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    Tractor Supply

    5.0 (1 review)
    Closed • 8:00 am - 9:00 pm

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    2 years ago

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    Ashley Outlet

    Ashley Outlet

    (2 reviews)

    Ashley Furniture has, without question, provided the worst customer service I've ever experienced…read more I ordered a sectional and was told it would take up to six weeks. I waited over two months and never received a single phone call, email, or text with an update. Every bit of information had to be chased down by me. When I finally called after waiting well beyond the promised timeframe, I was told it still wasn't in but should arrive in about three days. Those three days came and went--again, no communication. A week later, I finally received a call on Friday saying my sectional would be ready for pickup on Saturday. I rearranged my schedule, drove to the store, and found out it wasn't even there. How does a company tell a customer their order is ready when it isn't? After more than two months of delays, broken promises, and complete lack of communication, I wanted to cancel my order. That's when I was told I'd have to pay a 40% restocking fee--despite the fact that Ashley failed to deliver the product when promised and repeatedly wasted my time. Charging customers such an outrageous fee after providing this level of service is unacceptable. If you're considering buying from Ashley Furniture, be prepared for poor communication, missed timelines, and a company that expects you to absorb the consequences of its own failures. This has been an incredibly frustrating experience, and I will never spend another dollar at Ashley Furniture. I strongly recommend shopping somewhere that values its customers.

    Terrible customer service, I would never shop here again. I waited 3 months for a kitchen table…read morethat never arrived.

    Tractor Supply - deptstores - Updated October 2026

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