Online appointment was not honored by store. Drove 40 minutes wasted round trip. Wanted to shave my…read moredog, No thanks

I brought my two large dogs into petsense to be groomed. They were scared and it was their first…read moregroom and the groomer was great. She did an excellent job of calming my pups and they looked wonderful

Bowling Green/Warren County Humane Society…read more another horrible experience with this shelter. we have been trying to find the perfect dog for our home that met our landlords requirements for YEARS now and we finally did today. we saw 2 adorable jack russell terrier mixes, and really wanted to adopt the male. his kennel wasn't marked as adopted and the woman let us walk him and decide if we were going to adopt him. in the past as a volunteer, when a dog is being walked I have been told that if the people walking it are considering adoption, they can't be claimed by someone else in that moment. well today the rules must have changed because in the time under 5 minutes we were seeing how the dog acted on a leash, we decided we really wanted to give him a home. we go inside and another taller blonde woman with a bun and a black puffer vest comes over and said there's people that look at the shelter from all over the country on petfinder and other partners that can claim the dog. he was now adopted. she had gone in the system and marked him as claimed in the time we were outside with him. we find out he hasn't yet been paid for and he's on hold until friday for them to pick up the dog. this absolutely crushed me to hear because we got our hopes up so high and felt an instant connection with him and his temperament was so good. I don't understand why that woman thought it was okay to do that when another employee (who did nothing wrong) had let us walk him and decide whether or not we wanted him just to turn around and promise him to someone else at the same time without warning us. this was sneaky and so unprofessional because now I'm an emotional wreck until I know Friday whether or not this can work out for us as a backup plan for the dogs adoption. I will never in my life return to this shelter or recommend it to anyone else if this fails. I am praying so hard that we can somehow still adopt him but this was a horrible experience to have to deal with.

I've adopted 2 cats from here. Each time after I have taken them home, within the first few hours I…read morehave noticed they had worms. If that doesn't show you the conditions that this place has, then idk what does. When I adopt a cat, I expect that everything is ok.

The fish section is terrible! The fish tanks are not being properly maintained, and there are dead…read morefish that have been sitting there for too long. The employees do not know how to handle the fish properly. The entire fish section has gone downhill since the remodel. I am very dissatisfied and will never buy fish from there again! Honestly, if I knew a better way to report this location, I would!

Came here to pick up my sisters-in-law cat food. The staff was a bit busy with other customers. So…read morewe were able to find the cat food, once we wander for a couple of minutes. But once we got in line to checkout, it took longer to find the food. The cashier was helping out a customer and answering a lot of questions. I wasn't sure why another cashier didn't open up to help out. But nevertheless, we got the cat food and saved the day! Decent place a lot of stuff for your pet needs and they even have fishes, birds and other small animals for sale.

PetSmart is guilty of false advertising. They post two huge signs on their front doors saying…read more"BOGO toys and treats. Details inside." Ask the checkout clerk for the 'details'. She knows nothing. Tour the store and find only items for 'buy three get one free'. Go back to the checkout clerk to find the BOGO items. She now says the sign is in error, there are no BOGO items. Ask for manager (Kathryn) who will not honor the advertised BOGO offer. She acknowledges the BOGO sign and what BOGO means. And that the sign is wrong but she will not honor it. Nor will she take down the false advertisement. Of allow me to do so. Any store that knowingly posts a false advertisement (and refuses to correct it) deserves a full-blown boycott.

I love pet smart I just do not like they are always out of stock on the items i need. They…read moredefinitely beat petco though, petco is over priced

My husband and I have been boarding our Black Lab with Faye and her girls for the past 11 years…read more We live in Bowling Green and happily drive 40 minutes to board him with Doggy Days. Our expectations for level of care are high and we have never been disappointed with the service or care shown to our dog. In fact, we often tell them just how grateful we are to have found them. Our dog has always been very well cared for and gets so excited as we approach the driveway. We wouldn't consider boarding him anywhere else! We highly recommend Doggy Days.

Worst experience of our life! Came back a day early from vacation to find our dog covered in…read morefeces! They weren't expecting us so we caught them off guard. So much for the free bath! They doused him in perfume to mask the filth, which made it worse. When I complained to the clerk, she brushed me off. Later, the owner called to chide and yell at me for putting a bad review on Facebook. No apology, no refund, no respect! It was a nightmare! Our dog didn't bark for days as he was traumatized. And he's normally a yappy thing ! Took him weeks to return to his normal self! Never again! We have no idea what happened there but it's not worth the risk!!

I've reviewed this place a few times so either there are duplicate entries or the site keeps…read moregetting erased. TSC in Portland TN has what you need for basic jobs and they're fairly priced. Service is friendly. That's it.

we were traveling in an rv and were out of propane. Called Tractor Supply in Franklin and they…read moresaid they could fill our propane tank if we could get close enough to the fence. We were able to pull up close enough after they moved to pallets of merchandise and several wheel barrels and three feed bunks. This is one of many reasons why we like tractor supply,thank-you Robin and your helper,appreciate your above and beyond service