Their employees are great and super helpful but their suppliers, (Hillman) in particular, are making the store look bad. I made numerous trips and attempts over a 3 week period to purchase a 96" barn door hardware package. The first week the store employee was very helpful but could not make a sale due to component boxes missing pasts, the work parts in the wrong boxes and missing critical components to make a complete set of hardware ... the store employee said he was going to contact Hillman directly and have them make it right so I went back week after week for 3 weeks before ordering a complete system off eBay. Hillman is not doing right by Tractor Supply. Also as a side note I saved about 50.00 ordering off eBay. read more