This is the only place, in this area, I would buy my fish. The owner, Bradley, is very knowledgable…read moreand he specializes in fish, so you will get the best information from him about fish. My son and I bought several fish for our tank and they are all healthy an doing great!

Found this store by accident and couldn't be happier that finally there is an option for fish and…read moresupplies outside of the box stores in the area. Their selection of fish is something PSmart, or PSupermarket has never had. The tanks are not spit shined the cleanest but the fish are happy and none were seen floating stuck to the filters as you see in the other stores. The merchandise stock and brand selection doesn't seem to be large but they had all the essentials and indicated they could order what you needed if not seen in the store. All in all, I liked what I saw and it seems these guys know their fish and are set up to offer a nice variety not found in our area. They specialize in quality fish more than housekeeping and that is what counts.

I was unsure of what to expect due to the mixed reviews; some say Fintastic has gone downhill,…read moreothers say it's wonderful. My partner and I were very impressed with the knowledge of the new owner (previous owners son). He's young but has an incredibly extensive knowledge of marine life - he had an answer to every question, even the odd ones lol. We ended up getting a juvenile longhorn cowfish that day, and he was able to tell us what the fish had (and hadn't) been eating. Overall don't let the negative reviews deter you; check out Fintastic. It's a wonderful local shop that deserves more attention :)

ever since Dave left I know it was for medical reasons, but his son is running that place into the…read moreground. His customer service is the worst. I will never go there again.

I don't know. I drive very far to come and get their reverse osmosis water for my freshwater tank…read more Noticed that my aquarium continue to turn green. Finally did a water test strip on brand new water that I purchased from the fish room that day and noticed that the pH was fine but the alkalinity is very very low. Water was also on the hard side. And chlorine was questionable. And yes, the water strips that I purchased and were new and purchased from a reputable company. Is the Fish Room testing their own water system before selling to customers??????

Customer service was amazing, they told us everything we needed and what we didn't need to care for…read moreour fish. I'm very grateful for all of their help.

I've had a great experience with Triad Reef Critters now Triad Aquatic Critters over the years…read more They handled moving my entire reef tank from one house to another, and anyone in the hobby knows that's no small task. During the move, they noticed my plumbing setup wasn't ideal and completely redid it, which has been a huge improvement. Unfortunately, I did lose three fish during the move, but they stood behind their work and gave me a livestock credit without any hassle. That level of customer service says a lot. Their prices seem to be right in line with other local fish stores. The only reason I'm giving 4 stars instead of 5 is that right before they relocated, I purchased a few replacement fish and lost two of them within a week while they were in my quarantine tank. To be fair, losses can happen with any fish store, and that's just part of the reefing hobby. What has always stood out to me is how informative, honest, and courteous the staff is. They're willing to answer questions, offer advice, and genuinely help hobbyists succeed. I haven't had a chance to visit their new location yet, but I definitely plan to soon. Overall, I'd recommend Triad aquatic Critters to anyone in the reefing community looking for knowledgeable service and a store that stands behind its customers.

Always helpful and friendly staff. Fish and aquarium plants do well, really everything' you look…read morefor in an aquarium store.

Yea they are overpriced, that's retail. They don't have the "no AC" warehouse online dealers have…read more Online dealers won't have what you need right now. As far as live stock..... I've been Reefing for 20+ years. It's always best to put your eyes on a fish or coral. It's rolling the dice when you get It off the net. Even if it survives their is a ton repeat ...a ton of variation between species. Staff is very friendly and very helpful.

i received fresh water instead of Salt Water from the staff, I called to inform Bill the owner of…read morethis mistake which cost me an Anoneme after i did a water change. He said I should have noticed it was fresh water so I told him I bought it for my fish to drink not me. He took no responsibilty over a mistake that would have cost me my fish. Of course I noticed something wrong after a few hours of the water not clearing up but how dare he blame the customer for his staff's actions. I went in for salt water and thought that's what I was given. Never again his knowledge isn't what you get from his staff

I have been shopping at Pond Country in Colfax since 2012. I built my first two ponds and the staff…read moreat Pond Country has always taken the time to educate me about my pond, plumbing issues, general maintenance and so much more. I never left with unanswered questions. The staff has always been great, friendly and helpful. In November of 2024 I needed a new liner for my pond. Pond Country sent someone to access my pond and give me an estimate on the rebuild. I was tired of repairing my mistakes so I wanting a fully reconstructed pond. I cannot express how satisfied I am with the reconfiguration, the design and the size of the pond they built for me. It isn't just a pond, there are multiple waterfalls, streams and fountain features incorporated into the streams. I tell people I do not have to go on vacation, it is in my backyard in the safety of my own property. It is absolutely gorgeous, every aspect of the design and the final result of my pond is astounding. If you want it done right, hire a company that has been doing this for almost 30 years. Their dedication and precision to detail goes above and beyond what I expected, but I certainly appreciate all the hard work that went into my backyard oasis.

While they built me a beautiful koi pond with water falls, they told me they would do monthly…read moremaintenance on my pond but then informed me that they do not provide that in my area only a few months after it was installed. Again they built a beautiful pond but do not count on them to service your pond after it is installed. I spent 75,000 dollars with them and feel like I was lied to. They specifically sold me on their maintenance packages. My pond is now full of algae and I am having a hard time finding someone to service it.