Recently got a washer and dryer. The reason that I had to replace the latter was due to the first…read moreduo who installed the washer and re-installed the old dryer, did something to where the dryer no longer worked. Definitely had to be that when they moved the old dryer the heat element must've shorted out. Since the dryer was working perfectly fine prior to their mishandling of it. Being level header I understand that these sort of things can happen when moving items. Should've known more mistakes would be made when intial washer they brought had dings on it.   However they offered to bring a replacement at a later date for the mishap. Or just keep it with a deduction. Chose the former because wasnt sure what internal damage might've took place. Later talking to an associate confirming new delivery of another washer without the blemish, I again informed them what happened. They suggested that I tell the guys who will deliver the newer model that next day. When I informed this new set of deliverers, they indicated to me to please contact Lee Capps, the store manager, who'd make it right to work something out. I attempted to contact him the next day but was not able to discuss with him by phone/face to face the matter at hand.     I gave my contact information to an associate in appliances when I was there and she mentioned he'd give me a call later that evening if not the next day. When that did not happen, I tried to call again and was he was on vacation. Then I sent emails to both him and assistant manager Bryan Lancaster but still to no avail.  No resolution took place. All in all a frustrating process for was doing this for my grandmother who is soon to be 100. Just wanted to get this all squared away and right for her but they weren't willing. Wasnt sure what the deal was for been members and paid full price so left a bitter taste. Customer service and leadership their is a disgrace.

Worst shopping experience ever. Paid for 10 bags of mulch. when I went out to pick it up the…read moreloading zone was closed and no one to help load. So I went to the pallets on the back side and loaded it myself and hurt my back. On the way to leave the parking lot was cut off by 2 Lowes employees who accused me of stealing it until I showed them my receipt. Considering a lawsuit for my back because no help was available and then to be accused of stealing is a deal breaker. Next time I will pay more at the local hardware store because they are always there to help. Done with Lowes!!!!

If I could give zero stars, I would…read more This Northern Tool & Equipment location sold me a brand-new Stihl MS 182 chainsaw that was completely defective right out of the box. They didn't test it, didn't check anything, just took the money and sent me on my way with a tool that DID NOT START even once. After wasting my time and driving 30 minutes back to the store, the employees confirmed exactly what I told them -- the chainsaw wouldn't start at all. And even after THEY failed to get it running, they still refused to take responsibility. No refund. No replacement. No solution. Just excuses and "go somewhere else." This is unacceptable, unprofessional, and shows a complete lack of accountability. Selling a dead tool and then pushing customers away is not customer service -- it's negligence. I will never return to this location, and I strongly recommend avoiding this store if you value your time, money, and basic respect as a customer.

Ran a Christmas shopping errand for my wife just now! This was my first trip to this super well…read morestocked store! The most striking things about my visit today were the genuinely nice store associates and the amount of merchandise in stock! I bought two heaters today: one for my daughter's bonus room and another for her office at school. My daughter's bonus room is heated but it's still chilly up there. My wife and daughter will be spending a lot of time up there in the next few days wrapping Christmas presents and hiding them from my grandkids! Great Northern Tool is my new go to place for anything tool or gardening related stuff! I can find no fault with this store whatsoever! Believe me ; I do have a critical eye! My thanks to the fantastic employees here! You can't beat wonderful customer service!

This is a really nice and well stocked store. There's always a lot of interesting things in any ACE…read moreHardware. I saw an amazing number of cookout grills! They also had high prices on them that really surprised me. Again; with the exception of no fishing equipment this store likely has anything you could possibly ever need.

If it concerns lawn and garden or tools and related things at discount prices , this is the store…read morefor you! My first time in here and I was pleasantly surprised to see that it was so well stocked! I didn't see a single empty shelf. What I did see were essential items at what I consider to be discount prices! Granted a lot of the tool items seemed to have generic names that I'm not familiar with but that's not necessarily a bad thing. Customer flow is large today with so many people coming in and going out. A good sign: Most people leaving today were carrying purchases to their cars! It's a new place and a popular one!

Great prices. Great selection. Always get my tomato plants there. Found native white dogwood trees…read morewhich are hard to find. Very helpful staff. Nice bird products. I'm a big fan!

I found this place online. Due to the coronavirus crap, I did not want to fight crowds at my…read morenormal local go to nursery. I hate it but just playing it safe. I also do not like buying my important vegetable plants at big box stores due to quality issues. So their web site is pretty decent. It is easy to use and easy to check out. I found the selection of tomato plants (actual plants not seeds) to be pretty good. Even better than my local place. So they got seeds and lots of vegetable plants to select from. I was a little dubious on how tomato plants would make it through UPS shipping. Well the box was well packed. Each plant (total of 5) was carefully individually wrapped. Plastic on the base to keep the soil in. Each plant was protected by individual cardboard packing. The soil was damp and not dried out. All five of my plants arrived in great shape and super healthy. Very happy with the web site, quality of the product, and the prices (even with shipping). Highly recommend.

Nice people, always helpful. I now live in Spartanburg and I shop there frequently. Lovely gift…read moreshop with selection of jewelry, purses, home decor, too. Always my first "go to" for hardware and gifts!

Just left after a surly interaction with the postal employee/ man working their post office. His…read morecondescending, rude, address and "sweetie I don't make the rules" and then yelling at me across the store was the last straw. What a horrible place, especially for women. I will tell everyone I meet and women- avoid them. TERRIBLE.

Johnstone supply is one of my favorite supply houses. im a regular customer who loves johnstone…read more every time I walk in a feel so welcomed and the staff know who I am. only down side they still don't have a soda fountain.

From the owner: Johnstone Supply Spartanburg is a leading HVAC/R Wholesale Distributor with access to over 70,000…read morelocally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

I didn't plan to do a review of this place. I'm from the old school and I like gas powered things…read more Nevertheless, I went inside to have a look-see. I encountered a very nice and knowledgeable young lady. She answered all my questions and with that, I was pleased. I spent more than a few minutes here. This stuff is cutting edge and state of the art or science as you prefer. I'm still not ready to make the green energy transition, and due to having zero customers, it appears not many folks around here are chomping at the bit either. Nice store; nice lady running it! For the life of me I don't understand the concept of green energy when dirty energy is required to make green energy to make these things operate!

First time visiting direct tools I feel in love the cashier was so helpful an so nice I will be…read moregoing back I give direct tools a five star

Today Chris and a couple of helpers replaced my hundred gallon propane tank due to a leak in a…read morevalve. I've been a customer with Ideal since 2019. Chris and employees were professional and polite, and I look forward to continuing my business relationship with them for years to come. Thank you Chris and employees for taking care of this issue

Customer service is terrible. They are very rude. You pay rent on a tank and they never come to…read morecheck it if you only need gas occasionally.