The manager would not give me my military discount. They continually say I am not in the system. I…read moredebated with them for 15 minutes and finally gave up. The manager would not cooperate with me at all. This is a while later and I looked on my App and it shows that I am enrolled in the military discount. This has happened to me on several occasions at the store in Auburn but never at the Fort Wayne Store. I have lost money by not receiving my military discount. I leave that store wondering how many other veterans have this problem. Very frustrating !!! HELP!!!! Regards ,Gary Shull

Auburn Home Depot typically has the items we need in a pinch when we are doing home projects. We've…read moreran to Home Depot several times a day on more than one occasion getting supplies that we've needed. The kids workshop is also great to do on the first Saturday of the month. If you miss the kids workshop, they usually have the kids kits in hand for the first week, just ask the customer service staff. The home & garden section has a great selection of plants. However, I wish they would get a better selection of hanging house plants. They keep getting golden pothos. Yes, they are gorgeous. But we want some other types & varieties. The staff is always helpful & kind. You can find an associate just about in every aisle you turn. The store is clean, so are the restrooms.

I've been shopping at this store since it's opening day. I have always had outstanding customer…read moreservice. This store is always well stocked, organized and clean. This store represents the Harbor Freight brand to perfection. Kudos to your management and the entire staff! Mark M.

Don't apply for the ITC membership - because it doesn't give you any discount off of the item you…read moreare purchasing. I talked to a salesperson the night before who said I would get the membership for $5 and then I can get some additional money off the item I am buying. Not true. I ended up paying $5 more on the item than I wanted. (Will never use the membership). Very deceptive and the cashier told me he shouldn't have given me that information. Sounds like they are paying the memberships. She wouldn't refund the membership once I paid for it Won't be going back. Very deceptive.

We used this company while finishing our basement in our new home. We met with Kira to make our…read moreselection for cabinets, countertop, and associated hardware. Kira was extremely attentive to our needs and she made excellent recommendatios to what she believed would be our best selections. Kira kept in constant contact during our construcion phase while keeping us informed of the bulding progress. Once completed she called to schedule the delivey. Bob arrived ahead of the delivery truck and insured that the complete order had been fullfilled. Bob and Kira know and understand true customer service! We highly recommend Brookwood Cabint Makers!

Nice cabinets horrible customer service. Called to ask about getting my cabinet repaired and the…read morefemale that answered the phone said she had no interest in helping me and hung up the phone. This is not only bad business its just bad people.

We are living in a new home 4 months with cabinets that are sturdy and close softly. The dovetail…read moredesign on the drawers is so special. The same cabinet design is in the kitchen and 2 bathrooms. So far these are used daily and I am quite satisfied with a reliable performance.. We are now looking at drawer dividers and other storage items to help with organization. Bill answers all phone calls promptly and will help with your design = You will be happy with your investment

I recently bought an old house and have multiple projects in the work. My realtor recommended…read moreCopper River Cabinet Company so I decided to give them a shot. I'll admit, the first time I came in to look at new countertops, I had to scout out an employee myself because they were all sitting in the back and no one came to see if I needed anything. Not a huge deal because it doesn't take much effort to go find someone but just thought I'd point it out because it was a common theme in other reviews. That part is true-the employees could take more initiative to seek out new customers just so they know they are noticed. But the designer I worked with, Brandi was excellent. We were able to knock out every detail of my countertops and I felt really good about the process. I came back in one time to finalize the deal and ended up buying one of their pieces in the back. It was discounted and still in great condition so I thought why not. Anyway, I had come with my mom and grandma and I'm not a very big person myself, but we were just planning on c setting it out. One of the guys who worked there offered to carry it for us and get it in the truck, which was super helpful and kind. The day that they came to install the countertop, they were on time, polite, and did an excellent job installing everything as well as answering my questions. I'm 24 and a first time homeowner so a lot of this stuff is over my head but they were patient and answered all my questions thoroughly. Not only that, but they went above and beyond in making sure the countertop was perfect, even rehanging cabinets that were crooked per the previous owner. I didn't like the old countertop because it was ugly and poorly done but seeing some real professionals install this new countertop was super encouraging. They also installed the new cabinet I had bought on discount in the back and extended the countertop. I was SUPER impressed with the final result and I'm so glad I used Copper River! I would definitively recommend them to anyone trying to redo your home. The prices were great, the workers are professional, and the product is fantastic! Thanks so much Copper River for the great experience!

Totem totally hit it out of the park on the sideboard they painted for us. Faux metal is no easy…read moretask but they were able to perfectly match an existing piece. Can't wait for the next piece-whatever it may be- they do for us!

We had a disaster paint job done! The amazing people at Totem came out and fixed it up! They were…read moreeasy to talk to and listened to my vision and helped me get it where I wanted it! I absolutely will use them!