Alexis is a fun and interesting woman. Very knowledgeable, I live in So Cal, but a friend asked me…read moreabout Petco because her aunt lives there temporarily. Told her she can't go wrong with Alexis. Wasn't my experience, but she takes her job seriously, wish I had someone like that at my Petco

I've been to this location many times never had any problems until I had this rude lady help me…read more She seemed irritated from the start and did not want to help with my coupons and just made me feel uncomfortable very bad customer service. She should honestly be let go if she doesn't like her job that much. Sadly never going to this location again!

Great little independent pet store. They have a wide variety of pet food and if they don't have…read morewhat you want on hand, they will order it. The staff is very friendly, I have taken my English springer spaniel in with me and the staff all give her some attention. They have a rewards program for buying the food.

I enjoy using their self-serve pet wash. At home, bathing my 20-pound dog can be a challenge. I…read morehave to bend down, which puts a strain on my back and legs. Their water pressure is excellent, and the blow dryer is top-notch. The shampoo selection is also great. However, I think $15 is a bit steep.

As I was driving home, my dog needed a little SNACK. (My dog isn't pictured, lol but she is a…read morePitbull Terrier Mix). She has elbow dysplasia and hip dysplasia, so I've done a lot of research with what kind of food she needs and so forth. The owner of this store was extremely informative and the cashier was super helpful as well. I believe this location was shutting down, but they have another location as well!! They had TONS of different cool birds, animals, and pet food galore. The kitty cat was a customer's new kitten, I just got lucky enough to hold the cute little siamese. I would 100% go back to check out the other Armstrong's Pet World store.

I love this store! Staff is helpful and knowledgeable. I walked in looking to buy a snake with no…read moreknowledge of taking care of one or owning one. I purchased my pet snake here and he is healthy and very well behaved. I love that they offer live food at a cheap price. Please support them! Support your local businesses. They car about the animals and love to help!

I went into DESPARATE MODE, my lil kitty Sombra started going into heat yesterday! OMG, she…read morereminded me when I started menstruating, the ache, pains, bloating, discomfort, kind of losing my marbles of those feelings for the first time. I felt bad for my Sombra even tho SHE was going through a change, and only me, her mommy, had to act very, very fast to try and figure out how can I get her back to feeling somewhat better temporarily. I couldn't wait for Amazon to deliver a day or two later. I called Petsmart Merced, spoke to Jonathan and he quickly guided me with some products they may have in stock. Once I arrived, another staffer directed me to the right isle and I was able to view what I believed my kitty needed but I needed Jonathan's feedback too and WE both picked up the same product. Thank Jonathan and team for your assistance to this urgent matter. I would recommend my family, friends and newcomers to Petsmart Merced. Everyone have a wonderful day! Yes, I am calling around for my kitty to be spayed soon I hope. It killed me to see how my Sombra was suffering going into heat.

I can't say enough good things about this store. They have all that I need for my colony of feral…read morecats (18) and for my dog Frankie. their prices are the lowest in town by far and the selection is enormous. and if you can't find it in the store chances are you can order it online. the staff is always friendly. I love this store, specifically the Merced PetSmart!

I did a review here when I first started using CaliPetz but, that changed today! Awful experience…read morefor our family. I am very disappointed with them now! It started very well in the beginning early last year. But, today I picked up my dog and she was shaved again! They had her in there for 3hours! Just to shave all her fur! :( I asked for a trim half an inch on the body (I don't want her shaved, keep her fluffy) shave the tummy, clean private parts, teeth cleaning and bath. I had her groomed to be ready for a photo and now she's shaven. I'm so upset! This is the second time they did this to us. And, I can't be understanding anymore. Last time was last November 2025. So she's, ready for the holiday festivities and photos. But, she was shaved! I had to have her wear sweaters all winter because she was getting cold and looked malnourished. And, they offer a free grooming for next time! Why in the world would I bring my dog to them again. No consistency! Both times it was the same person at the drop off. I have nothing good to say to this place anymore.

Cali Pet Goodz is great! I've taken one of my dogs in a few times for quick nail trims. Luckily,…read morethey'd been able to accommodate my dog right away and were finished within 10 minutes. I have another dog that is very shy and timid. I talked to the staff a bit about how best to handle a bath and grooming for her. They made me feel like they'd take really good care of her. They said they would start with a bath and go slow with the blower and see how she does. They assured me they'd stop at any point if she got too anxious with the process. She did well and I picked her up a few hours later with her smelling great with a nice trim as well. She looked amazing. I am really happy with the staff at Cali Petz. Everyone is very kind and willing to talk about any concerns I had throughout the process. I will definitely be going back for dog grooming. It's nice when you find a spot near your home that does a great job. Thanks Cali Pet Goodz!

Had a good experience with Tropical Haven recently and in some years past. This last visit was for…read moresome fish food which they had for my fish pond. I appreciate being helped soon after entering the shop and the clerk knowing and helping me find what I needed. Appreciated the efficient experience as my wife was waiting for me in the car...

I wish I had checked reviews before buying here. So many people have had similar problems since the…read morenew owners showed up. Tl;dr: Their return policy is deceptive and only explained on the receipt, and they refuse to take care of their customers. I bought a $20 electric heater for my kid's beta that was recommended to me by them, and even on the lowest setting, it was too hot for the fish and almost killed it. I came on day 10 of the 14 day return policy to get my money back, and they told me that they can't return electronics. I asked about the 14 day policy, and they said it doesn't apply to electronics. When I told them that I was never informed of the policy before buying it, otherwise I wouldn't have bought it in the first place, they didn't care and said it's on the receipt. ...You know, the ONLY place where this policy is posted to customers. The one you can only know about AFTER you buy something. It's aparently too "redundant" to state the policy that you can't return the product you're about to buy prior to buying the product. That policy. I asked if I could get store credit or replace it with one that works, and they refused. I was told I can contact the manufacturer to get a replacement heater. Everyone knows that the obvious choice a business should make when dealing with returns is to say "Nope. Not my problem." It's best business practice. Duh. On Monday (today), I went to to talk to the owner about the situation. He stood by his associates and said it's the responsibility of the customer to ask about the return policy, and did not understand why the policy would be unclear if the first time the return policy was explained was after it was purchased. He also seemed to not understand the difference between a warranty and a return policy, and was comfortable keeping the communication about their return policy solely on the receipt. He also didn't think he should go about and explain the warrant on any product you buy with him. When I told him I wouldn't be returning, he still didn't seem to grasp the problem of what happened. I want to support small, local businesses, but this place isn't worth it. They're happy to take your money, but then refuse to actually do any proper customer service when issues arise.

Lulu (I believe is the business owner) is an amazing lady! I stopped by today because I saw it was…read morenew, after having my pups vet appointment right next door. And wow oh wow I must say! This is a Dog Mama central! Such beautiful accessories, gadgets and Beyond! They have almost everything you can think of. And a big selection of treats, food, grooming products, pet clothes, kennels (but the nice kind not the standard metal ones) And a huge selection of different collars, leashes & pet beds. Thanks Lulu!

What a wonderful store! Amazing clean ingredients food products, cute clothing and accessories, and…read morefriendly service. Overall a great experience, I recommend shopping here for your fur babies.

Bought chickens here. My husband and the older man got along okay. Knowable. We have bought…read morechickens 2 times and happy with them.

Very hard workers very friendly and the prices are very competitive John Keith and the staff are…read morebeautiful people