see how the mall is still open. I thought the rent a cops harassment was ignorant, aggressive and rude. As far as yelling at me about making photos was unprofessional and unfounded. There are no pictures or signs, forbidden photography within them all, and the code of conduct when you first walk into the mall like in a high school. It says nothing about such a rule. It mainly concentrates on violent behavior because they realize what kind of demographic population is shopping and hanging out there! Many of the kiosks in the middle are standing empty as you can see on the photos. Really? Getting bent out of shape. It's really funny to me because there weren't even any people there for me to make pictures of. The place was totally dead, and this was in the late afternoon on a Friday. There used to be nice music playing Over the speakers, There was nothing music no atmosphere.They took down FB reviews, no new posts .

This place was just OK. They had a few stores that were worth checking out prices a little more…read moreexpensive than on certain things that it has some cool public art in the fountain that I like to see.