Went in today looking to buy new dog food. I was greeted by an employee who was quick to help. I…read moreexplained what I was looking for and was given several options. The employee gave me several samples to take home to see how my dogs like the food. I was very impressed on how I was taken of when I came in. The employees are very knowledgeable about the food they sell. I can't wait to start buying dog food there.

Best place to shop for pet essentials in Charlottesville! Staff is incredibly friendly and their…read moreprices rival if not beat box stores and online retailers. They carry the all the healthy essentials for pets and truly stand by their well curated selection.

So disappointed in the groomer, I told her keep the length on his head and ears, and this is what…read moreI got! She told me she didn't think he looked good with long fur on his head, so she cut it, and not even a straight cut. She also shaved so close she made him bleed!

We ran into the Crate and Marrow table by happenstance at a Pro Re Nata winter market, and they…read morewere sweet enough to let our pup sniff all the goodies until he picked out the perfect bone for him! The No Hide bones they sell are made of only the most high quality ingredients, and they actually LAST! A great find. They even sent Tiger home with a little baggie of dried chicken strips on the house! We look forward to visiting the shop in person sometime soon.

Petco values their POLICIES more than their CUSTOMERS. I bought a 75 gallon Aqueon filter in May…read moreof 2023. It stopped working yesterday. 7/3/23. I am an aquarium hobbyist of 20 years. I have been a customer of Petco through many, many, many managers. I asked for an even exchange for the filter and because of their 30 day NO exchange, refund, don't ask, question or inquire policy - would not even consider an exchange even tho they had three on the shelves. I needed to invest in another filter because I did not want my fish to die. After going through Petco Corporate Headquarters, I called Aqueon. This company stood by their product and I was able to speak to them as a solid customer of their product and got a satifactory resolution FROM AQUEON. Aqueon products are sold ONLINE. I would recommend buying these products online and NEVER going to PETCO for anything - ever!!!!!! Can exceptions be made?? Of course they can. Hello Petco! This could have been a much different review. I don't need to get anything at this store. I supported it through the 12-4 opening only hours. What a waste. Now I know - Now you know. Do Not Let Anything Break EVER from this store!!!!!! Then - you will probably, maybe have an ok experience.

Went here to buy cat food. Early Monday afternoon - store was quiet, only saw one employee on his…read morephone at register. The store was messy, dirty floors untidy and under stocked shelves. I went to the ferret enclosure. The ferrets were cute but there was a pile of poop in their litter area. It didn't look like it had been cleaned for a day or two. They didn't have the brand of cat food that I was looking for. I got another type instead hoping that my cats would like it. Instead, I found, as I was walking out the door, that the food I had just bought was expired. I was able to get a full refund (the prompt service warrant the extra star) but really, who sells expired cat food? Petco, it isn't 2020 anymore. Increase your wages. Hire people to stock your store and clean your ferret enclosure. Don't think I'll be back as there are better pet store options all over Charlottesville.

The folks in here work so hard to get these furbabies rehomed. They do a really good job with…read moreraising awareness and looking after all the animals, and try their best to get animals in foster homes so they aren't in the shelter the whole time. They're a no kill shelter and often partner with local businesses for events. Their work hours recently changed to 12-6pm, Mon-Sun.

Does not honor first come first serve. poor communication. Do not go if you want any specific…read moreanimal. Management is all but nonexistent, and staff is likely misinformed. Effort and persistence do not matter, do not submit any information as you will receive no updates whatsoever. Understaffed and overcrowded without clear vision. Only good if you want any animal, all bets are off for selections.

Standard tractor supply! Service is good but prices are high! Love local chicks in spring! I am…read morehappy it's near us in a rural area!

the sales team and general manager refused to tell me who I was speaking to after asking when they…read morecut the knees from me on trade value of a tractor after they were provided the make, model, hours and details of the tractor itself. they provide a value then went to see it and stated to me looks good. Next day 5K removed from value on trade to blame research of tractor, but had all that information well before seeing it. I would never purchase from them again. or recommend anyone else do so for this shady tactics and poor customer service. prior to this I was a customer and spent 25K on equipment two years prior with them and returned thinking I would have a pleasant experience, that did not happen. they are no good and word is no good. do yourself a favor and travel to a different dealer. trust me it will be worth it.

Went to many dealers before I purchased a Massey Feguson 4608. 80 hp with some "ass" to knock down…read moretrees and do utility and construction work. Had the dealer fabricate a plate to protect the loader hydraulics. Did a perfect job. With the tractor I purchased a heavy duty 84" box blade and heavy duty grapple and factory massey loader. I think the box blade fell off the truck from the vendor. Very nice heavy duty woods brand box blade. Dealer gave me touch up paint. All was good. I had some warranty issues but dealer stepped up on 3 occasions. Their mobile mechanics were awesome. I recommend this dealer without reservation. Make sure you talk to Steve Mallory in sales. He is very knowledgeable and understands customer service. Massey Ferguson corporate followed up with me and left messages. I was impressed with Massey. I am used to dealing with total idiots at verizon cox and direct tv. It is refreshing to know Massey actually cares. Nice job.

Pet Supplies Plus is a great alternative to the PetSmart, which is located at the far north end of…read moreCharlottesville. The prices are good and they have a much larger supply of organic, natural, or special formula (all protein) cat foods -- for instance, the brands Wellness, Innova, and Chicken Soup for the Cat Lover's Soul. It is never crowded, the store is brightly lit and well organized, and it has reasonable hours -- at least, it's always open when I stop by after work. They also offer a senior citizen discount every Tuesday. I can't take advantage of it myself, but I'm envious. Also like Petsmart, your pet is free to shop and spend $$ with you.

I have been shopping at this store for a few years now. They have the best prices on the dog food I…read moreuse, provide same-day delivery at no cost, and customer service is excellent.