Waited 15 mins at checkout and NO one showed up. Ppl in front of us said they jad been waiting even…read morelonger...we all left our stuff at check out and left

Wouldn't sell me 1 feeder fish for my 5 gallon fish tank. Or 20 galllon if I'd had one! This place…read morecannt stay in business doing that!

Many great choices and very cool animals!…read more Would come here again, and staff were pretty good too!

I wish I could give negative stars. The animals are not being taken care of at all. High humidity…read morespecies kept in glass tanks with paper towel, the feces is never cleaned out, the water bowls are rarely filled, there is dark lines on the paper towel from their ceiling leaking into the tank (a lot of tanks and their floor was flooded) they didn't change it for MONTHS. 98% of the snakes have absolutely no hides or caves, are kept on paper towel, and in some cases nothing at all. Animals with layers upon layers of stuck shed and eye caps. The place is riddled with mites and the owner Logan says "if u put a pest strip and soak the animal in bleach it will be fine." He is also a scam artist and the employees agree. One employee admitted that the business is going under. That's why prices are so high and the animals aren't getting the attention they need. The employees also admitted that the owner is not as knowledgeable as he seems to be. He has given me many absolutely wrong husbandry tips and doesn't really know what he's talking about. But, if you aren't knowledgeable yourself you should be able to trust the staff and the owner that they will give u good information. But, unfortunately that doesn't happen here. I saw so many disgusting dreadful tanks and the employees just sit at the front and talk all day instead of cleaning or feeding a lot of their extremely underweight animals. This place needs to be shut down and those animals need to be rescued. Absolutely Disgusting

Emma my mini Schnauzer coming to Fremont Dog Lodge. I know they have daily potty and play times…read moreoutside for the different size dogs. Emma has never told me much about the place, but the owners are very capable, loving "dog people", and it shows!

Took my GSP in for her nails. Walked in, $15, in and out. They did a great job. Service was…read moregood, everyone was friendly, definitely going back.

I would live here if i could! Tony is a very kind and…read moreknowledgeable man. Before he sells any of his animals he makes sure they are very healthy and happy. If you have any questions on any of the animals Tony, his wife or his staff are always willing to help in anyway they can. I bought two royal pythons and a fish from them. All of them are still very healthy. Any time I have trouble with my pets (even the ones I didn't purchase there) they are always willing to give me advise or help in any way they can. Sometimes when I go in just to buy some food or something small for my pets I end up staying for hours just playing with the animals and talking to who ever is working there at the time. Everyone is very friendly and they all know me, and get to know all of their clientele as much as they can. All of their stock for the animals is safe clean and new. If you live in the greater northwest Ohio area and want a new pet or need something for your own, this is defiantly the place to go.

Don't waste your time will sit in there for 20 minutes when 2 works helped 1 person asked for help…read morewhen they were finish another person walked up and they never helped me left the store was on nov 29th at 10:00 very disappointed

Horrible condition they have puppies for sale in. Lethargic and sickly, laying in their own urine…read moreand stool. They shouldn't be allowed to sell animals in those conditions. It's heart breaking.

1/5 on the fish side of the store. The store manager with blonde hair and stretched ears makes crap…read moreup on the fly just to make a sale. My dad took me here for a B-day gift of a fish. The manager pointed out the most expensive freshwater small (for now) fish, an electric blue jack Dempsy ($35) and said it was a great starter fish, that it's fine in a 20-gallon tall tank, and would be great partners with a school of glo-tetras. Well as expected they killed him not a day later. Turns out this fish is aggressive and gets up to 8 inches which needs a MUCH bigger tank. Returning fish is sketchy at best here. You need to bring in water and the dead fish, which I understand. They then take it back behind the tanks to run the tests, so who knows what is being said in regards to how your water is testing. I wouldn't trust if the blonde guy would do it because he's said such untrue info on fish to me before. If you try to contest or argue that you want to see it they say they cant bring it out. This has happened several times, to the point where I'm done. Which is a shame. They have a decent collection of fish there, and the GM Doug is super nice. Sadly I'm pretty sure he is one of two nice people there. The rest just don't seem to care.

Don't go here to buy worm or any other type of reptile food. I went in today and bought a 50 count…read moreof wax worms. It cost me over $8 after tax and I get home to see there is only 26 worms in the container. Not only is there 26 when I payed for 50 but three are dead. So out of a 50 count I got 23 worms my lizards will be able to eat. Very upset to see this.

This place was very communicative, very respectful, very accommodating and an outright joy to get…read moremy puppy from. My puppy was delivered to me from Indiana to Connecticut. He was happy, healthy and beautiful. He is now three years old and I love him more every day. My puppy barbecue was a wonderful, beautiful little puppy and is now full grown, and still as happy as the day I received him. I will always check back with this place first before I buy my next puppy which I hope is a while because I hope barbecue gives me many many more years. he's my best friend and I take him everywhere

They're an Amish Puppy Mill. You won't be allowed to see the premises or visit where the pups are…read morecoming from. They'll meet you at a halfway house, (it's a Pet Shop) when you pick up your puppy. https://www.humanesociety.org/horrible-hundred Please help stop puppy mills.

Didn't ask for papers on pet Didn't de-shed , got home hair…read moreeverywhere Charged too much with no value

They limit dog washes to 20 minutes now. I asked the cashier if they were strict about that rule…read moreand she said yes and she washes both of her large dogs in under 20 minutes. She didn't mention the 20 minute rule until after I paid so she tried to sell me on 2 washes so I just asked for a refund. Will not be giving this store anymore business.